Write a review

Lloyds Bank: Travel Insurance reviews

Name: Travel Insurance
Rating: 1.52 (48 reviews)

View other Lloyds Bank products

1.37

Based on 48 reviews, last reviewed 9th Jun 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

13%

4 star

3 star

85%

Latest highest rating:

5

Excellent value for money with combined benefits. Excellent value for money with combined benefits. Very easy to claim money in the account within same week. Reviewed on: 23rd May 2024

Latest lowest rating:

1

Very poor understanding and zero common sense Holiday booked. The day before departure my husband picked up the motorhome from storage only to find it had developed an engine fault. Having done 3... Read more Reviewed on: 9th June 2024

Read all reviews Write a review

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Lloyds Bank travel insurance reviews can help you find out what other travellers have to say. You can also write your Lloyds Bank travel insurance review too!

Review Lloyds Bank: Travel Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Lloyds Bank Travel Insurance reviews (48)

Thoroughly disappointing

If you are looking for ways to throw money down the drain.. bingo you found one! Was going for 0 star but 1 is mandatory Reviewed on: 20th May 2019

Awful

If you end up having to claim you'll forever be on hold and when you do get through the service is awful. Do not upgrade your Lloyds account for the travel insurance - it's a waste of your time Reviewed on: 11th March 2019

Racist staff

Terrible customer service and unhelpful in basic banking needs. I tried to complain about the poor service I received but incompetent and racist complaints handlers such as Eileen McShane gives Lloyds Bank a bad name. This bank discriminates against those that are most in need of help and offers no help online or by phone. Reviewed on: 3rd March 2019

Platinum Account - Travel Insurance is AWFUL

Do not pay for the platinum account - the travel insurance is the worst thing. You would be better off chopping your arm off in a travel emergency than using AXA. They A) give you misleading and incorrect advice from the outset. B) bounce you around for months C) do everything humanly possible to avoid paying you out. Platinum account is not worth it. Waste of 17 pounds per month. Reviewed on: 16th February 2019

Lousy travel insurance from Lloyds bank arranged by AXA

After submitting a reasonably straightforward travel claim the response by AXA was slow and painful. They did not answer a single email - they would not answer the phone and yet sent me 41 computer generated texts which were worthless. This was the worst customer experience I have ever known. Even their complaints team do not respond-! Reviewed on: 14th September 2018

Automatic renewal was a pain!

I purchased an annual worldwide travel insurance from Lloyds (who I bank with). It seemed comprehensive. I didn't need to use it to claim for anything during the time. Annoyingly it had an automatic renewal so I had a surprise to see £80 taken from my account again 12 months later! I got the refund thankfully, but it caused unnecessary hassle! Reviewed on: 24th July 2017

Good product travel insuranc

Took a bit of time to complete online but this made me feel secure that we were covered for any eventuality Reviewed on: 5th February 2017

Do not rely on Lloyds Bank (bundle) Travel Insurance

Lloyds Bank are in Breach of about 75% of the Insurance Intermediary Regulations They refuse point Blank to provide a copy of the Insurance Policy Their Benefit Summary is full of errors omissions and ambiguities, many would consider it to be a fraudulent document. The following are the hurdles to clear to claim for a travel accident 1. You must have been travelling on a public conveyance when the accident happens. 2. You require to have a hand or foot amputation in order to claim 3. If you claim against any other clause in the Benefit Summary a claim for a travel accident will not be paid. The insurance regulations require Lloyds Bank International IOM to have a professional Indemnity policy but they do not have it. The regulations require Lloyds Bank's Insurance Intermediary select the best policies available and to visit/speak to the client and to offer the client the most suitable policy Lloyds Bank don't appear to employ insurance intermediaries. No one spoke to me about the travel insurance in advance. the policy in the bundle was not suitable to my needs, The Bene fit summary does not detail any claims procedures and Lloyds did not supply any claims assistance . To indicate how helpful Lloyds Bank can be. They receive my letters, they read them, take note of them and file them but do not reply to them. There is a refusal to pay for a genuine travel accident which required 5 operations on a right arm a multitude of hospital visits and which is paralysed after 3 years of treatment. Reviewed on: 25th October 2016

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs