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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2032 reviews)

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4.83

Based on 2,032 reviews, last reviewed 3rd Jun 2026

430% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

The Customer Services Assistant was very helpful. The Customer Services Assistant was very helpful, and sorted things for me. Reviewed on: 3rd June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2032)

The Customer Services Assistant was very helpful.

The Customer Services Assistant was very helpful, and sorted things for me. Reviewed on: 3rd June 2026

Always excellent service at the South Wigston Branch

As usual, H&R BS, South Wigston, Leicester gave great service. Respectful, friendly welcome by a member of staff who is always knowledgeable regarding any enquiry that we may have. Reviewed on: 1st June 2026

Fantastic service, Lucy looked after us

We had a joint bond maturing and Lucy at Coalville branch was extremely helpful going through the options and checking we had completed the forms correctly Reviewed on: 30th May 2026

Excellent local building society.

Excellent local building society. Still keeping me a happy customer after all these years. Brilliant for the local community as well. Reviewed on: 30th May 2026

Great staff at Rugby Branch

All the staff at my local Rugby branch are great, they are very professional and helpful as well as being friendly and welcoming. I recently went in to deposit some money in to my savings account and Neil provided great service. Reviewed on: 29th May 2026

Friendly and helpful advisor

The advisor that helped us to set up our additional savings accounts at the Broughton Astley branch on Wednesday 27th May was so helpful and friendly and effectively dealt with all of our needs and questions. Reviewed on: 29th May 2026

Friendly and helpful.

Friendly and helpful. Very efficient Reviewed on: 28th May 2026

Good customer experience.

Good customer experience. Alice was extremely helpful & polite. Reviewed on: 28th May 2026

Efficient professional service

Efficient professional service from Alice meant I was able to sort out a couple of matters quickly over the phone. Reviewed on: 28th May 2026

Friendly staff well informed about the product I was...

Friendly staff well informed about the product I was interested in. Reviewed on: 27th May 2026

Reply from Hinckley & Rugby Building Society Hi Barbara, Thank you for taking the time to leave us such positive feedback. We’re so pleased to hear that our staff were friendly and able to provide you with clear and helpful information about the product you were interested in. Providing knowledgeable service and supporting our members with confidence is something we take great pride in, so your comments are very much appreciated. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 27th May 2026

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