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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2013 reviews)

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4.86

Based on 2,013 reviews, last reviewed 19th May 2026

393% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

5year fixed rate opened in Coalville Branch... Lucy and all staff in Coalville branch very professional also friendly. Lucy knew what account I was going into branch to open and she had most of th... Read more Reviewed on: 19th May 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2013)

5year fixed rate opened in Coalville Branch...

Lucy and all staff in Coalville branch very professional also friendly. Lucy knew what account I was going into branch to open and she had most of the paperwork ready to fill in as they were short staffed. She is very efficient. Reviewed on: 19th May 2026

Staff very helpful.

Staff very helpful..rang office in morning and was able to go in within half an hour..great service! Reviewed on: 18th May 2026

Excellent support on the phone.

Jennifer Williams was able to help when I used the phone contact. She was excellent at talking me through how to log in online and very patient as we waited for verfication emails to come through. Very friendly, clear directions and professional. Reviewed on: 18th May 2026

The lady who opened my account was very helpful and...

The lady who opened my account was very helpful and explained everything really well exceptional service Reviewed on: 18th May 2026

Very helpful,.

Very helpful, with a clear explanation . Reviewed on: 14th May 2026

5 STAR I spoke with a member of staff called Alice.

I spoke with a member of staff called Alice. This member of staff was a absolute credit to H&R. She was patient, great communication skills and her technical ability were superb. She will go along way in the company. Thank you Alice. Reviewed on: 14th May 2026

Good customer service in resolving an on-line issue.

Tried to create an online account, but had some issues which the customer service lady helped resolve for me. She was patient and easy to understand and resolved the issue quickly.. Reviewed on: 12th May 2026

Online app

Complete comprehension of the problem and resolution Reviewed on: 11th May 2026

Helpful When Opening a new ISA account

I managed to get a good interest rate ISA and there customer service at opening the account for me and Micheala helping support me was great when my bank made an error with my cheque. Reviewed on: 3rd May 2026

Always super helpful over the counter, it’s a servic...

Always super helpful over the counter, it’s a service unlike those you see in other high street banks Reviewed on: 2nd May 2026

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