Smart Money People Logo

Hinckley & Rugby Building Society: Savings reviews

4.86
Based on 1,666 reviews, last reviewed 22nd Mar 2026
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Staff are most helpful and friendly. Staff are most helpful and friendly. My only issue is that you do not do 1 year ISA's we are in our 80's and do not want 2 or longer investments the... Read more Reviewed on: 22nd March 2026
Fossey's avatar
Fossey

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
Verified source

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Hinckley & Rugby Building Society Savings reviews (1666)

Staff are most helpful and friendly.

5
Staff are most helpful and friendly. My only issue is that you do not do 1 year ISA's we are in our 80's and do not want 2 or longer investments these days. Reviewed on: 22nd March 2026

Very excellent Customer service but doesnt have the...

5
Very excellent Customer service but doesnt have the best interest rates. Reviewed on: 22nd March 2026

1 used the branch at Broughton Astley.

5
1 used the branch at Broughton Astley. Michelle was very helpful and ac please to deal with .The branch is convenient as I live in Broughton Astley Reviewed on: 21st March 2026

Always helpful nice willing to help

5
Always helpful nice willing to help Reviewed on: 20th March 2026

Friendly Customer Service

5
I hold a regular 30 day saver, good account for me to save and access when needed. Friendly customer service always. Reviewed on: 19th March 2026

Welcoming Hinckley Service.

5
The service in the Hinckley branch is welcoming, friendly, helpful and efficient. We could ask for no more. Reviewed on: 19th March 2026

Telephone customer service today was excellent

5
Telephone customer service today was excellent Reviewed on: 19th March 2026

securing my account

5
I needed to check my account hadn't been compromised as some of my other online accounts had been. Lily Shepherd took me through the process in a professional and friendly way, complying with all the necessary security protocols and sorted the issue out for me. It was great to talk to a real person rather than having to try and navigate some automated chatbot Reviewed on: 19th March 2026

I have been having trouble logging into my account.

5
I have been having trouble logging into my account. Lily helped me through the process, which no fault of hers, which was a long process. I have, thanks to her k8nd assistance, been able to log insuccessfully. Thank you Reviewed on: 18th March 2026

Customer first service, the way it should be

5
Friendly competent staff that are always available to help. None of this phone and Internet nonsense Reviewed on: 18th March 2026

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Hinckley & Rugby Building Society?

    View all products