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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1995 reviews)

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4.86

Based on 1,995 reviews, last reviewed 21st Apr 2026

513% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

So nice to speak real, friendly and helpful people I like to talk to real people and the staff I spoke to at H&R were great Reviewed on: 21st April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1995)

So nice to speak real, friendly and helpful people

I like to talk to real people and the staff I spoke to at H&R were great Reviewed on: 21st April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026

The adviser I spoke to was very pleasant and informa...

The adviser I spoke to was very pleasant and informative about my query. Reviewed on: 21st April 2026

Friendly, polite and efficient service.

Friendly, polite and efficient service. Reviewed on: 21st April 2026

My local Hinckley & Rugby (SOUTH WIGSTON Leicestershire

My local Hinckley & Rugby (SOUTH WIGSTON Leicestershire) is the most supportive, polite, helpful and advisory building society I have ever used. Just one example of their help was, when I had issues with the DWP who had made an error in my payments. They were so supportive and helped me get over that stress of that so well. They have also given me some very handy tips on savings, ISA's and many other things they offer. Would highly recommend. Reviewed on: 21st April 2026

I lost my passbook and all details of my account so...

I lost my passbook and all details of my account so I called customer services and spoke to Jennifer. She was very polite and helpful and guided me through the process, gave me all the information I needed and explained about the online platform and how to register. Reviewed on: 21st April 2026

Pleasant support experience

Helpful and friendly. Dealt with my issue promptly in a professional yet friendly manner. Reviewed on: 21st April 2026

Very good customer service.

Very good customer service, can actually speak to a person which means a lot. Reviewed on: 21st April 2026

Great Building Society to invest money.

I invested some of my pension lump sum 6 years ago into a rainy day 90 day notice account. I get a reasonable interest rate without having to continually change to different accounts. Unlike other banks, I still have a branch local to me so can visit them as and when I need to make a withdrawal. Reviewed on: 20th April 2026

Great to do business locally and with friendly people.

Great to do business locally and with friendly people. Reviewed on: 20th April 2026

Staff are a bit hit and miss

Some of the older staff are a bit strict and make you feel silly for asking questions. The younger ones are lovely :). The opening times are a bit daft, and I've seen better interest rates. However, it is pretty bang average in all departments. Reviewed on: 20th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. If there’s anything we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026

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