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Ryan T

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Review of the NatWest, Business Banking:

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Natwest bankline should be avoided by all businesses.

Natwest bankline should be avoided by all businesses. Any issue outside of its day to day working have no quick and easy way to resolve. I have been locked out for 5 days (for no reason), passed security over the phone to discuss the issue however the only resolution was waiting for the post to send me a new smart card and reader. This is very outdated way of operating and my business has been effectively closed for 5 days because of this terribly poor process. Reviewed on: 5th March 2025

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