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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1599 reviews)

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4.85

Based on 1,599 reviews, last reviewed 8th Feb 2026

9% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Staff were very helpful and spent time guiding us th... Staff were very helpful and spent time guiding us through our transaction. Reviewed on: 8th February 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1599)

Staff were very helpful and spent time guiding us th...

Staff were very helpful and spent time guiding us through our transaction. Reviewed on: 8th February 2026

Called up to enquire about the accounts on offer at...

Called up to enquire about the accounts on offer at Hinckley and rugby. Emma was very friendly and helpful to me . And answered all my questions. Reviewed on: 7th February 2026

Simple and Safe Savings

I wanted to close an account and move the balance to another account. I did this simply by using a mixture of online and personal telephone calls. Rita and her staff at Wigston were extremely helpful as well as being down to earth and pleasant. Great care was taken to assure the safety and security of my account. Thank you all concerned. Reviewed on: 6th February 2026

Keep it Local !!!

the application was pre- printed &filled in and speeded up the opening account process at the South Wigston branch which was dealt with by Linda Reviewed on: 6th February 2026

Excellent friendly service

Rang customer service to set up a nominated bank account for my savings. Jennifer was polite, friendly and thorough with my request. All set up in timely fashion, very helpful thank you Reviewed on: 6th February 2026

Always a pleasure to visit our local building society.

Always a pleasure to visit our local building society. The staff are always very welcoming and helpful. Reviewed on: 5th February 2026

Excellent personal service

Very friendly staff. Everything explained in detail. Advice given about the app and how to register excellent. I always receive an especially personal service. Reviewed on: 5th February 2026

I would recommend the Rugby Branch to anybody.

Very simple to make an appointment which was very prompt. Very good advice given and every question we had was answered. We were made very welcome by extremely pleasant staff. The personal touch and to be able to speak directly to a person makes all the difference. Reviewed on: 5th February 2026

Very helpful and informative staff

Very helpful and informative staff Reviewed on: 5th February 2026

Very good customer service

Alice was very helpful and efficient Reviewed on: 5th February 2026

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