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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2094 reviews)

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4.83

Based on 2,093 reviews, last reviewed 9th Jul 2026

182% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Great customer service Thank you for taking time to help me with my account. Very kind and knowledgeable Reviewed on: 9th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2094)

Good old fashioned customer service..

Good old fashioned customer service from a forward thinking organisation. Unfortunately, it’s getting less and less these days. Reviewed on: 9th July 2026

Great customer service

Thank you for taking time to help me with my account. Very kind and knowledgeable Reviewed on: 9th July 2026

Efficient and friendly query handling

Efficient and friendly service from Alice. Reviewed on: 9th July 2026

Alice was extremely helpful

Alice was extremely helpful and nothing to too much trouble. Reviewed on: 9th July 2026

Good air con on a very hot day, remembered by staff.

Good air con on a very hot day, remembered by staff. Reviewed on: 8th July 2026

Personal customer service is excellent.

Personal customer service is excellent. Staff go above and beyond to help . Reviewed on: 7th July 2026

Excellent staff who are friendly, polite, knowledgea...

Excellent staff who are friendly, polite, knowledgeable and professional. Neil was extremely helpful as always. We have saved with Hinkley and Rugby for almost 40 years and have always been extremely happy with the service provided. Your Rugby staff should be highly commended and made your flag ship on how to run a successful branch. Reviewed on: 7th July 2026

Spent some time interacting with Neal at the Rugby B...

Spent some time interacting with Neal at the Rugby Branch today and he was cheerful and welcoming.i asked a couple of questions and and I was grateful for his knowledge. Reviewed on: 4th July 2026

Helpful, courteous and professional.

The staff are always courteous and helpful, whilst providing valuable advice. Reviewed on: 4th July 2026

Had a phone call as the interest rate on the product...

Had a phone call as the interest rate on the product had increased since sending off the paperwork. As I do not use the account often I had to go through additional security which is reassuring. Reviewed on: 3rd July 2026

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