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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2231 reviews)

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4.85

Based on 2,228 reviews, last reviewed 22nd Oct 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Neil was excellent Neil give us all the details abou... Neil was excellent Neil give us all the details about the saving account I opened very clearly and slowly Reviewed on: 22nd October 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2232)

Very quick response by staff.

Very quick response by staff. I send the form one day and the next day had a phone call from H&R to say my account was open and they gave me details to pay in the first £250. Reviewed on: 23rd October 2026

Great service on the phone, no waiting time

Great service on the phone, no waiting time Reviewed on: 23rd October 2026

Jeanette looked after me very well, explaining the h...

Jeanette looked after me very well, explaining the haves and have have nots, and the dos and dont's, very clearly, and carefully. She was even very patient with me when I decided to put a larger deposit on my account than I had first intended.Well done, Jeanette, great service! Reviewed on: 23rd October 2026

Good telephone help

Alice answered all my questions and allowed me to proceed with registration Reviewed on: 23rd October 2026

Neil was excellent Neil give us all the details abou...

Neil was excellent Neil give us all the details about the saving account I opened very clearly and slowly Reviewed on: 22nd October 2026

Perfect reprentative.

Neil was your representative who dealt with myself and my wife. He explained all the terms and conditions of the account we were looking at, went through all the application form in detail and made sure that we understood correctly all the points about the product. Reviewed on: 22nd October 2026

A pleasure to do business - as always!

As ever, the staff were very friendly and knowledgeable about the products on offer. It’s always a delight to do business at the Hinckley and Rugby. Reviewed on: 22nd October 2026

Able Alice

Alice was well trained, knowledgeable - listening & understanding my requirements. Unflustered & very patient. Reviewed on: 22nd October 2026

Excellent customer service

The staff went out of their way to be as helpful as possible. Reviewed on: 21st October 2026

Reply from Hinckley & Rugby Building Society Hi Mrs Bassett, Thank you for taking the time to leave your feedback. We're delighted to hear that our team went out of their way to be as helpful as possible. Providing friendly, supportive service and ensuring our members feel valued is at the heart of what we do, so it's wonderful to know that this was reflected in your experience. Thank you for being a valued member of Hinckley & Rugby Building Society. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd October 2026

HRBS Allan m morris

Most helpful calm easy explained in detail and understanding Reviewed on: 20th October 2026

Reply from Hinckley & Rugby Building Society Hi Allan, Thank you for taking the time to leave your feedback. We're delighted to hear that you found our colleague to be helpful, calm and understanding. Providing clear explanations and taking the time to support our members is something we pride ourselves on, so it's wonderful to know that your experience reflected this. Thank you for being a valued member of Hinckley & Rugby Building Society. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd October 2026

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