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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2144 reviews)

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4.84

Based on 2,142 reviews, last reviewed 20th Aug 2026

69% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Very quick response to a slightly complicated request. Very quick response to a slightly complicated request. The only negative point is that the product is transactable only by post and the building soci... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2144)

Easy to open account lovely friendly team in branch

Easy to open account lovely friendly team in branch Reviewed on: 21st August 2026

Building Societty experience on a Thursday afternoon

I was served by Neil, who was professional and friendly. He answered my questions fully. He did point out that I could get a better rate of interest with Hinckley & Rugby than my current building society. Reviewed on: 21st August 2026

Very quick response to a slightly complicated request.

Very quick response to a slightly complicated request. The only negative point is that the product is transactable only by post and the building society doesn't have a FREEPOST address or provide reply-paid envelopes, so transacting is costly. Reviewed on: 20th August 2026

Answered my questions in an understandable, friendly...

Answered my questions in an understandable, friendly manner. Also tried to upsell a product. Reviewed on: 19th August 2026

very helpful and quick to find a solution to my prob...

very helpful and quick to find a solution to my problem. A pleasure to deal with Reviewed on: 18th August 2026

online banking

Jennifer Williams was very efficient excellent and answered all my questions promptly. Reviewed on: 18th August 2026

ISA transfer assistance

Lauren H , identified an issue with our ISA transfer , made contact and made communication easy. All looks like it’s back on track. Reviewed on: 17th August 2026

Lutterworth branch.

Easy to contact and set up appointment. Lutterworth branch very helpful when setting up our new ISAs. Reviewed on: 17th August 2026

used local branch very helpful and friendly

used local branch very helpful and friendly Reviewed on: 14th August 2026

Personal service was excellent and exactly what I ha...

Personal service was excellent and exactly what I have always expected from the Society Reviewed on: 13th August 2026

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