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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.18 (224 reviews)

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2.87

Based on 224 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

41%

13%

35%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

1

customer service is plain awful Due to continued incompetence we changed our bank from Barclays - absolutely awful bank to deal with Reviewed on: 10th April 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (224)

Good app and good service

My needs are quite simple. Most banks do service really, really badly. Barclays haven't upset me yet. I particularly like the easy to use app. It helps me pay my suppliers quickly, and has no admin burden. Reviewed on: 12th February 2016

Never had an issue

I've used Barclays for my business banking for over 10 years and have never had an issue. The use of the app is particularly helpful especially when I'm on the move. Another great feature is the telephone banking, and the staff are always polite and helpful. Any issues I've had have always been solved in a short time too. Reviewed on: 12th February 2016

Great Account for a Small Business with Basic Needs

The Barclays Basic Business Account is really useful, I have no need to access capital or make complex payments so I do everything online , mainly via my mobile! Which is great. I can, even with this basic account, make and receive international payments. Reviewed on: 11th February 2016

Setting up a little painful

Our business is fairly non standard which caused the staff a bit more difficulty in setting up. Maybe more training re different business models would help. Reviewed on: 10th February 2016

Good overall

Haven’t had to do much with them as my business is small, but what they have done, they've done well. Reviewed on: 5th February 2016

Semi-decent

Good banking overall but getting in contact with them via the phone can be a trying experience. Reviewed on: 1st February 2016

Great rapport with staff

I have a great rapport with Business Bank relationship manager and use online facilities as well as the local branch to bank cheques. Reviewed on: 25th January 2016

No support for cricket club

I use Barclays for my cricket club's accounts. The cricket club operates on very tight margins and when I asked Barclays to support a major fundraising event, they declined. This was very disappointing - I'm sure Barclays could have offered something in the way of support. Reviewed on: 23rd January 2016

Content

Content with all services and generally happy. Online facilities mean the most to be to be honest. Reviewed on: 21st January 2016

Local branch and helpful

Local branch and helpful staff makes it ok for us. Reviewed on: 21st January 2016

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