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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 2,247 reviews, last reviewed 3rd Nov 2026
2% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The speed of setting up this account was amazing and... The speed of setting up this account was amazing and staff were very polite and helpful Reviewed on: 3rd November 2026
Helen S's avatar
Helen S

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2247)

The speed of setting up this account was amazing and...

5
The speed of setting up this account was amazing and staff were very polite and helpful Reviewed on: 3rd November 2026

Good Customer service

5
Clear dealt with efficiently wasn't hurried. Asked if any more help was required. Reviewed on: 3rd November 2026

Highly efficient and friendly staff.

5
Highly efficient and friendly staff. Easy to open account. Reviewed on: 3rd November 2026

Lovely staff and have information we needed

5
Lovely staff and have information we needed Reviewed on: 3rd November 2026

Instant friendly customer service

5
I telephoned with a query - was answered within a few minutes by a human being who answered my question and subsequently met me a few days later in the branch to carry out my transaction. Reviewed on: 31st October 2026

Diversify your money away from online risks

5
The personal service of a human being delivered by Sydney was outstanding and there with ensured that I will be in contact soon. The customer service skills that this building society supports has been far superior to some of the banks Ive dealt with an left previously. Reviewed on: 30th October 2026

Ollie was lovely.

5
Ollie was lovely. Great customer service Reviewed on: 30th October 2026

Good experience

5
Ollie was lovely. Very efficient and helpful Reviewed on: 30th October 2026

Very professional customer service.

5
Very professional customer service. Reviewed on: 30th October 2026

Good, but could be better

5
Friendly staff and easy to open a new account. However with today's tech you should be able to do it on line. Other Societies and banks have achieved this. Unfortunately, the Hinckley and Rugby are a bit behind Reviewed on: 29th October 2026

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