Write a review

Go to business site

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2026 reviews)

View other Hinckley & Rugby Building Society products

4.83

Based on 2,026 reviews, last reviewed 28th May 2026

399% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Friendly and helpful. Friendly and helpful. Very efficient Reviewed on: 28th May 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Hinckley & Rugby Building Society Savings reviews (2026)

Friendly and helpful.

Friendly and helpful. Very efficient Reviewed on: 28th May 2026

Good customer experience.

Good customer experience. Alice was extremely helpful & polite. Reviewed on: 28th May 2026

Efficient professional service

Efficient professional service from Alice meant I was able to sort out a couple of matters quickly over the phone. Reviewed on: 28th May 2026

Friendly staff well informed about the product I was...

Friendly staff well informed about the product I was interested in. Reviewed on: 27th May 2026

Reply from Hinckley & Rugby Building Society Hi Barbara, Thank you for taking the time to leave us such positive feedback. We’re so pleased to hear that our staff were friendly and able to provide you with clear and helpful information about the product you were interested in. Providing knowledgeable service and supporting our members with confidence is something we take great pride in, so your comments are very much appreciated. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 27th May 2026

Friendly staff who will always go the extra mile

Friendly helpful staff who always go the extra mile and actually know me and ask about family etc. Don’t see that often any more and that’s why I wouldn’t switch. Reviewed on: 22nd May 2026

Reply from Hinckley & Rugby Building Society Hi Kathy, Thank you so much for your lovely feedback. We’re delighted to hear that our team’s friendly and personal approach makes such a difference to your experience with us. Building strong relationships with our members is really important to us, so it’s wonderful to know you feel valued and recognised whenever you visit. We truly appreciate your loyalty and your kind comments about our staff going the extra mile. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 27th May 2026

Opening a new savings account

I went down yesterday to open a savings account and was met by Kasey Johnson a advisor that works there she was very helpful and very professional offering me all the options available made things very simple and easy for me 5 stars for her a credit for the company. Reviewed on: 21st May 2026

Reply from Hinckley & Rugby Building Society Hi Roy, Thank you for your fantastic feedback! We’re delighted to hear that Kasey at our branch provided such helpful and professional guidance when opening your savings account. It’s wonderful that she made the process simple and easy for you—5 stars indeed! We’ll be sure to pass on your kind words to her. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

Excellent service

Helpful . Friendly advice from Neil at the Rugby branch Reviewed on: 21st May 2026

Reply from Hinckley & Rugby Building Society Good afternoon, Thank you for your feedback! We’re delighted to hear that Neil at our Rugby branch provided helpful and friendly advice. It’s great to know our team made your experience a positive one. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

Friendly, patient and professional.

Friendly, patient and professional guidance given by Neil at Rugby’s branch of Hinckley & Rugby Building Society today when I opened my first Cash ISA account with them, taking time to explain my options in simple terms. The whole process gave me peace of mind, my questions were all answered clearly and I left feeling satisfied my money is in a safe place. Reviewed on: 20th May 2026

Reply from Hinckley & Rugby Building Society Hi Janice, Thank you for your wonderful feedback! We’re thrilled to hear that Neil at our Rugby branch provided such friendly, patient, and professional guidance when opening your first Cash ISA. It’s fantastic that the process gave you peace of mind and that all your questions were answered clearly. Knowing our members feel confident and supported is exactly what we aim for. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

First class service, as always.

First class service, as always.. Very helpful and useful advice Reviewed on: 20th May 2026

Reply from Hinckley & Rugby Building Society Hi Irene, Thank you for your kind feedback! We’re delighted to hear that you continue to receive first-class service and that our team’s advice has been helpful and useful. It’s always great to know our members feel well supported. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

Query dealt with promptly and efficiently.

Query dealt with promptly and efficiently. Jennifer? very personable and helpful exactly what you want when ringing a help desk. Reviewed on: 20th May 2026

Reply from Hinckley & Rugby Building Society Hi Carole, Thank you for your feedback! We’re delighted to hear that Jennifer was able to assist you promptly and efficiently, providing the personable and helpful service you’d hope for when contacting our help desk. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Thamesbank Credit Union 4.60 from 26 reviews
Savings
from Wave Community Bank 4.77 from 292 reviews
Regular Saver Account
from first direct 4.75 from 148 reviews

Want to see more from Hinckley & Rugby Building Society?

Mortgages
from Hinckley & Rugby Building Society 4.72 from 451 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub