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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1682 reviews)

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4.86

Based on 1,682 reviews, last reviewed 30th Mar 2026

13% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Lovely to speak Alice , a real person who was friend... Lovely to speak Alice , a real person who was friendly , polite and gave me accurate and positive advice - I felt that my business was valued and appr... Read more Reviewed on: 30th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1682)

Lovely to speak Alice , a real person who was friend...

Lovely to speak Alice , a real person who was friendly , polite and gave me accurate and positive advice - I felt that my business was valued and appreciated which gives me the confidence as an elderly person . Reviewed on: 30th March 2026

Nice friendly staff, who explained accounts with pat...

Nice friendly staff, who explained accounts with patient and clarity. Reviewed on: 30th March 2026

The staff answered phone quickly and dealt with the...

The staff answered phone quickly and dealt with the withdrawal fully leaving me nothing to do. Thankyou Reviewed on: 30th March 2026

Excellent service

They always answer the phone, always very helpful and have good products. On this occasion as always all my questions were answered and my request carried out efficiently Reviewed on: 30th March 2026

Excellent customer service

Excellent customer service, answered straight away, friendly and efficient Reviewed on: 30th March 2026

Brilliant staff

The staff at Hinckley and Rugby are brilliant, they are always so welcoming, friendly and professional. Oli was very helpful when I visited the branch today, his communication and customer service is excellent! Reviewed on: 27th March 2026

Excellent customer services from Hinckley & Rugby.

Excellent customer services from Hinckley & Rugby. Rang previously and they were very responsive, polite and addressed by issue. Had a second follow up query that I emailed them about and they rang me back literally within 2 mins. Jennifer understood the issue and it was resolved quickly. She also explained what I needed to do and what documentation they wanted from me. Can really praise them enough to be honest! Thank you. Reviewed on: 27th March 2026

Jennifer Williams was courteous and very professional.

Jennifer Williams was courteous and very professional. She dealt with my query promptly and diligently Reviewed on: 27th March 2026

Account information

Very helpful clear information received for my questions Reviewed on: 27th March 2026

Excellent service friendly, polite and helpful.

Excellent service friendly, polite and helpful. Reviewed on: 27th March 2026

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