Write a review

Go to business site

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1559 reviews)

View other Hinckley & Rugby Building Society products

4.84

Based on 1,559 reviews, last reviewed 29th Dec 2025

128% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Had a problem with returning cheque error on payee. Had a problem with returning cheque error on payee. Reviewed on: 29th December 2025

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

Verified source

Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Hinckley & Rugby Building Society Savings reviews (1559)

Very efficient and friendly.

Very efficient and friendly. Everything was sorted out and the account was open in minutes. Reviewed on: 4th November 2025

Reply from Hinckley & Rugby Building Society Hi Clive, I am so pleased that you were happy with our services and how quickly your account was opened. Thank you for taking the time to give us your feedback. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 6th November 2025

Thanks - Coalville branch of Hinckley and Rugby

The experience i had at the Coalville branch of Hinckley and Rugby building society was exactly what i was hoping for, Lucy the advisor talked me through the product i wanted clearly and smoothly, the most important thing for me was that i could do it face to face in branch which investors are valuing more and more. I will be visiting Lucy again in April 2026 to open my new ISA, Thanks Hinckley and Rugby building society for staying on the highstreet. Reviewed on: 24th October 2025

Reply from Hinckley & Rugby Building Society Thank you so much for your kind words Tom! We’re absolutely delighted to hear that your experience at our Coalville branch was just what you were hoping for. It’s wonderful to know how valued our face-to-face service is, and we remain fully committed to maintaining a strong presence on the high street to support our members. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel We look forward to welcoming you back in April 2026 to open your new ISA. Thank you again for saving with us! Response date: 30th October 2025

Staff are very friendly & helpful.

Staff are very friendly & helpful. Service is quick & efficient. Rate of interest is not very high on general saving account. & opening hours are slightly restricted. Reviewed on: 23rd October 2025

Reply from Hinckley & Rugby Building Society Hi Philip, thank you for taking the time to share your feedback. We're really pleased to hear that you've found our staff friendly, helpful, and efficient, that’s exactly the experience we aim to provide. We also value your constructive comments about interest rates and opening hours, these will be shared with our team. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Thank you again for saving with us! Response date: 30th October 2025

Very happy with the service I have received from thi...

Very happy with the service I have received from this building society so far and would highly recommend their business bonds. Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Thank you so much for your kind feedback! It’s wonderful to hear that our business accounts are proving useful and that you’re happy with the service you’ve received so far. We really appreciate you choosing to save with us. Response date: 30th October 2025

Excellent Customer Support staff in the Rugby Office.

The Customer Support staff in the Rugby Office are excellent and always willing to help, long serving, knowledgeable but very polite. This service is rare in todays business world but investing locally is so important to the area. If they are unsure the Branch Manager is always willing and goes the extra mile to help. Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Thank you so much for your kind words and for supporting the Society. We’re delighted to hear that our Rugby branch team provided excellent service. Their long-standing service, knowledge, and willingness to go the extra mile are things we’re incredibly proud of. We too believe in supporting our local communities and reach out wherever possible to offer our time and resources so it’s great to hear supporting local means a lot to our members too. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 30th October 2025

Kind and friendly

Kind and friendly customer service advisor, assisted us with our request Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Thank you Saraid for your kind words! We're so pleased to hear our rugby branch team provided friendly and helpful service, it’s exactly the experience we aim to deliver every time. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Thank you again for saving with us! Response date: 30th October 2025

Very helpful talking me through the new app

Very helpful talking me through the new app Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Hi Martin, thank you so much for your review! We're really happy to hear the app is proving useful and that our team were able to assist you in getting started. If you ever need any further help, please don’t hesitate to get in touch, we’re always here to support you. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Thank you again for choosing the Society for your savings. Response date: 30th October 2025

Great staff always ready to help

Excellent staff who are happy to help, are really friendly and efficient. Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Hi Clive, Thank you for your lovely feedback! We're so pleased to hear how happy you have been with the service our team provide, we take great pride in our personal, approachable people. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Thank you again for saving with us! Response date: 30th October 2025

I had correspondence showing the latest interest rat...

I had correspondence showing the latest interest rates on offer and this was explained in an easy format to assist with my decision Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Thank you for your feedback! We're really pleased the interest rate information was clear and helpful. We’re always working to improve how we communicate, so it’s great to hear this made a difference. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Thank you again for saving with us! Response date: 30th October 2025

Amazing customer care

I went into the South Wigston branch and Linda was amazingly helpful! She was so kind and was able to support me with my accounts. The whole team there were friendly and helpful but Linda has really supported me and helped my situation. Reviewed on: 22nd October 2025

Reply from Hinckley & Rugby Building Society Hi Mary, Thank you so much for your lovely feedback. We're thrilled to hear that your experience at our South Wigston branch was such a positive one. Linda will be so pleased to know that her kindness and support made a real difference to you, and it’s great to hear the whole team created a welcoming environment. Taking the time to support our members and ensure they feel understood is incredibly important to us. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel Thanks again for sharing your experience, we look forward to seeing you again soon! Response date: 29th October 2025

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Marcus by Goldman Sachs 4.74 from 102 reviews
Instant Access Savings
from Tesco Bank 3.90 from 5 reviews
Savings
from Monument 4.94 from 947 reviews

Want to see more from Hinckley & Rugby Building Society?

Mortgages
from Hinckley & Rugby Building Society 4.57 from 391 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub