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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.14 (228 reviews)

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2.79

Based on 228 reviews, last reviewed 18th Dec 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

40%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

1

A careless attitude from Barclay's Barclays blocked my card on the 8/11/2025 as they thought there had been fraud on the 3/11/2025. A new card was sent. This card was blocked before I h... Read more Reviewed on: 18th December 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (228)

Great rapport with staff

I have a great rapport with Business Bank relationship manager and use online facilities as well as the local branch to bank cheques. Reviewed on: 25th January 2016

No support for cricket club

I use Barclays for my cricket club's accounts. The cricket club operates on very tight margins and when I asked Barclays to support a major fundraising event, they declined. This was very disappointing - I'm sure Barclays could have offered something in the way of support. Reviewed on: 23rd January 2016

Content

Content with all services and generally happy. Online facilities mean the most to be to be honest. Reviewed on: 21st January 2016

Local branch and helpful

Local branch and helpful staff makes it ok for us. Reviewed on: 21st January 2016

First branch seen!

It was chosen because it was the first branch I saw. I find them to be generally helpful, and I've not had many issues. I do find the online services/apps to be very useful. Reviewed on: 21st January 2016

Happy with the service, no major issues

Happy with the service, and really have no major issues in general. I like that they're local, friendly, and helpful. Reviewed on: 21st January 2016

No problems with it

Easy to use on a day-to-day basis. Reviewed on: 20th January 2016

Ok

Online system, can integrate with accounting system. BACS as it is free of charge. Better support to small businesses would help as would better maintaining website and making online banking easier to use. Charges are sometimes excessive. Reviewed on: 20th January 2016

I set up the account with Barclays as it seemed easier joined with my personal. however the account took nearly a month to open and there are a lot of hidden charges.

I have also reviewed my last statements and the bank charges have gone up nearly double. I plan now to shop around and see which bank can offer the best rates. Reviewed on: 19th January 2016

I find Business Banking efficient as I can do it all online.

I don't know who my current business bank manager is at the moment - they send a letter every time it changes, but because I find I can do everything I need to online, I never have the need to contact my dedicated manager. I keep the business account in credit at all costs, because I know from the experience of others that Banks are very tough and inflexible when it comes to overdrafts/business loans. I find the PinSentry security system quite clumsy for online business banking, although I appreciate security is of paramount importance. But it can be inconvenient when the battery runs out in the machine and you have some urgent transactions to do! Reviewed on: 15th January 2016

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