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Barclays: Business current account reviews

Name: Business current account
Rating: 2.71 (236 reviews)

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2.71

Based on 236 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Satisfied customer Transfers and payments are handled quickly and efficiently. The Barclays Banking App works flawlessly, and the support staff is always ready to help a... Read more Reviewed on: 24th April 2026

Latest lowest rating:

1

I am waiting about 3 mouth to open an account , they... I am waiting about 3 mouth to open an account , they still kept me waiting , one of the worth Reviewed on: 3rd August 2026

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About this product

The Barclays business current account is free for the first year.

If you’ve been trading for less than 12 months, Barclays offer a range of start-up tools and services including free accounting software. Established businesses benefit from services and support including opportunities to connect with investors.

Barclays business current account reviews help you find out what it’s like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Business current account reviews (236)

Horrible systems and service

Applied for a currency account 6 weeks ago. Was told it would take max 6 weeks before it was opened. Before then I would hear from the relevant department. Nothing has happened. I have chased this many times only to find out that they had lost my documents and had not done anything, but that they would now fast track the application. That was nearly 4 weeks ago. Nothing has happened. I will be leaving barclays after this horrible experience. I will close my business and personal account. Reviewed on: 27th May 2024

Three months to get a reply to a letter.

Dropped them after many years, after closure of all local business departments and branches. Awful communication problems, since I have problem on the phone. No email or chat, no contact form, no chatbot even! 3 months to get a reply to a letter! Reviewed on: 29th February 2024

Terrible customer service, lack of branches

Terrible customer service, lack of branches Reviewed on: 20th February 2024

Untrained staff.

Untrained staff. No branches, no attractive products Reviewed on: 15th February 2024

Closed my business account without giving a reason

I received a notice saying i got 6 weeks before my account is closed. There was no reason on the letter why the account is being closed. The account has never been overdrawn, no arrears or late payments. I called Barclays business team a few times, spent about 3 hours on the phone with them. Now, i am switching to another bank. Do not want to have an account with a bank that can close it without a reason Reviewed on: 1st December 2023

Closed accounts - they keep the money

As others have said they closed my business account and have kept the money. No one can actually explain it but it's to do with not updating information (which I did). No notice - just closure. If you are running a business under £2m turnover they have no interest (nobody on the board is responsible for small business - only Enterprise sized companies). Like others I'm in limbo with the KYC team clueless and me having no ability to accept or send money to anybody. if you have circa £10K to waste open an account. if not don't go near them - they have no interest in small companies any more. And given they have shut both local branches there's little point in using them over the newer more agile on-line banks. Reviewed on: 21st November 2023

Closed my business account and left me with no access to my money to pay my team

Barclays Business has left me thoroughly dissatisfied. A warning about potential restrictions prompted me to contact them, only to find no outstanding requests. Attempts to access my account were met with confusion and unhelpful transfers between representatives, some even hanging up. The removal of my account during an attempt to add a team member compounded the issue. Despite filing a complaint, the resolution was unsatisfactory, and subsequent calls only added to the frustration. The KYC team(know your customers) have no clue and the complaints team don't care. Once I regain access to my funds, I'll be seeking an alternative banking solution. One star is one too many. Reviewed on: 13th November 2023

Do not use this bank

After having 2 business accounts with Barclays for over 40 years I now can longer tolerate their appalling customer service. Due to a change in staff I needed to update my signing mandates. After a year of filling out forms, telephone calls and e-mails they still have not accepted my information. I have no idea what they are doing with the information I send them, but they are not logging it and every time i chase this they I get the same response and yet another form to sign and send back. The final straw is now they have actually suspended access to one of my accounts. I am making immediate arrangements to change. Reviewed on: 31st October 2023

Waiting for months for final statements

Barclays were ok for small business use. We switched away because they have horrible ethics, a mediocre service, and are expensive. Months after switching, we're still chasing our final statements. Barclays promised to send them, but the last time we called, they hung up on us. Dinosaur brands can't afford this bad customer service, and I'm glad we switched. Reviewed on: 14th September 2023

recommend 100%

you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

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