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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 2,050 reviews, last reviewed 9th Jun 2026
473% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always helpful been going there for years Always helpful been going there for years Reviewed on: 9th June 2026
Janet w's avatar
Janet w

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2050)

Always helpful been going there for years

5
Always helpful been going there for years Reviewed on: 9th June 2026

Visiting the Hinckley & Rugby Building Society in Br...

5
Visiting the Hinckley & Rugby Building Society in Broughton Astley is always a very positive experience - & today (9.6.26) was no exception. The two ladies providing customer service were - & always are - extremely courteous, friendly and efficient - they are a credit to your organisation. Reviewed on: 9th June 2026

Efficient and friendly service during my visit today

4
Efficient and friendly service during my visit today Reviewed on: 9th June 2026

The lady was extremely helpful and very pleasant

5
The lady was extremely helpful and very pleasant Reviewed on: 9th June 2026

Alice was very helpful and polite and gave as much i...

5
Alice was very helpful and polite and gave as much information as she could on a Saturday Reviewed on: 9th June 2026

Superb Customer Service

5
Kasey was vey clear, very helpful. It was also reassuring to know there’s no intention to close the branch. Kasey gave me the paperwork re. various savings accounts & an application form. She understood my particular situation & was really patient as I related details. Reviewed on: 9th June 2026

Staff at broughton astley are brilliant

4
Staff at broughton astley are brilliant Reviewed on: 8th June 2026

The staff are always polite and friendly, they are a...

5
The staff are always polite and friendly, they are all very good and a pleasure to be served by them, Kasey is so lovely Reviewed on: 8th June 2026

Customer service team most helpful and cheerful

5
Customer service team are most helpful and cheerful Reviewed on: 8th June 2026

Great service at Rugby branch

5
Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort out accounts with that visit face to face with Neil and found his manner both very approachable and professional. Unlike my other bank nearby who told me I had to do everything online. I felt that staff had time to give me a thorough explanation about what services could be offered and it was a pleasure to treated so respectfully Reviewed on: 6th June 2026

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