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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1700 reviews)

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4.86

Based on 1,700 reviews, last reviewed 10th Apr 2026

64% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Great customer service local branches. Great customer service local branches. Easy access. Easy to speak to a real person. Reviewed on: 10th April 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1700)

Great customer service local branches.

Great customer service local branches. Easy access. Easy to speak to a real person. Reviewed on: 10th April 2026

it is nice to be able to deal with real people inste...

it is nice to be able to deal with real people instead of a computer Reviewed on: 9th April 2026

Great service

Neil Prestidge was vey helpful, providing me with all the information that I required to open the correct type of account for my mother with the added complication of using a power of attorney. Reviewed on: 9th April 2026

achieved what we requested

achieved what we requested. received courteous and correct assistance Reviewed on: 9th April 2026

Time well spent.

Informed advice clearly and pleasantly delivered by both the manager Neil and trainee Oli. Reviewed on: 9th April 2026

Excellent service today.

Excellent service today. Very helpful lady on the telephone. Reviewed on: 9th April 2026

Resolving an ISA problem

When I changed mu Cash ISA from 12O day to 18O day an error was made on the form. The staff, namely Neil and Simon quickly rectified this and transferred the interest from the passbook to my current account. I can only praise therm on how they overcame the problem, very professional. Reviewed on: 8th April 2026

Great customer service

Always quick to answer the phone and all questions are answered in a friendly and competent manner. Great people to deal with. Reviewed on: 8th April 2026

Excellent customer service

Phone was promptly answered and Jennifer knew exactly what i was asking for Reviewed on: 7th April 2026

A1 service

Friendly service and staff eager to help Reviewed on: 7th April 2026

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