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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2217 reviews)

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4.84

Based on 2,215 reviews, last reviewed 16th Oct 2026

12% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Good customer service. I'd like to thank Alice for her tme and patience when she helped me with my online banking which I couldn't sort myself. She was informative and knowl... Read more Reviewed on: 16th October 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2217)

Chloe is a real asset to H&R

Chloe was very helpful in going through the savings options available as our bond was about to mature. She took the time to listen to our requirements and laid out possible products that would meet them. Even though we didn't have an appointment, at no time did we feel rushed into making a decision. Reviewed on: 17th October 2026

Great support with online banking registration

I needed to contact Hinckley & Rugby after locking myself out of the registration process for online banking. Deborah was friendly, very helpful and, by the end of the call, I was able to retrace my steps and use the data I needed to proceed. My online account was soon up and running. Reviewed on: 17th October 2026

Good customer service.

I'd like to thank Alice for her tme and patience when she helped me with my online banking which I couldn't sort myself. She was informative and knowledgeable. I wish more people were as eager to assist like she was. Reviewed on: 16th October 2026

Savings account

The gentleman who dealt with my query was very helpful and knowledgeable. Reviewed on: 15th October 2026

Log in issue.

Alice was lovely, although the issue was not resolved due to a problem on your system, Alice is going to call me tomorrow to resume. Reviewed on: 15th October 2026

Interest rate when up from that originally quoted

I needed to upgrade a savings policy that had matured. When I went in to the branch, the rates I’d had quoted had gone up even more. I then decided to invest for a longer period of time than I had originally planned. Reviewed on: 13th October 2026

Excellent experience today when I telephoned the Sou...

Excellent experience today when I telephoned the South Wigston branch to arrange a withdrawal from my 120 day notice account. Gemma was extremely helpful and kind. Reviewed on: 10th October 2026

Exceptional Customer Service and Savings Rate.

Contacted Hinckley and Rugby regarding an ISA via the online Portal. I received a call the next day, great service, I tried others who failed to reply. Exceptional customer service and fast replies, I could not off asked for more. Reviewed on: 9th October 2026

Jenny was very patient with me and was able to help...

Jenny was very patient with me and was able to help me complete everything I wanted to do today Reviewed on: 9th October 2026

Very good

We have been saving with you for a long time Jeanette is very good at explaining savings options Reviewed on: 8th October 2026

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