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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2048 reviews)

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4.83

Based on 2,048 reviews, last reviewed 9th Jun 2026

470% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

4

Efficient and friendly service during my visit today Efficient and friendly service during my visit today Reviewed on: 9th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2048)

Efficient and friendly service during my visit today

Efficient and friendly service during my visit today Reviewed on: 9th June 2026

The lady was extremely helpful and very pleasant

The lady was extremely helpful and very pleasant Reviewed on: 9th June 2026

Alice was very helpful and polite and gave as much i...

Alice was very helpful and polite and gave as much information as she could on a Saturday Reviewed on: 9th June 2026

Superb Customer Service

Kasey was vey clear, very helpful. It was also reassuring to know there’s no intention to close the branch. Kasey gave me the paperwork re. various savings accounts & an application form. She understood my particular situation & was really patient as I related details. Reviewed on: 9th June 2026

Staff at broughton astley are brilliant

Staff at broughton astley are brilliant Reviewed on: 8th June 2026

The staff are always polite and friendly, they are a...

The staff are always polite and friendly, they are all very good and a pleasure to be served by them, Kasey is so lovely Reviewed on: 8th June 2026

Customer service team most helpful and cheerful

Customer service team are most helpful and cheerful Reviewed on: 8th June 2026

Great service at Rugby branch

Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort out accounts with that visit face to face with Neil and found his manner both very approachable and professional. Unlike my other bank nearby who told me I had to do everything online. I felt that staff had time to give me a thorough explanation about what services could be offered and it was a pleasure to treated so respectfully Reviewed on: 6th June 2026

Polite, patient customer service from Alice

Polite, patient customer service from Alice Reviewed on: 6th June 2026

Michaela was very friendly and helpful

Michaela was very friendly and helpful and gave good advice. Reviewed on: 5th June 2026

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