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Annabel B

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Hinckley & Rugby are a fantastic company.

Hinckley & Rugby are a fantastic company. Very helpful and friendly staff , especially Lauren who we spoke to today April 2nd & Catherine on 22nd Feb. I would highly recommend your company to any one for a mortgage product. Kindest regards, Annabel Bradford Reviewed on: 2nd April 2026

Reply from Hinckley & Rugby Building Society Hi Annabel, Thank you for taking the time to share your feedback. We’re thrilled to hear that you had such a positive experience with our Hinckley & Rugby team. It’s wonderful to know that Lauren and Catherine were particularly helpful and friendly, and we’ll be sure to pass on your kind comments to them. We’re delighted that you would recommend our mortgage services – it means a lot to us. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 9th April 2026

Review of the Hinckley & Rugby Building Society, Mortgages:

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Very informative and pleasant.

Very informative and pleasant. Easy to understand and patient. Reviewed on: 27th February 2026

Reply from Hinckley & Rugby Building Society Hi Annabel. Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the service informative and easy to understand, and that the team were pleasant and patient throughout the process. We are also pleased that everything was clearly explained and at a pace that suited you. Thank you again for your kind review. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

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