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ANNA reviews

ANNA logo
Rated Excellent • 4.72/5

ANNA reviews

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Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 459 product reviews

Average score of 4.72/5
5 star
93%
4 star
3%
3 star
0%
2 star
0%
1 star
4%
Reviews for ANNA have trended positively over the past 90 days

ANNA Business Account makes running a small business a breeze with its easy app, quick invoicing, and friendly 24/7 support. The chat-based service feels personal and saves loads of time on admin. However, some users have faced serious issues with account freezes and poor communication, which caused major stress and disruption.

Positive themes

  • ANNA Business Account’s app is super easy to use and makes invoicing simple.
  • Customer service is quick, friendly and available 24/7 on ANNA Business Account.
  • ANNA Business Account saves time and stress with helpful reminders and admin tools.

Negative themes

  • Some users had their ANNA Business Account frozen without clear reasons or warning.
  • Account closures and blocked payments caused serious disruption for some businesses.
  • A few found the app clunky or wished for more features like paying in cash at post offices.
Summarised by AI
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About ANNA

Based in Cardiff, ANNA offers an app-based business account. As well as being designed to be quick to set up, the app includes tools to help you manage invoices. ANNA's service is free to use for the first 2000 founder members. If you've used ANNA, please let us know what you thought by leaving a quick review below.

ANNA at a glance

Reviews for ANNA

Showing 11 of 459 company reviews • Last reviewed within 7 days

Anna Bank is the worst Bank I ever work with, guys p...

Business Account • 17th February 2026

Anna Bank is the worst Bank I ever work with, guys please do not deal with them - stay away from them, once they have... Anna Bank is the worst Bank I ever work with, guys please do not deal with them - stay away from them, once they have stoped payment in 390k euros to my account for 10days and in the end rejected payment back to sender as their payment provider something does like it, they could not explain why when I asked, sender was paying me money for the car he bought, senders profile very known and clear, I lost the good deal where I could make lots of money, than second time they blocked my account with lots of funds as they wanted to check my activities after 2mohth they unblocked again without 0 explaining why. After the while I was sending money to eu transport company 4500 euros they freeze my account again for 5month, money I haven’t received and company in EU also haven’t received. I hen I ask to solve the problems they simply reply we do everything they can, it’s really really strange company awoid work with them anytime they can freeze your money or close account and no explaining, they simply have no control to anything they do, they like little amateurs blame other company. From my button of the heart read this message and choose something else this company cost me lots of time, reputation, stress, money, I lost great business connections because I haven’t paid people on time… Read more Read less

{"display":"Vilius","full_name":"Vilius","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

I do not recommend ANNA Money.

Business Account • 15th February 2026

I do not recommend ANNA Money. Our business account has effectively been closed for almost two months, yet our company funds remain withheld. Instead of... I do not recommend ANNA Money. Our business account has effectively been closed for almost two months, yet our company funds remain withheld. Instead of addressing the actual issue — when our money will be returned — ANNA continues to hide behind the “complaints process” and regulatory language, avoiding the real question. We are not disputing the closure. We are asking for our company’s money back. The lack of transparency, accountability and clear timelines has caused serious financial harm to our business. If you depend on reliable access to your funds, this is not a service I would trust. Read more Read less

{"display":"YSA H","full_name":"YSA H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Simple, Fast, and Business-Friendly

    Very user-friendly platform with quick and easy transfers. It’s an excellent all-in-one solution for business needs at a reasonable price. I’ve already recommended it to several friends.

    {"display":"Shaiyaf Saneer","full_name":"Shaiyaf Saneer","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1355170.png"}}'s avatar
  • 4/5

    I have 2 business accounts with Anna.

    I have 2 business accounts with Anna. The charges are reasonable , sometimes it is a bit clunky and not that intuitive but they always... I have 2 business accounts with Anna. The charges are reasonable , sometimes it is a bit clunky and not that intuitive but they always get back to you with what to do next. The fees are reasonable for a small business. I like the invoicing function Read more Read less

    {"display":"Carolyn H","full_name":"Carolyn H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Carolyn H 6th February 2026
  • 5/5

    Best banking experience in all my years in business.

    I’ve never experienced a banking service on this level before. The consultants are very knowledgeable, helpful, professional and polite. I’ve enjoyed every interaction I’ve had.... I’ve never experienced a banking service on this level before. The consultants are very knowledgeable, helpful, professional and polite. I’ve enjoyed every interaction I’ve had. When I was still learning the interface I could ask for help and instantly receive the guidance to get me where I needed to be quickly. I could go on. I have 2 business accounts and any future business’s I start will be banking with ANNA. I wouldn’t bother shipping around. Read more Read less

    {"display":"Pixie","full_name":"Pixie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Pixie 5th February 2026
  • 5/5

    ANNA - best place to start

    When I opened my account the team were so helpful and diligent. They also get back to you very quickly and the app is easy to use

    {"display":"Maryam Mohamuud","full_name":"Maryam Mohamuud","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1338682.png"}}'s avatar
  • 5/5

    Super easy mobile app and online platform.

    Super easy mobile app and online platform. Quick responses and saves me money vs having an accountant, as it does everything for me.

    {"display":"Samuel RH","full_name":"Samuel RH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Samuel RH 2nd February 2026
  • 5/5

    Very easy to use business account, quick setup, clea...

    Very easy to use business account, quick setup, clear app interface and helpful features for managing company finances. Good experience so far."

    {"display":"Edi","full_name":"Edi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Edi 2nd February 2026
  • 5/5

    ANNA Business Bank Account

    I have a business account with ANNA. I currently use the free account which is fantastic. I only pay when I choose an upgrade

    {"display":"Dorcas OCRAN ","full_name":"Dorcas OCRAN ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    ANNA has helped me to discover a better insight into...

    ANNA has helped me to discover a better insight into business banking and administration and made doing accounting a bit easier

    {"display":"Angele B","full_name":"Angele B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Angele B 31st January 2026
  • 5/5

    Amazing customer service.

    Amazing customer service. Always available to answer questions.

    {"display":"Lucy S","full_name":"Lucy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Lucy S 31st January 2026

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