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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2079 reviews)

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4.83

Based on 2,077 reviews, last reviewed 23rd Jun 2026

257% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Broughton Astley branch staff.. I use the Broughton Astley branch the staff there are always give you a smile and warm welcome Reviewed on: 23rd June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2079)

Old account

Old account - needed to find out if still live and if had savings with H & R. The information I was able to give was very little which led to what security check could be given. Alice was able to match historic details which goes back to 1993, our other issue was that council areas and Royal Mail had during this time changed our district and postcode. Alice provided details as to what to do re access to the account. Alice was polite and understood the issue, very helpful. Reviewed on: 24th June 2026

Staff at Broughton Astley branch are all very helpfu...

Staff at Broughton Astley branch are all very helpful and friendly Reviewed on: 24th June 2026

Broughton Astley branch staff..

I use the Broughton Astley branch the staff there are always give you a smile and warm welcome Reviewed on: 23rd June 2026

Courteous staff, efficient service.

Courteous staff, efficient service. Good to be able to have a personal service in a branch unlike banks. Reviewed on: 23rd June 2026

Fixed term ISA .

Fixed term ISA . Competitive deals. Maturity assistance. Reviewed on: 22nd June 2026

Money Transfer

I spoke with Jennifer Williams to arrange to transfer some money. Jennifer was helpful, polite and informative, making the whole process easy. Any questions about the process were answered clearly, with all information provided on what to expect for the transfer. Reviewed on: 22nd June 2026

Excellent Personal Service

Jennifer was very polite and efficient. She understood my query and helped me resolve it quickly and then talked me through how to download the app to avoid the issue happening again. Great service. Thank you. Reviewed on: 22nd June 2026

Hinckley Branch

I was dealt with by Casey(?) at the Hinckley Branch who was both extremely helpful and efficient. Sorry if I misheard her name. Reviewed on: 19th June 2026

ISA enquiry in branch.

Called into the Rugby branch today. Spoke to Neil about starting a new ISA. very helpful & informative. Reviewed on: 18th June 2026

Excellent service.

My fixed rate bond has matured. The option that I have chosen was discussed with all the benefits/ drawbacks in a good professional manner that was easy to understand and in a helpful way. All my questions were answered. Reviewed on: 18th June 2026

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