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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2253 reviews)

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4.85

Based on 2,253 reviews, last reviewed 12th Nov 2026

7% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Deborah was very helpful and polite and quickly sort... Deborah was very helpful and polite and quickly sorted out the problem. Reviewed on: 12th November 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2253)

Deborah was very helpful and polite and quickly sort...

Deborah was very helpful and polite and quickly sorted out the problem. Reviewed on: 12th November 2026

Polite easy to understand

Polite easy to understand and answered my questions accurately Reviewed on: 12th November 2026

Reply from Hinckley & Rugby Building Society Hi Jane, Thank you for your feedback. We're delighted to hear that our team was polite, easy to understand and able to answer your questions accurately. Providing clear and helpful service is important to us, and we appreciate you taking the time to share your experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel. Response date: 12th November 2026

Ern and sue

Linda was very helpful and knowledgeable and it was a pleasure to do business with her Reviewed on: 9th November 2026

Reply from Hinckley & Rugby Building Society Hi Tom, Thank you for taking the time to leave your feedback. We're delighted to hear that Linda was so helpful and knowledgeable, and that she made your experience such a positive one. We'll be sure to pass on your kind comments to her. Thank you for choosing to do business with us. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Very good staff.

Very good staff. Very polite and very helpful. Would recommend to friends and family. Reviewed on: 8th November 2026

Reply from Hinckley & Rugby Building Society Hi Deb, Thank you for taking the time to leave your feedback. We're delighted to hear that you found our team polite, helpful and supportive. It means a lot to know that you would recommend us to your friends and family, and we truly appreciate your kind comments. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Choosing a savings plan

I wanted a company that was local and I did well to find Hinckley & Rugby Building Society. They are friendly, caring, polite and knowledgeable and they made me feel at ease with no pressure. Reviewed on: 6th November 2026

Reply from Hinckley & Rugby Building Society Hi Mark, Thank you for taking the time to share your feedback. We're delighted that you chose Hinckley & Rugby Building Society and that our team made you feel at ease throughout your experience. It's wonderful to hear that you found our colleagues friendly, caring, polite and knowledgeable, and that you felt supported without any pressure. We really appreciate your kind comments. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Very helpful to support and good product knowledge

Very helpful to support and good product knowledge Reviewed on: 6th November 2026

Reply from Hinckley & Rugby Building Society Hi Andrew, Thank you for taking the time to leave your feedback. We're delighted to hear that you found our team helpful and knowledgeable. Providing the right support and guidance for our members is important to us, so it's great to know you had a positive experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

The speed of setting up this account was amazing and...

The speed of setting up this account was amazing and staff were very polite and helpful Reviewed on: 3rd November 2026

Reply from Hinckley & Rugby Building Society Hi Helen, Thank you for taking the time to leave your feedback. We're delighted to hear that you were impressed by how quickly your account was set up and that our team were polite and helpful throughout the process. Providing efficient service alongside a warm welcome is something we strive for, so it's wonderful to know this was reflected in your experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Good Customer service

Clear dealt with efficiently wasn't hurried. Asked if any more help was required. Reviewed on: 3rd November 2026

Reply from Hinckley & Rugby Building Society Hi Linda, Thank you for taking the time to share your feedback. We're pleased to hear that everything was explained clearly and dealt with efficiently, without you feeling rushed. It's great to know our team took the time to ensure all your questions were answered and checked if you needed any further assistance. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Highly efficient and friendly staff.

Highly efficient and friendly staff. Easy to open account. Reviewed on: 3rd November 2026

Reply from Hinckley & Rugby Building Society Hi Richard, Thank you for taking the time to leave your feedback. We're delighted to hear that you found our team to be highly efficient and friendly, and that opening your account was quick and easy. Providing a straightforward and welcoming experience is important to us, so it's great to know we delivered on that for you. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Lovely staff and have information we needed

Lovely staff and have information we needed Reviewed on: 3rd November 2026

Reply from Hinckley & Rugby Building Society Hi Geraldine, Thank you for taking the time to leave your feedback. We're delighted to hear that you found our staff lovely and that they were able to provide the information you needed. We pride ourselves on delivering personal, helpful service, and it's great to know this was reflected in your experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

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