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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.829137296411483254 (2075 reviews)

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4.83

Based on 2,072 reviews, last reviewed 19th Jun 2026

256% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Hinckley Branch I was dealt with by Casey(?) at the Hinckley Branch who was both extremely helpful and efficient. Sorry if I misheard her name. Reviewed on: 19th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2075)

Fixed term ISA .

Fixed term ISA . Competitive deals. Maturity assistance. Reviewed on: 22nd June 2026

Money Transfer

I spoke with Jennifer Williams to arrange to transfer some money. Jennifer was helpful, polite and informative, making the whole process easy. Any questions about the process were answered clearly, with all information provided on what to expect for the transfer. Reviewed on: 22nd June 2026

Excellent Personal Service

Jennifer was very polite and efficient. She understood my query and helped me resolve it quickly and then talked me through how to download the app to avoid the issue happening again. Great service. Thank you. Reviewed on: 22nd June 2026

Hinckley Branch

I was dealt with by Casey(?) at the Hinckley Branch who was both extremely helpful and efficient. Sorry if I misheard her name. Reviewed on: 19th June 2026

ISA enquiry in branch.

Called into the Rugby branch today. Spoke to Neil about starting a new ISA. very helpful & informative. Reviewed on: 18th June 2026

Excellent service.

My fixed rate bond has matured. The option that I have chosen was discussed with all the benefits/ drawbacks in a good professional manner that was easy to understand and in a helpful way. All my questions were answered. Reviewed on: 18th June 2026

Excellent Staff Communications

Very helpful staff when I was completing the initial application and first payment. They went above and beyond to make sure everything went smoothly. Reviewed on: 18th June 2026

Great service received in Rugby branch today.

Great service received in Rugby branch today. Neil understood my requirements and supported me through the process making it feel authentic and personal. Reviewed on: 17th June 2026

Telephone help from Alice about our charity account...

Telephone help from Alice about our charity account and difficulties logging on for an interest statement that she sorted out for us. Reviewed on: 17th June 2026

Telephone support from Jennifer Williams was ideal;...

Telephone support from Jennifer Williams was ideal; calm and supportive, she helped me achieve the desired end result. Reviewed on: 17th June 2026

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