7th March 2020
Poor customer service
Keep will away from them cant sort problem out rude staff juile complaint team leader
Your Saver Reviews (19)
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Most recent
23rd April 2019
It isn't bad but I could have performed better.
Santander is a good bank, all the services and approach towards customers are splendid.
23rd August 2018
Everyday Saver
Great rate of 3% for a year. Ideal for putting away some money for a rainy day.
22nd April 2018
Everyday Saver
Easy to set up. Easy to transfer a monthly amount for up to 12 months at a special rate.
3rd February 2018
Easy
I’ve had a savings account with santander for many years. Always easy and and trouble free
8th November 2017
Take your money and give customer nowt back in return!
Like most banks, gives only a miserly 0.01% on Savings account. Keen to push their 1-2-3 current account, which when I did the checker to see if it was worth my while, was told I would owe them every month, despite having 6 direct debits and paying...
Read moreLike most banks, gives only a miserly 0.01% on Savings account. Keen to push their 1-2-3 current account, which when I did the checker to see if it was worth my while, was told I would owe them every month, despite having 6 direct debits and paying for everything by card rather than cash. Long time customer with this bank, now time to leave - here I come the Nationwide Building Society
6th November 2017
Easy to use, easy to save.
Very user friendly and easy to transfer to the account using online banking making it very easy to save those pennies.
27th July 2017
Never had a problem
I've been with Santander for a few years and never had any issues. Their app is really easy to use and I get a really good rate of cash back on my 123 account.
17th July 2017
Excellent service
Easy to access, staff are great to help, clear information and advice given.
12th February 2017
A straight forward no problem savings account
An easy to set up, no credit rating needed saving's account. A cashpoint card is supplied, easy to set up direct debits & great customer service. The only downside is it takes longer for cheques to clear & no online service.
4th February 2017
Conned out of cash by a 2nd layer buried terms and conditions
I payed p&p on a £89 face cream going as a trial at £4 Two weeks later £89 was out of my bank account Was not in the terms and conditions. so Santander reembursed me £89 and the company did likewise.Grand I made £89 and got the product for nothing
24th December 2016
Pitiful interest rate
I received a letter today informing me that the interest rate that my daughter would receive on her savings account was reducing from 0.1% to 0.01%. Even with low base rates this is ridiculously low.
6th September 2016
Easy to manage online
I bank with Santander, i wanted to have little savings pots, linked to my account. I had to open several individual savings accounts. I receive individual paperwork for each account. So when the interest rate changed i received 8 letters. Total waste...
Read more I bank with Santander, i wanted to have little savings pots, linked to my account. I had to open several individual savings accounts. I receive individual paperwork for each account. So when the interest rate changed i received 8 letters. Total waste of resources.
Why cant they link my savings accounts to my main current a count. I used to bank with I F, they were abel yo do this.
6th September 2016
Fantastic
Whenever I have contacted Santander about anything, they have always been very good at dealing with any problems that I may have
30th August 2016
The customer service makes the difference..
Although most savings accounts are much of a muchness these days, offering very low interest rates, I have stayed with Santander because of their above average customer...
Read more Although most savings accounts are much of a muchness these days, offering very low interest rates, I have stayed with Santander because of their above average customer service.
No query is too much trouble whether by e.mail, telephone or in branch.
I have always found them very helpful and quick to respond.
Been a customer for over 20 years.
9th August 2015
Low rates but good online banking
The interest rates on the Santander aren't very exciting at the moment but I do like their online banking feature which allows you to set savings targets and split the account into virtual "pots" - I have a holiday pot, a christmas shopping pot and a...
Read moreThe interest rates on the Santander aren't very exciting at the moment but I do like their online banking feature which allows you to set savings targets and split the account into virtual "pots" - I have a holiday pot, a christmas shopping pot and a rainy day pot :)
2nd April 2015
Unhappy Bunny!
With a new tax year on the horizon, I'm looking for options that mean my money can earn a half decent return. It's not Santander's fault, but the rates on offer at the banks are pretty bad!
