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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1540 reviews)

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4.84

Based on 1,540 reviews, last reviewed 29th Nov 2025

479% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Excellent customer service Wonderful customer service at the castle street branch, pleased with everything when I go into the branch and they are very welcoming, very friendly a... Read more Reviewed on: 29th November 2025

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1540)

Excellent customer service

Wonderful customer service at the castle street branch, pleased with everything when I go into the branch and they are very welcoming, very friendly and are very professional! Well done Jamie and the team Reviewed on: 29th November 2025

Very welcoming nice friendly staff everything explai...

Very welcoming nice friendly staff everything explained in detail as to the product I was looking to invest in Reviewed on: 29th November 2025

Excellent customer service from Linda

Excellent customer service from Linda Reviewed on: 29th November 2025

Very helpful

The south wigston branch were very helpful and got the account all ser up Reviewed on: 28th November 2025

Good product and excellent service.

Good product and excellent service. Reviewed on: 27th November 2025

I recently visited the building society to ask about...

I recently visited the building society to ask about savings options and other investment opportunities, and I was extremely impressed with the level of service I received. JO was friendly, patient, and genuinely interested in helping me understand the best choices for my financial goals. They explained everything clearly, without any pressure, and took the time to answer all of my questions in detail. It’s rare to find this kind of personal attention and care, and it made the whole experience feel comfortable and reassuring. I left feeling confident about my options and truly valued as a customer. I highly recommend this building society to anyone looking for trustworthy advice, excellent service, and a team that puts customers first. Reviewed on: 27th November 2025

Great Service

Thanks to Linda at South Wigston for her helpfulness and knowledge when dealing with our needs. Reviewed on: 25th November 2025

First class service from Neil and the team!

I went into the branch to sort out some matters and was looked after by Neil, one of the team behind the counter. He, along with the others present that day, could not have been more helpful. They were very understanding of what I wanted to do and explained everything in very clear detail. I could not have wished for service any better. It is so reassuring to know that there is such wonderful customer service to be found these days. Thank you Neil and all of the team. I will look forward to my next visit. Reviewed on: 25th November 2025

Excellent, very efficient and friendly.

Excellent, very efficient and friendly. I have used many products from Hinckley and Rugby over the years, as I find them most reliable. Neil was, as always, very pleasant, took time to explain the products I was interested in, answered all my questions thoroughly and with great patience. Reviewed on: 22nd November 2025

The best..

First class attention and best advice pleasantly offered Reviewed on: 21st November 2025

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