Smart Money People Logo

Voting in the British bank awards 2025 is open - Vote here

Share this page
Link copied

ANNA reviews

ANNA logo
Rated Excellent • 4.78/5

ANNA reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 403 product reviews

Average score of 4.78/5
5 star
94%
4 star
3%
3 star
0%
2 star
0%
1 star
3%
Reviews for ANNA have trended positively over the past 90 days

Latest positive rating

5/5

Banking So easy to use

So easy to use always on hand to help

{"display":"Anthony M","full_name":"Anthony M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

This Bank is absolutley useless in dealing with comp...

This Bank is absolutley useless in dealing with companies. I have been trying to makle a payment internationally. They have procrastinated for a week, even... This Bank is absolutley useless in dealing with companies. I have been trying to makle a payment internationally. They have procrastinated for a week, even wanted me to justify how the payment fitted with my businesses stated objectives, and then declined to make the payment. If you have a business, head for the high street. Read more Read less

{"display":"Mark","full_name":"Mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
Mark 6th February 2025
See more reviews for ANNA products

About ANNA

Based in Cardiff, ANNA offers an app-based business account. As well as being designed to be quick to set up, the app includes tools to help you manage invoices. ANNA's service is free to use for the first 2000 founder members. If you've used ANNA, please let us know what you thought by leaving a quick review below.

ANNA at a glance

Reviews for ANNA

Showing 11 of 403 company reviews • Last reviewed within 7 days

Banking So easy to use

Business Account • 26th March 2025

So easy to use always on hand to help

{"display":"Anthony M","full_name":"Anthony M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Surprisingly it has been really good and am really e...

Business Account • 19th March 2025

Surprisingly it has been really good and am really enjoying every moment of the bank

{"display":"Paul Jack ","full_name":"Paul Jack ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    The banking app is easy to use and very clear

    The banking app is easy to use and very clear

    {"display":"Michelle","full_name":"Michelle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use app and great customer service

    Easy to use app and great customer service

    {"display":"John","full_name":"John","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    John 7th March 2025
  • 5/5

    A great banking app.

    A great banking app. Everything is easy to navigate, all charges are clear and easy to understand. I especially like being able to add my... A great banking app. Everything is easy to navigate, all charges are clear and easy to understand. I especially like being able to add my expenses and keep track of everything. The only issue I have is that I have been unable to pay cash in at my local post office. Read more Read less

    {"display":"SammyB75","full_name":"SammyB75","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Super easy to use.

    Anna is an easy to use app enabling me to effectively send invoices and receive payments quickly. The customer service is second to none. There... Anna is an easy to use app enabling me to effectively send invoices and receive payments quickly. The customer service is second to none. There are useful videos guiding me when I need to understand various topics. Read more Read less

    {"display":"Dawn Horan","full_name":"Dawn Horan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Anna ticks all the boxes!

    I was looking for a bank that offered a straightforward transparent service for a small business, that avoided all the nonsense of high street banks.... I was looking for a bank that offered a straightforward transparent service for a small business, that avoided all the nonsense of high street banks. Anna ticks all the boxes. Best move I made joining Anna. Would highly recommend. Read more Read less

    {"display":"Heather J","full_name":"Heather J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    I like how it's informal.

    I like how it's informal. I'm treated as a human being. Quick replies to questions. And 24/7 access. Ease of transfers

    {"display":"Barbara M","full_name":"Barbara M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1124489.png"}}'s avatar
  • 5/5

    Fantastic Customer Service

    If I ever have issues, I pop a note in the search bar & someone always gets back to me within seconds. It's not a... If I ever have issues, I pop a note in the search bar & someone always gets back to me within seconds. It's not a generic message either; I can ask a 'complicated' question & they answer like humans should. It's so easy to use, invoicing is no problem & paying in/out is a breeze. They'll always check the merchant you are paying & let you know if there's anything wrong BEFORE your payment is made. Have been using them nearly 4 years now & wouldn't use anyone else. Read more Read less

    {"display":"Healy Hounds","full_name":"Healy Hounds","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Reliable and secure.

    Reliable and secure. The App can be a little clumsy to use, but is fine once you get used to it.

    {"display":"Adrian L","full_name":"Adrian L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Adrian L 26th February 2025
  • 5/5

    It’s was Anna that told me about their deal which wa...

    It’s was Anna that told me about their deal which was much better than my previous account with Tide who increased their charges. It has... It’s was Anna that told me about their deal which was much better than my previous account with Tide who increased their charges. It has been a very good move now I get paid in about 25 hours instead of a week Read more Read less

    {"display":"Nazir A","full_name":"Nazir A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1109364.png"}}'s avatar
    Business Account
    Nazir A 24th February 2025

    Products from ANNA

    Showing all products offered by ANNA

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice