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Chantelle

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Review of the Santander, Everyday current account:

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DO NOT SWITCH TO THIS BANK!!

I did the Santander switch and there was an issue with my ID (unsure what issue) so they took my money from my previous bank and blocked the new Santander account. I took my ID straight into branch as requested but my account has been blocked for two weeks now! I have absolutely no access to my money. I keep calling up and they keep telling me that there’s nothing they can do as it’s with the application team pending review. It’s absolutely disgusting that they can just withhold your money for such a long period of time. I explained to them that the money they have is my wages and is the only money I have access to so as a result I have no money for food etc… I’m just told to wait. Absolutely disgusting. DO NOT SWITCH TO THIS BANK! Reviewed on: 28th September 2026

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