ANNA reviews
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ANNA reviews
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Review summary
People rate this company as Excellent based on 461 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
ANNA Business Account makes running a small business a breeze with its easy app, quick invoicing, and friendly 24/7 support. The chat-based service feels personal and saves loads of time on admin. However, some users have faced serious issues with account freezes and poor communication, which caused major stress and disruption.
Positive themes
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ANNA Business Account’s app is super easy to use and makes invoicing simple.
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Customer service is quick, friendly and available 24/7 on ANNA Business Account.
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ANNA Business Account saves time and stress with helpful reminders and admin tools.
Negative themes
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Some users had their ANNA Business Account frozen without clear reasons or warning.
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Account closures and blocked payments caused serious disruption for some businesses.
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A few found the app clunky or wished for more features like paying in cash at post offices.
About ANNA
Based in Cardiff, ANNA offers an app-based business account. As well as being designed to be quick to set up, the app includes tools to help you manage invoices. ANNA's service is free to use for the first 2000 founder members. If you've used ANNA, please let us know what you thought by leaving a quick review below.
ANNA at a glance
Reviews for ANNA
Showing 11 of 461 company reviews • Last reviewed within 7 days
Worst bank and financial institution, avoid it
PRESTIGE PERFUM KB LTD SC: 23 11 85 Ac: 64520271 I have been a customer of Anna for more than 4 months now with no... PRESTIGE PERFUM KB LTD SC: 23 11 85 Ac: 64520271 I have been a customer of Anna for more than 4 months now with no complaints and I always follow the account rules made genuine transaction. Yesterday I received a payment refunded from Zempler bank after they decided to close my account £446 genuine money left in my Zempler business account. A soon the money arrived in my Account Anna business they decided in collusion with Zempler to freeze my account and hold my money. I don't understand this type of evilness. They started asking me questions my about a transaction I received from Top care Distribution revolut account 3 months ago trying to frame me saying where are the proof of those transactions luckily the person send me her revolut business account statement with all the proof I send to them, with also invoices. Today the told me they decided to close my account and in 14 days will what's happening with my money send from Zempler which has nothing and is no way related to anything they were asking me for. 5 mins later they send me another email telling me that they will hold my money and never return that to me. I don't know will read this message do not ever bank with Anna and Zempler business it is the worst bank ever, they horrible I don't know what I did to deserve this I'll not give up on my money please UK community help me to and share my stories I'll use every single platform even BBC news for what they are doing. Read more Read less
Completely hassle free and helpful
Easy clear banking and account ting, customer service very in the ball and helped me sort out a right mess (entirely of my own making)... Easy clear banking and account ting, customer service very in the ball and helped me sort out a right mess (entirely of my own making) quickly and efficiently, then even followed up a few days later to ensure I’d got the hang of it. Read more Read less
Products from ANNA
Showing all products offered by ANNA
Business account
by ANNAANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10...
Business account
by ANNAANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10...
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