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Stephen

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Review of the Hinckley & Rugby Building Society, Savings:

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We were dealt with quickly and efficiently.

We were dealt with quickly and efficiently. Ian, who dealt with us, was both friendly and business like. Reviewed on: 15th July 2026

Reply from Hinckley & Rugby Building Society Hi Stephen, Thank you for taking the time to leave us your feedback. We're delighted to hear that you were dealt with quickly and efficiently and that Ian provided a friendly and professional service. Striking the right balance between a personal approach and efficient support is something we value, so it's great to know this was reflected in your experience. We'll be sure to pass on your kind comments to Ian. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th July 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent Service

We were dealt with quickly and efficiently and in a helpful friendly manner Reviewed on: 21st October 2024

Reply from Hinckley & Rugby Building Society Hi Stephen, Thank you for sharing your feedback with us, it’s great to hear the service you received at our Rugby branch was quick, efficient and friendly. That’s exactly what we’re aiming for. Should you require any further assistance I know our team would be more than happy to help so please don’t hesitate to get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

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