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NatWest: Business Banking reviews

Name: Business Banking
Rating: 3.06 (194 reviews)

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2.71

Based on 194 reviews, last reviewed 21st Oct 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

42%

Latest highest rating:

5

I am a new business customer with NatWest and so far... I am a new business customer with NatWest and so far my experience with them and the app has been excellent Reviewed on: 28th March 2025

Latest lowest rating:

1

This is a terrible bank. This is a terrible bank. I had business banking with them and in covid took a bounce back loan as I had to close my business. having really struggled ... Read more Reviewed on: 21st October 2025

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About this product

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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NatWest Business Banking reviews (194)

Really bad,can't talk to relevant people

Twenty years with them,now asking for proof who we are,they have birth certificates, marriage certificate and copy bills with name on still not happy,driving us to total madness Reviewed on: 8th March 2023

Helpful when needed

Business banking kept simple but helpful when needed Reviewed on: 24th February 2023

The best bank at all

I an with natwest bank for more in 7 years my first bank and I find it very physical and help fully for everything thanks natewst Reviewed on: 24th February 2023

Simply the best

Easy to use, I have under control everything! Reviewed on: 23rd February 2023

Mu first bank

I am happy to work with Natwest. I choosed it first then still using. They are always support small business well. Reviewed on: 22nd February 2023

Very good

I like online banking because it made my life easier Reviewed on: 21st February 2023

Best app

Easy to use local to international payment very easy to use it’s excellent Reviewed on: 21st February 2023

best app nice and easy!!

always fast and good coustomer service Reviewed on: 20th February 2023

Excellent Banking App

It’s been an amazing experience banking and using the banking app, easy and user friendly. Reviewed on: 20th February 2023

Mettle vote

I’m a sole trader and being able to have a business bank account linked to NatWest but with a great app that also gives me freeagent hugely helps manage my money, tax and cash flow on the go. Use it every day and personal account via the NatWest app too. It’s got so much better the last 2 years. Reviewed on: 20th February 2023

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