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ANNA reviews

ANNA logo
Rated Excellent • 4.78/5

ANNA reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 453 product reviews

Average score of 4.78/5
5 star
93%
4 star
3%
3 star
0%
2 star
0%
1 star
4%
Reviews for ANNA have trended positively over the past 90 days

ANNA Money makes business banking a breeze with an easy-to-use app and super helpful 24/7 support from real people. The invoicing, VAT filing, and expense tracking features save loads of time and stress. However, a few users faced serious issues with account suspensions and fund access, which caused major headaches and frustration.

Positive themes

  • ANNA Money’s app is simple, intuitive, and perfect for managing business finances on the go.
  • The 24/7 customer service chat is quick and friendly with real humans who actually help.
  • ANNA Money’s invoicing and VAT filing features make tax and admin hassle-free for small businesses.

Negative themes

  • Some users had their accounts suspended or blocked without clear explanation or warning.
  • Account freezes caused serious business disruption and poor communication from ANNA Money.
  • A few found the app clunky at first or wished for more features like cash deposits at post offices.
Summarised by AI
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About ANNA

Based in Cardiff, ANNA offers an app-based business account. As well as being designed to be quick to set up, the app includes tools to help you manage invoices. ANNA's service is free to use for the first 2000 founder members. If you've used ANNA, please let us know what you thought by leaving a quick review below.

ANNA at a glance

Reviews for ANNA

Showing 11 of 453 company reviews • Last reviewed within 7 days

Super easy mobile app and online platform.

Business Account • 2nd February 2026

Super easy mobile app and online platform. Quick responses and saves me money vs having an accountant, as it does everything for me.

{"display":"Samuel RH","full_name":"Samuel RH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very easy to use business account, quick setup, clea...

Business Account • 2nd February 2026

Very easy to use business account, quick setup, clear app interface and helpful features for managing company finances. Good experience so far."

{"display":"Edi","full_name":"Edi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Edi
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    ANNA Business Bank Account

    I have a business account with ANNA. I currently use the free account which is fantastic. I only pay when I choose an upgrade

    {"display":"Dorcas OCRAN ","full_name":"Dorcas OCRAN ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    ANNA has helped me to discover a better insight into...

    ANNA has helped me to discover a better insight into business banking and administration and made doing accounting a bit easier

    {"display":"Angele B","full_name":"Angele B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Angele B 31st January 2026
  • 5/5

    Amazing customer service.

    Amazing customer service. Always available to answer questions.

    {"display":"Lucy S","full_name":"Lucy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Lucy S 31st January 2026
  • 5/5

    Can't fault them. Breathe of Fresh Air

    After experiencing bad customer service and high account charges in previous high st banks and another online business bank i can only sayvthat ANNA is... After experiencing bad customer service and high account charges in previous high st banks and another online business bank i can only sayvthat ANNA is such a breathe of fresh air. Easy to use, always someone to help on chat, reassuring after scam call so reimbursed me my account charges for letting them know. MObile site and Online site is so easy to navigate. Payment links via whataspp and email are so handy. Haven't had any problems and i let them know i was going abroad and would be spending on the account - and that it was me and i hadnt been hacked- so they sent ne an airport food voucher and wished me a great trip :)))) Read more Read less

    {"display":"Rachael Blakelock","full_name":"Rachael Blakelock","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best Business bank, very good and quick customer ser...

    Best Business bank, very good and quick customer service, Ai services

    {"display":"Ahmed A","full_name":"Ahmed A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Ahmed A 30th January 2026
  • 5/5

    Anna is so easy to use, filing my self assessment wa...

    Anna is so easy to use, filing my self assessment was simple, Anna guided me all the way. They respond immediately whenever I have a... Anna is so easy to use, filing my self assessment was simple, Anna guided me all the way. They respond immediately whenever I have a query or issue and the solution is always quick and easy. The app is practical, user friendly and allows for seamless business transactions. Read more Read less

    {"display":"Clair B","full_name":"Clair B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Clair B 30th January 2026
  • 5/5

    Fantastic app

    Fantastic app, easy to use and the reminders and tips help me run my business effectively. ANNA prompts me to proactively set aside pots for... Fantastic app, easy to use and the reminders and tips help me run my business effectively. ANNA prompts me to proactively set aside pots for end of year liabilities, such as corporation tax, which gives me peace of mind knowing I’m not facing an unexpected bill. Read more Read less

    {"display":"Lyn W","full_name":"Lyn W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Lyn W 30th January 2026
  • 5/5

    I will be a customer for a lifetime!

    The best business bank ever , very organised bank 24/7 support and the best part is the staff are really polite and patient so i couldnt thank them enough

    {"display":"Enoc K","full_name":"Enoc K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Enoc K 29th January 2026
  • 5/5

    Good account

    simple to use, well alerted when used and always somebody ready to help on the chat service.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    David 29th January 2026

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