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29th September 2020
Trouble free opening up account with power of attorney
Very helpful staff who made my father and I very comfortable
Your Savings Reviews (135)
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29th September 2020
Account Opening
I was given excellent advice, excellent service and the seamless opening of an account. Very efficient, very professional
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21st September 2020
First rate
All round excellent service. Telephone contact very good and would not hesitate to reccomend.
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17th September 2020
excellent service, as always
All experience by post. Advised that bond is maturing, everything done promptly.
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12th September 2020
Locally Advantageous
Offered the right type of saving accounts for grandchildren, with preferential rates of interest, and with friendly, helpful service to make the processing straightforward.
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7th September 2020
Do not have online banking in 2020 - unbelievable
Poor service - will not accept your ID electronically including bank statements, passport and/or driving licence - how is this possible - I now have to send these as hard copies in the post with a danger of losing them - can you not move in to the...
Read morePoor service - will not accept your ID electronically including bank statements, passport and/or driving licence - how is this possible - I now have to send these as hard copies in the post with a danger of losing them - can you not move in to the 21st century - This is a waste of my time and yours unbelievable
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4th September 2020
Nice but old fashioned
Wanted to change my 120 day notice account to instant access Took along time and was admin heavy Done the same thing with national Building society took 10 mins in branch Having said that the staff were very pleasant
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1st September 2020
Exceptional customer care
All my dealings with the staff at Nuneaton have been first class. They are without exception friendly, very efficient and caring particularly Carol who always goes the extra mile to help you. Many thanks. Top BS in my view.
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28th August 2020
Excellent service
Good old fashioned service. Very efficient and treated with utmost respect
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18th August 2020
New savings account
Telephone customer service was excellent and follow up service. Assistants are very friendly and go the extra mile to assist their customers.
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14th August 2020
Good Old-fashioned Bank Account..!
Such a relief to find a savings a/c that l can conduct by post or telephone - also to have real people phone me up to keep me up to date with its progress .. they were most friendly & helpful as well. Back to the good old days - excellent..
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14th August 2020
Savings bond reinvestment
Process was paper driven when I would have expected an online option. Very disappointing was the method of payment for the final interest on my maturing bond. My choice was a cheque or a £25 charge for a bank transfer.
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6th August 2020
Helpfull
Very helpfull and product knowledge very good - opening hours not very good as had to take time off work as no Saturday times.
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3rd August 2020
Very prompt helpful service
After a quick phone call we visited the branch the same day and completed paperwork. The completed pass books arrived by post the next morning
Get Product
31st July 2020
Effortless set up
Everything went smoothly and very efficiently in opening my savings account.
Get Product
30th July 2020
Excellent experience
Was very helpful, explained everything to me, made to feel comfortable
Get Product
28th July 2020
Good to get very prompt service including acceptance e-mail. Very reassuring.
Excellent and prompt service and during Lockdown.
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