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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1984 reviews)

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4.86

Based on 1,984 reviews, last reviewed 20th Apr 2026

439% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Kind and helpful staff. The interest rate on my current savings are excellent. Because of old age I had trouble logging in and got locked out of my account. The staff were ve... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1984)

Kind and helpful staff.

The interest rate on my current savings are excellent. Because of old age I had trouble logging in and got locked out of my account. The staff were very kind and patient helping to put it right- couldn't do enough for me! Reviewed on: 20th April 2026

Account closure

Very helpful . Very knowledgeable Reviewed on: 20th April 2026

Excellent Customer Service.

Telephone call to H&R was answered very quickly, agent was very knowledgeable and helpful. Highly recommented! Reviewed on: 20th April 2026

Had the most competitive rate available when I was l...

Had the most competitive rate available when I was looking to invest. Customer service is friendly and efficient. Reviewed on: 20th April 2026

I go to the Hinckley &Rugby Building Society in Brou...

I go to the Hinckley &Rugby Building Society in Broughton Astley and Hinckley. I have got to say what wonderful Staff they are. There is nothing which is too much trouble for them to help you with. They are all extremely friendly, greeting you with a big hello and I find that when I leave the building we have always had a chat and a laugh. I feel they are more like friends. Amazing staff at both branches, lovely people. Reviewed on: 20th April 2026

Simply outstanding: customer service at its best:

Simply outstanding: customer service at its best: I became a new customer of HRBS in December. How very rare to receive personalised customer service instead of feeling like you are talking to a stressed and depersonalised call centre operator. I also ran into a problem in setting up my online access due to forgetting log in details. The assistant could not have been more helpful. If only HRBS offered a current account, I’d be there like a shot! Long may this excellence continue. Reviewed on: 19th April 2026

Personal Service

I visited the Hinckley branch to open an ISA with funds to be transferred in. The member of staff was efficient, making sure I was filling out the necessary forms correctly. It is so pleasant to have that personal service, sitting either side of a table rather than conversing with someone behind a glass screen. The rate of interest on the ISA was good too. A very good Building Society to deal with. Reviewed on: 19th April 2026

H&R Building Society

Good Building Society. Helpful staff at the Rugby Branch last time I was there. Like all Building Societies you need to keep an eye on the rates. Reviewed on: 19th April 2026

Customer Service

A good traditional Building Society that still offers a local branch network with great customer service. I like the improvements it is making to its online offering and its the only building society that I would consider use in my local area. Reviewed on: 19th April 2026

Always there, always helpful.

I used to have a mortgage with Hinckley and Rugby Building Society and always had a great experience. I now have a 180 Day Notice Savings account with them, which offers very competitive rates with the drawback that, of course, I have to plan ahead and decide beforehand whether I may need a withdrawal. The staff in my local branch (yes, they still have a local branch) are always helpful and informative and note possible planned withdrawal dates in my physical account savings book. I feel I could always ask their advice about savings plans, which are best for me and they will always give an unbiased opinion. Always there, always helpful. Reviewed on: 18th April 2026

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