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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2185 reviews)

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4.84

Based on 2,185 reviews, last reviewed 18th Sep 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Service at the Hinkley&Rugby branch I rarely visit the B.Soc branch . when ever I visit the branch I receive very good Service from the staff. Reviewed on: 18th September 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2185)

Service at the Hinkley&Rugby branch

I rarely visit the B.Soc branch . when ever I visit the branch I receive very good Service from the staff. Reviewed on: 18th September 2026

Fixed it

Alice was very helpful in sorting out an issue with documentation. Reviewed on: 18th September 2026

Reply from Hinckley & Rugby Building Society Hi Steven, Thank you for taking the time to share your feedback. We’re delighted to hear that Alice was able to help you out with your documentation issue. We’ll be sure to pass your kind words on to Alice. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 18th September 2026

Easy process, pleasant staff, good rates.

Easy process, pleasant staff, good rates. Reviewed on: 17th September 2026

Reply from Hinckley & Rugby Building Society Hi Michael, Thank you for taking the time to share your feedback. We’re delighted to hear you are happy with our easy processes, pleasant staff and good rates - thank you. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 18th September 2026

I spoke with Jenny today to draw down from my account.

I spoke with Jenny today to draw down from my account. The enthusiasm in her voice when she answered the phone was uplifting. Jenny dealt with my request swiftly. Reviewed on: 17th September 2026

Reply from Hinckley & Rugby Building Society Hi Caroline, Thank you for taking the time to share your feedback. We’re delighted to hear that Jenny was so helpful in supporting you and that you found her her enthusiasm uplifting.. We’ll be sure to pass your kind words on to Jenny. Thank you for choosing to stay with Hinckley & Rugby. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 17th September 2026

My query was about savings accounts for Club, Charit...

My query was about savings accounts for Club, Charity and Trusts. Jennifer Williams helped me and gave me concise and very helpful advice Reviewed on: 16th September 2026

Reply from Hinckley & Rugby Building Society Thank you for taking the time to share your feedback. We’re delighted to hear that Jennifer was so helpful supporting you with your query about savings accounts for Club, Charity and Trusts. We’ll be sure to pass your kind words on to Jennifer. Thank you for choosing to stay with Hinckley & Rugby. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th September 2026

Nice lady at counter

Very helpful and found a solution. Very good customer service and friendly Reviewed on: 16th September 2026

Reply from Hinckley & Rugby Building Society Hi George, Thank you for taking the time to share your feedback. We’re delighted to hear that we helped you find a solution and were customer focused and friendly. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th September 2026

Went into south wigston a week ago to check isa rates.

Went into south wigston a week ago to check isa rates. They made us an appointment with Rita for 16th Sept to sort out paperwork. Rita was very pleasant and knowledgeable and efficient. Reviewed on: 16th September 2026

Reply from Hinckley & Rugby Building Society Hi Lynn, Thank you for taking the time to share your feedback. We’re delighted to hear that Rita was pleasant, knowledgeable and efficient in supporting you. We’ll be sure to pass your kind words on to Rita. Thank you for choosing to stay with Hinckley & Rugby. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th September 2026

Very happy with the service provided

Very happy with the service provided Reviewed on: 15th September 2026

Reply from Hinckley & Rugby Building Society Hi Howard, Thank you for taking the time to share your lovely feedback about our service. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th September 2026

First rate on all counts.

Every dealing I have had with H&R BS staff is first rate. They are helpful, informative, patient, clear in their communication, thoroughly professional and use an appropriately friendly tone. A genuine pleasure to deal with.Their rates are good. They have on-line and indeed face to face counter service in several locations. Reviewed on: 14th September 2026

Reply from Hinckley & Rugby Building Society Hi Hilary, Thank you for taking the time to share your lovely feedback about your dealings with our colleagues. We are so pleased you find the teams to be friendly, helpful, informative and patient and that they provide you with clear information.. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th September 2026

I thought I had mislaid my online login and password...

I thought I had mislaid my online login and password, but Alice soon realised I hadn't actually signed up for online banking with you! She explained what I had to do clearly and didn't make me feel foolish!! Reviewed on: 14th September 2026

Reply from Hinckley & Rugby Building Society Hi Michele, Thank you for taking the time to share your lovely feedback. We’re delighted to hear that Alice was so kind and helpful when helping you out with your password reset. We’ll be sure to pass your kind comments on to Alice. Thank you for choosing Hinckley & Rugby and for sharing your experience with us. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th September 2026

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