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Nicola G

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Review of the Lloyds Bank, Travel Insurance:

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Very poor understanding and zero common sense

Holiday booked. The day before departure my husband picked up the motorhome from storage only to find it had developed an engine fault. Having done 3800 miles and only 14 months old, something we were not expecting. Telephone call to AA and after 2 hours trying to fix the problem we were told it would have to go into Ford to be repaired. Never mind, we have insurance. Ha! We were told the breakdown was a preventable occurrence and as such we were not covered. On a new vehicle with such a low mileage? Doesn’t matter we should have checked it the week before date of travel, and then if there was a problem it could have been fixed! Balderdash! Reviewed on: 9th June 2024

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