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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 2,069 reviews, last reviewed 18th Jun 2026
272% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Staff Communications Very helpful staff when I was completing the initial application and first payment. They went above and beyond to make sure everything went smoothly. Reviewed on: 18th June 2026
LTC 's avatar
LTC

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2069)

Excellent Staff Communications

5
Very helpful staff when I was completing the initial application and first payment. They went above and beyond to make sure everything went smoothly. Reviewed on: 18th June 2026

Great service received in Rugby branch today.

5
Great service received in Rugby branch today. Neil understood my requirements and supported me through the process making it feel authentic and personal. Reviewed on: 17th June 2026

Telephone help from Alice about our charity account...

4
Telephone help from Alice about our charity account and difficulties logging on for an interest statement that she sorted out for us. Reviewed on: 17th June 2026

Telephone support from Jennifer Williams was ideal;...

5
Telephone support from Jennifer Williams was ideal; calm and supportive, she helped me achieve the desired end result. Reviewed on: 17th June 2026

Great experience, detailed advice and support

5
Many thanks for helpful and detailed advice in a local setting. The process was smooth and uncomplicated. My request was dealt with quickly and professionally. I know what to expect moving forward and am satisfied that I have all the information that I need. Reviewed on: 17th June 2026

Good customer service

5
Rang as I'd accidentally locked myself out of my internet banking access - Jennifer was very pleasant and helpful on the phone. Reviewed on: 15th June 2026

Always great customer service at Broughton Astley br...

5
Always great customer service at Broughton Astley branch. Reviewed on: 12th June 2026

The staff at the broughton astley branch are simply...

5
The staff at the broughton astley branch are simply outstanding Reviewed on: 12th June 2026

Very welcoming, all the staff are very friendly.

5
Very welcoming, all the staff are very friendly. Lovely to see familiar faces. Reviewed on: 11th June 2026

Excellent service

5
Sydney was very helpful and explained all my options to maximise my savings. A credit to your company Reviewed on: 11th June 2026

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