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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1975 reviews)

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4.86

Based on 1,975 reviews, last reviewed 18th Apr 2026

419% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Always there, always helpful. I used to have a mortgage with Hinckley and Rugby Building Society and always had a great experience. I now have a 180 Day Notice Savings account wit... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1975)

Always there, always helpful.

I used to have a mortgage with Hinckley and Rugby Building Society and always had a great experience. I now have a 180 Day Notice Savings account with them, which offers very competitive rates with the drawback that, of course, I have to plan ahead and decide beforehand whether I may need a withdrawal. The staff in my local branch (yes, they still have a local branch) are always helpful and informative and note possible planned withdrawal dates in my physical account savings book. I feel I could always ask their advice about savings plans, which are best for me and they will always give an unbiased opinion. Always there, always helpful. Reviewed on: 18th April 2026

Great customer service from Emma

Great customer service from Emma regarding questions about current ISA rates Reviewed on: 18th April 2026

Like Tina Turner-Simply The Best

I have used Hinckley and Rugby building society in Nuneaton since i opened my first ever account there.Always lovely,efficient service,always offer a friendly smile and conversation.Always feel my account is much safer than in other places.Always quick to sort any issues out.And Diane is definitely the cheeky employee,who always makes me welcome and smile. Reviewed on: 18th April 2026

overall satisfactory

overall satisfactory, may be could offer more help on-line. Reviewed on: 18th April 2026

Opening hours

Being closed in the afternoon is not great Reviewed on: 18th April 2026

Very friendly in branch , easy to use

Very friendly in branch , easy to use Reviewed on: 18th April 2026

The staff in the branch are polite and helpful

The staff in the branch are polite and helpful Reviewed on: 17th April 2026

Always helpful when things are tough

Always helpful when things are tough Reviewed on: 17th April 2026

Great to online access

H&R have always been good, but now I have online access, the service is even better Reviewed on: 17th April 2026

Excellent branch staff

The staff in branch were excellent and gave me a product which was exactly what I wanted. All the staff that I have dealt with be it Mandy, Linda, Gemma, Rita, Ammy, Natalie, they are brilliant. Reviewed on: 17th April 2026

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