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ANNA reviews

ANNA logo
Rated Excellent • 4.76/5

ANNA reviews

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Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 444 product reviews

Average score of 4.76/5
5 star
93%
4 star
3%
3 star
0%
2 star
0%
1 star
4%
Reviews for ANNA have trended positively over the past 90 days

ANNA Money makes business banking a breeze with an easy-to-use app and super helpful 24/7 support from real people. The invoicing, VAT filing, and expense tracking features save loads of time and stress. However, a few users faced serious issues with account suspensions and fund access, which caused major headaches and frustration.

Positive themes

  • ANNA Money’s app is simple, intuitive, and perfect for managing business finances on the go.
  • The 24/7 customer service chat is quick and friendly with real humans who actually help.
  • ANNA Money’s invoicing and VAT filing features make tax and admin hassle-free for small businesses.

Negative themes

  • Some users had their accounts suspended or blocked without clear explanation or warning.
  • Account freezes caused serious business disruption and poor communication from ANNA Money.
  • A few found the app clunky at first or wished for more features like cash deposits at post offices.
Summarised by AI
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About ANNA

Based in Cardiff, ANNA offers an app-based business account. As well as being designed to be quick to set up, the app includes tools to help you manage invoices. ANNA's service is free to use for the first 2000 founder members. If you've used ANNA, please let us know what you thought by leaving a quick review below.

ANNA at a glance

Reviews for ANNA

Showing 11 of 444 company reviews • Last reviewed within 7 days

I will be a customer for a lifetime!

Business Account • 29th January 2026

The best business bank ever , very organised bank 24/7 support and the best part is the staff are really polite and patient so i couldnt thank them enough

{"display":"Enoc K","full_name":"Enoc K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good account

Business Account • 29th January 2026

simple to use, well alerted when used and always somebody ready to help on the chat service.

{"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    My experience using ANNA Business account has been q...

    My experience using ANNA Business account has been quite great and the account operations despite being an online account the operation has been seemless

    {"display":"Kayode T","full_name":"Kayode T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Kayode T 29th January 2026
  • 5/5

    Brilliant banking app, perfect from day 1 to present...

    Brilliant banking app, perfect from day 1 to present day. Brilliant fast customer service

    {"display":"John jepson","full_name":"John jepson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1335660.png"}}'s avatar
  • 5/5

    A Super interactive banking app that Meows at you!

    A Super interactive banking app thats easy to use and navigate. It has strong fraud-prevention measures in place, and I particulary like the pop-up warning... A Super interactive banking app thats easy to use and navigate. It has strong fraud-prevention measures in place, and I particulary like the pop-up warning that appears if your on a phone call, advising that the bank is not calling you - a great way to prevent scams. The in-app chat responds quickly to questions, and after each tap transaction the app 'meows', which never fails to raise a smile from people around you. Read more Read less

    {"display":"Mim S","full_name":"Mim S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Mim S 29th January 2026
  • 5/5

    Next level for banking and handling your taxes

    Next level for banking and handling your taxes

    {"display":"Judi Maxwell","full_name":"Judi Maxwell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/610098.png"}}'s avatar
  • 5/5

    Responsive and supportive

    ANNA has been an absolute game changer in my confidence to run my business. I'd been having issues with my accountants but didn't feel like... ANNA has been an absolute game changer in my confidence to run my business. I'd been having issues with my accountants but didn't feel like I knew enough to move but I changed my day to day accounts to ANNA and with their help (24/7!) was able to takeover looking after all my book keeping myself which made taking my YE accounts to a new accountant much easier. Read more Read less

    {"display":"Shirley Jane ","full_name":"Shirley Jane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The ANNA platform is easy to use, and it simplifies...

    The ANNA platform is easy to use, and it simplifies my banking and tax admin. Their customer service is great as well; very responsive and helpful.

    {"display":"MCS Ltd","full_name":"MCS Ltd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    MCS Ltd 29th January 2026
  • 5/5

    ANNA just works, well

    Both the web and app work well and any queries I've had have been answered quickly via the App chat function

    {"display":"Jonathan ","full_name":"Jonathan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Jonathan 29th January 2026
  • 5/5

    The best account I’ve had so easy to use

    Best business account I’ve had, whenever I’ve needed help, I got it straight away no question asked

    {"display":"Lindsey R","full_name":"Lindsey R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Lindsey R 29th January 2026
  • 5/5

    In my experience the best online bank.

    In my experience the best online bank. Super quick/instant support which solves any problem. Super happy with it.

    {"display":"Seb","full_name":"Seb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Seb 29th January 2026

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