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Lloyds Bank: Investments reviews

Name: Investments
Rating: 4.27 (9 reviews)

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4.27

Based on 9 reviews, last reviewed 2nd Sep 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

4 star

11%

2 star

22%

Latest highest rating:

5

Absolutely first class - very communicative and alwa... Absolutely first class - very communicative and always ensure that the customer fully understands each step of the process. We wouldn’t ever use anyon... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

Requested an isa transfer from a cash ISA into lloyd... Requested an isa transfer from a cash ISA into lloyds stocks and shares ISA. After a while nothing had happened and no contact from Lloyds so rang. To... Read more Reviewed on: 29th March 2024

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About this product

Lloyds Bank investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Lloyds Bank is really like. Oh, and if you have experience using Lloyds Bank investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Lloyds Bank Investments reviews (9)

Absolutely first class - very communicative and alwa...

Absolutely first class - very communicative and always ensure that the customer fully understands each step of the process. We wouldn’t ever use anyone else. Reviewed on: 2nd September 2026

Easy to see what products are available.

Easy to see what products are available. Easy investment platform and the app shows exactly what is happening. Good communication and strategies. Straight forward investment and goal achievement. Easy to follow. Reviewed on: 24th March 2026

Lloyds Bank are very helpful and you can phone them...

Lloyds Bank are very helpful and you can phone them anytime for advice or if anything goes wrong. Reviewed on: 15th April 2024

Requested an isa transfer from a cash ISA into lloyd...

Requested an isa transfer from a cash ISA into lloyds stocks and shares ISA. After a while nothing had happened and no contact from Lloyds so rang. Told that the transfer request had been sent by Lloyds to sending bank bug they had no response so they had sent reminder. Rang the sending bank who said they hadn't received anything from Lloyds. Lo and behold 4 days later received letter from Lloyds saying they were still waiting for me to return the wet signature transfer form to them even though they had told me they had contacted the sending bank twice. Given up on the transfer Reviewed on: 29th March 2024

Excellent for new investors

Incredibly easy to set up for people new to investing. Easy to track and monitor progress. Material makes it easy to understand risk. Reviewed on: 1st March 2023

The listrening and acting bank

When my father in law died a year ago (Covid) we struggled to make sense of his investments. One phone call to Lloyds Bank and the problems virtually evaporated. They listened then acted to help us sort out the issues remaining from his passing. Thank you so much Lloyds Bank you were there for us when others were definitely not. Thank you. Reviewed on: 12th January 2022

wont give quotes

Wont commit to quote on any amount of shares at any price. Absolutely disgrace. Reviewed on: 30th September 2021

Perfect

I m happy to use lloyds bank because is helpful Reviewed on: 17th August 2021

Good but not great

Overall, I find lloyds to be OK in general but nothing spectacular. They're customer service teams do not go out of their way to understand or help and their products are fairly average. I've found better rates elsewhere and much friendlier staff, and I'm considering switching. Reviewed on: 7th July 2017

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