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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2070 reviews)

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4.83

Based on 2,070 reviews, last reviewed 18th Jun 2026

273% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Excellent service. My fixed rate bond has matured. The option that I have chosen was discussed with all the benefits/ drawbacks in a good professional manner that was ea... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2070)

Excellent service.

My fixed rate bond has matured. The option that I have chosen was discussed with all the benefits/ drawbacks in a good professional manner that was easy to understand and in a helpful way. All my questions were answered. Reviewed on: 18th June 2026

Excellent Staff Communications

Very helpful staff when I was completing the initial application and first payment. They went above and beyond to make sure everything went smoothly. Reviewed on: 18th June 2026

Great service received in Rugby branch today.

Great service received in Rugby branch today. Neil understood my requirements and supported me through the process making it feel authentic and personal. Reviewed on: 17th June 2026

Telephone help from Alice about our charity account...

Telephone help from Alice about our charity account and difficulties logging on for an interest statement that she sorted out for us. Reviewed on: 17th June 2026

Telephone support from Jennifer Williams was ideal;...

Telephone support from Jennifer Williams was ideal; calm and supportive, she helped me achieve the desired end result. Reviewed on: 17th June 2026

Great experience, detailed advice and support

Many thanks for helpful and detailed advice in a local setting. The process was smooth and uncomplicated. My request was dealt with quickly and professionally. I know what to expect moving forward and am satisfied that I have all the information that I need. Reviewed on: 17th June 2026

Good customer service

Rang as I'd accidentally locked myself out of my internet banking access - Jennifer was very pleasant and helpful on the phone. Reviewed on: 15th June 2026

Always great customer service at Broughton Astley br...

Always great customer service at Broughton Astley branch. Reviewed on: 12th June 2026

The staff at the broughton astley branch are simply...

The staff at the broughton astley branch are simply outstanding Reviewed on: 12th June 2026

Very welcoming, all the staff are very friendly.

Very welcoming, all the staff are very friendly. Lovely to see familiar faces. Reviewed on: 11th June 2026

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