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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1677 reviews)

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4.86

Based on 1,677 reviews, last reviewed 27th Mar 2026

7% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Brilliant staff The staff at Hinckley and Rugby are brilliant, they are always so welcoming, friendly and professional. Oli was very helpful when I visited the branch... Read more Reviewed on: 27th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1677)

Brilliant staff

The staff at Hinckley and Rugby are brilliant, they are always so welcoming, friendly and professional. Oli was very helpful when I visited the branch today, his communication and customer service is excellent! Reviewed on: 27th March 2026

Excellent customer services from Hinckley & Rugby.

Excellent customer services from Hinckley & Rugby. Rang previously and they were very responsive, polite and addressed by issue. Had a second follow up query that I emailed them about and they rang me back literally within 2 mins. Jennifer understood the issue and it was resolved quickly. She also explained what I needed to do and what documentation they wanted from me. Can really praise them enough to be honest! Thank you. Reviewed on: 27th March 2026

Jennifer Williams was courteous and very professional.

Jennifer Williams was courteous and very professional. She dealt with my query promptly and diligently Reviewed on: 27th March 2026

Account information

Very helpful clear information received for my questions Reviewed on: 27th March 2026

Excellent service friendly, polite and helpful.

Excellent service friendly, polite and helpful. Reviewed on: 27th March 2026

Great to be able to call and speak to a person!

Great to be able to call and speak to a person instead of a machine. Telephone team are knowledgeable and understanding. Reviewed on: 26th March 2026

Michele at the Broughton Astley branch was brilliant...

Michele at the Broughton Astley branch was brilliant when I brought mum to move some money, she was very patient and helped my Mum. Reviewed on: 26th March 2026

Gentleman was very understanding and informative of...

Gentleman was very understanding and informative of what I needed to do Reviewed on: 26th March 2026

Staff very helpful whilst ensuring I got the best re...

Staff very helpful whilst ensuring I got the best return for my investment. Reviewed on: 26th March 2026

Rita in Syston Branch was excellent

Rita in Syston Branch was excellent Reviewed on: 25th March 2026

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