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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 1,998 reviews, last reviewed 23rd Apr 2026
526% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Very friendly, proffessional & focussed staff. Very friendly & focussed staff. So helpful and sorted everything effeciently, with good explanation. Reviewed on: 23rd April 2026
Andy Smith's avatar
Andy Smith

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1998)

Very friendly, proffessional & focussed staff.

4
Very friendly & focussed staff. So helpful and sorted everything effeciently, with good explanation. Reviewed on: 23rd April 2026
Andy Smith's avatar
Andy Smith

Excellent service, especially over the phone.

5
Excellent service, especially over the phone. My issue was sorted quickly, efficiently and Emma was very friendly and easy to deal with Reviewed on: 23rd April 2026
Ruth 's avatar
Ruth

Patient and Courteous

5
Had problems creating an Online Account, primarily due to confusing information on password formatting on the website. Jennifer Williams was extremely helpful and patiently guided me through through the process to a successful conclusion. Thank you. Reviewed on: 23rd April 2026
Edmund's avatar
Edmund

So nice to speak real, friendly and helpful people

5
I like to talk to real people and the staff I spoke to at H&R were great Reviewed on: 21st April 2026
Jonathan I's avatar
Jonathan I
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

The adviser I spoke to was very pleasant and informa...

5
The adviser I spoke to was very pleasant and informative about my query. Reviewed on: 21st April 2026
Baldes Aujla's avatar
Baldes Aujla
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Friendly, polite and efficient service.

5
Friendly, polite and efficient service. Reviewed on: 21st April 2026
John S's avatar
John S
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

My local Hinckley & Rugby (SOUTH WIGSTON Leicestershire

5
My local Hinckley & Rugby (SOUTH WIGSTON Leicestershire) is the most supportive, polite, helpful and advisory building society I have ever used. Just one example of their help was, when I had issues with the DWP who had made an error in my payments. They were so supportive and helped me get over that stress of that so well. They have also given me some very handy tips on savings, ISA's and many other things they offer. Would highly recommend. Reviewed on: 21st April 2026
Mrs S's avatar
Mrs S
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

I lost my passbook and all details of my account so...

5
I lost my passbook and all details of my account so I called customer services and spoke to Jennifer. She was very polite and helpful and guided me through the process, gave me all the information I needed and explained about the online platform and how to register. Reviewed on: 21st April 2026
Mark B's avatar
Mark B
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Pleasant support experience

5
Helpful and friendly. Dealt with my issue promptly in a professional yet friendly manner. Reviewed on: 21st April 2026
Amir A's avatar
Amir A
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very good customer service.

5
Very good customer service, can actually speak to a person which means a lot. Reviewed on: 21st April 2026
Mark Fretter's avatar
Mark Fretter
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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