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Santander: Business Current Account reviews

Name: Business Current Account
Rating: 2.28 (90 reviews)

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1.96

Based on 90 reviews, last reviewed 22nd Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

21%

10%

61%

Latest highest rating:

4

Free business banking! Free business banking! Enough said! Reviewed on: 5th February 2025

Latest lowest rating:

1

Have tried to change signatories in a business account. Have tried to change signatories in a business account. 14 months later no success despite proving everything they asked for. No business advisors in ... Read more Reviewed on: 22nd February 2025

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About this product

The Santander Business Current Account is designed for both start-ups and established businesses. Ideal for everyday business banking needs, the account charges a low monthly fee and has arranged overdraft options.

Finding the right bank account to manage your business's finances can be difficult with so many on the market. We collect Santander Business Current Account reviews to help you make an informed decision. Read about genuine experiences from other business owners to learn more about the account.

Find out why customers chose the Santander Business Current Account and learn more about the sign-up process. Find out what features the mobile banking app has. Read about genuine experiences with the customer service team to learn how swiftly Santander solves its customers’ concerns. All of this and more can be found in our Santander Business Current Account reviews.

If you do your business banking with Santander, share your experience with others on Smart Money People. How long have you had your Business Current Account and have you been satisfied so far? What is your favourite feature of the account and is there anything you feel could be improved? Have you encountered any issues with the account, and if so, how well did Santander resolve them? Would you recommend the account to other business owners? Whether good or bad, write an honest Santander Business Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Business Current Account reviews (90)

Do not use if you are a start-up

I have been trying to open a new business bank account for 4 weeks. As we are just starting up we do not yet have any contracts and agreements in place - these will follow once we are able to put in orders. Note that you can't put in an order till you have a bank account but they won't give you a bank account till you prove you have the orders - a classic Catch-22. Santander have been exceptionally unhelpful even when I've managed to get through to a manager to discuss the issues - they are just box-tickers who have done nothing to help progress the application. I'm not asking for credit, overdraft or loan just a sort code and account number. Their inflexibility over the documents required and their refusal to engage in a constructive conversation means that I have now gone to Nat West who have been fantastic - they have opened me an account within 5 days and they could not have been more helpful. Do not waste your time and energy with Santander. Reviewed on: 25th April 2018

Poor customer service

When I opened the account I got a £1000 over draft. Even though the welcome letter confirmed it but my account doesn't show and called them. They hold me on phone for 15 minutes then said we will call you soon and hanged the phone and never call me back. Reviewed on: 23rd April 2018

Absolute joke of a bank

Spent 11 hours on the phone in a week trying to get a payment cleared. They are unable to provide information, unable to provide updates, typical scousers for staff and very uneducated with no ownership of issues. Horrible company to deal with. Refered this to the ombudsman. Reviewed on: 3rd April 2018

Business bank account

Easy to use online. Recommended. Reviewed on: 11th February 2018

Good account low cost.

After a year free I've just started paying £7.50 a month for business banking. Service is good, a little annoying you can't use the counter in branch but if I ever get stuck with machine or it isn't working staff are happy to help. Reviewed on: 4th February 2018

simple, effective, accessible

As someone newly self employed I needed an accessible, easy-to-use business account. Online, on the high street, with cash-deposit options at their ATMs this has been a brilliant and helpful account for me. Reviewed on: 10th January 2018

Excellent!

Easy to use and quality service! Reviewed on: 13th November 2017

Great service and help recieved

Great customer service and always willing to help no matter how small or large the problem is. Would definately reccomend them. Reviewed on: 10th November 2017

Helpful bank

The staff are knowledgeable,helpful and don’t put pressure on to buy additional products. In addition their opening times are customer friendly and waiting times in branch are short. Reviewed on: 8th November 2017

Small Business Winner

No standing charges. Excellent phone ans internet service. Reviewed on: 7th November 2017

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