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Barclays: Business current account reviews

Name: Business current account
Rating: 2.71 (236 reviews)

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2.71

Based on 236 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Satisfied customer Transfers and payments are handled quickly and efficiently. The Barclays Banking App works flawlessly, and the support staff is always ready to help a... Read more Reviewed on: 24th April 2026

Latest lowest rating:

1

I am waiting about 3 mouth to open an account , they... I am waiting about 3 mouth to open an account , they still kept me waiting , one of the worth Reviewed on: 3rd August 2026

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About this product

The Barclays business current account is free for the first year.

If you’ve been trading for less than 12 months, Barclays offer a range of start-up tools and services including free accounting software. Established businesses benefit from services and support including opportunities to connect with investors.

Barclays business current account reviews help you find out what it’s like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Business current account reviews (236)

Outraged with Barclays

I have been a customer for almost 40 years. I have also had a business account for 17 years and always been thousands of pounds in credit. Last week they closed my business accounts because apparently I had not updated my personal details. This, however is not the case as I updated my details on the app although there were no actual changes to my details. I have no access to my own money and I am left without a business account so customers cannot pay me and I cannot pay my suppliers. How can they possibly think this is acceptable? I have phoned numerous times only to be told that a cheque will arrive in due course made out to the company. What am I meant to do with this as I have no business account to pay it into! I have applied to open an account with another bank but this takes time and I am left high and dry. This has caused me so much distress and they simply don't care. How can they be allowed to simply cut off your livelihood by keeping your hard earned cash until it suits them? Absolutely shocking behaviour Barclays and I will be sure to tell my clients not to bank with you! Disgraceful! Reviewed on: 13th February 2023

Sadly I cannot give them NO STAR

Sadly I cannot give them NO STAR. I would if I could. As a small business we have banked with them for over 10 years and today they took all our money and shut our business account down - insisting that we had been warned as we were not responding to their apparent request to confirm our address (which is still the same as it was in day 1 when we started banking with them) ! This was a huge shock and our calls for help were met with rude and unhelpful responses. We are left hanging with payment from our online hanging in the air. We have now opened a new business account with another bank. Apparently the money that was in the account is going to be sent to us by check! What a terrible way to treat your customers. Reviewed on: 10th February 2023

If you like to wait for 3 hrs and no one answers this is the bank for you

Shut all the local branches now I have to drive 6 miles park and pay and walk across town, service is awful no contact and the ring back service is a joke a random number appears and asks for all your personel details to GO through security LOL . Been on hold for 3 hrs 10 mins now will be leaving Barclays as soon as I get set up with some bank that wants my custom Reviewed on: 8th February 2023

Happy customer

Recently started business and I have Barclays Business banking - really happy with service Reviewed on: 8th February 2023

Very good company

Very good compay for business banking Reviewed on: 8th February 2023

Threats to close the account so I have to spend 2 hours on the phone twice!!!

Had to provide some 'more information' about my company (we have banked with barclays for over 50 years) and are instructed to reply within 10 days or the account gets closed. I understand that we have to comply with the latest money laundering regulations but this service is absolutely utterly shocking - well its not a service really. After a barrage of text messages, emails, and app messages asking me to contact them - getting cut off, and further waiting - after 2 hours on the phone with some godawful music its difficult to remain objective. I realise the phone operator has no control over the ridiculous waiting times but really? After closing most of our high street banks this is what we are left with - hours of complete boredom on the phone, because obviously, I've got nothing else better to do. I would recommend any business to take their business elsewhere. Reviewed on: 7th February 2023

Bloody awful

I don't know where to start. I've been a personal customer for 30 years, and set up a business account with them in 2022. I've always been in credit and my business is profitable. The experience with Barclays has been awful. They closed their local branch within weeks of my opening my account, leaving the nearest brannch more than 20 miles aways. An overdraft application has taken months to progress, despite having an offer made in the post in June. I'm being ghosted and ignored by the business banking team, who are simply unable to help. Considering other options as am fed up with chasing. This is not the 'hassle free' experience they spend millions of pounds selling to people. It feels like a mess, and they've lost me for good. Reviewed on: 3rd February 2023

Great service

Needed statements from 6 year old closed business account and after several security checks they sent what I requested. Really nice lady on phone. Thanks Barclays! Reviewed on: 20th January 2023

Choose another bank!

Extremely slow service, un trained staff lack of customer service, inefficient service. Do not recommend!!! Reviewed on: 31st December 2022

Dreadful, just dreadful!

I simply cannot make regular payments to people because Barclays system removes Trusted payees on a weekly basis for no reason whatsove!!!! Nightmare when trying to process payroll and regular supplier payments - which, lets face it, that's what businesses do!!. No help whatsoever using their useless CHAT service. GO ELSEWHERE if you value your time and sanity! Reviewed on: 22nd December 2022

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