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Review of the Santander, Business Current Account:

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Still waiting...

Further to my earlier review, I'm still waiting to hear back from Santander - 3 months later. I have written to them 6 times asking them to delete the personal data that they gathered about me as part of my application. No response, so I guess they still hold my data - without my consent - isn't that prohibited???? Terrible service - I'd advise anyone to try elsewhere. For a business bank, Nat West have been fantastic. Reviewed on: 23rd July 2018

Review of the Santander, Business Current Account:

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Do not use if you are a start-up

I have been trying to open a new business bank account for 4 weeks. As we are just starting up we do not yet have any contracts and agreements in place - these will follow once we are able to put in orders. Note that you can't put in an order till you have a bank account but they won't give you a bank account till you prove you have the orders - a classic Catch-22. Santander have been exceptionally unhelpful even when I've managed to get through to a manager to discuss the issues - they are just box-tickers who have done nothing to help progress the application. I'm not asking for credit, overdraft or loan just a sort code and account number. Their inflexibility over the documents required and their refusal to engage in a constructive conversation means that I have now gone to Nat West who have been fantastic - they have opened me an account within 5 days and they could not have been more helpful. Do not waste your time and energy with Santander. Reviewed on: 25th April 2018

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