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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 2,057 reviews, last reviewed 10th Jun 2026
474% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Deborah in customer services was excellent , friendl... Deborah in customer services was excellent , friendly and very effective . Phoned me back within 60mins with answers to all my queries. I cannot prais... Read more Reviewed on: 10th June 2026
Ian P's avatar
Ian P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2057)

Deborah in customer services was excellent , friendl...

5
Deborah in customer services was excellent , friendly and very effective . Phoned me back within 60mins with answers to all my queries. I cannot praise her enough Reviewed on: 10th June 2026

Great customer service - well handled and efficient

5
Great customer service - well handled and efficient Reviewed on: 10th June 2026

Excellent customer service from Neil.

5
Excellent customer service from Neil. Took time to explain products, answered all questions with clear information. He was exceptionally pleasant, knowledgeable, very respectful and patient. He is a great asset and credit to the Hinckley and Rugby team in the Rugby branch. Reviewed on: 10th June 2026

Always great service in branch.

5
Always great service in branch. Friendly, knowledgeable people who go the extra mile to help you Reviewed on: 10th June 2026

84 year old & staff couldn’t be more helpful, daught...

5
84 year old & staff couldn’t be more helpful, daughter handles everything POA I think staff are wonderful Reviewed on: 10th June 2026

A pleasure to be a member

5
The friendlyness and helpfulness of the staff at Broughton Astley can't be beaten. Well done. Reviewed on: 10th June 2026

Jennifer Williams was very patient and kind.

5
Jennifer Williams was very patient and kind. Reviewed on: 10th June 2026

Always helpful been going there for years

5
Always helpful been going there for years Reviewed on: 9th June 2026

Visiting the Hinckley & Rugby Building Society in Br...

5
Visiting the Hinckley & Rugby Building Society in Broughton Astley is always a very positive experience - & today (9.6.26) was no exception. The two ladies providing customer service were - & always are - extremely courteous, friendly and efficient - they are a credit to your organisation. Reviewed on: 9th June 2026

Efficient and friendly service during my visit today

4
Efficient and friendly service during my visit today Reviewed on: 9th June 2026

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