Closed business account that I’d held for 10 years never in debt always in credit yet after months of questions from staff they employed from non banking background asking silly questions which we answered easily they said we passed all checks then 6 months later with no explanation we receive letter stating they closing our business account and thst they don’t have to give an explanation. Best in mind i also have 2 current accounts 2 different isas a credit card and a savings account with them all of which in credit for more than 25 years !! Not allowed to ask why they decided to close business account . Horrendous behaviour I always told my friends and family to join Santander as a bank as we as a family total 10 accounts all in credit and good credit levels but now that has ended shoddy behaviour and I’m not the only person hundreds have told me how Santander after up to 40 years with them are having accounts closed so no don’t go near them
Reviewed on: 16th January 2024
