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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1690 reviews)

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4.86

Based on 1,690 reviews, last reviewed 4th Apr 2026

26% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Thank you Neil for your help and advice! Reviewed on: 4th April 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1690)

Children's savings account

I opened two savings accounts for my children. I love that i can still take them into a physical branch. It allows my children to appreciate actual money, rather than just online banking and transactions. The staff are brilliant with them and have been for a number of years. This experience has helped inspire my kids to save and understand the value of money and how it works. Reviewed on: 15th March 2026

Reply from Hinckley & Rugby Building Society Hi Gill, Thank you so much for sharing such a heartwarming review. We’re thrilled to hear that opening savings accounts for your children has been such a positive experience, both for you and them. It’s wonderful to know that the hands-on experience at our branch has helped inspire your children to appreciate the value of money and the importance of saving. Our team will be delighted to hear that their friendly service has made a lasting impact. Thank you for trusting us with your children’s savings and for being a part of our community for so many years! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

H&R Building Society

Good savings rates sometimes. Other times not so good. Reviewed on: 15th March 2026

Reply from Hinckley & Rugby Building Society Hi John, Thank you for your feedback. We’re glad to hear that you’ve found our savings rates competitive at times. We understand how important it is to get the best value for your savings, and we continually review our rates to stay competitive. Your feedback is valuable as it helps us ensure we’re offering the best possible options for our members. If you’d like to discuss any specific products or explore other options, feel free to get in touch! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

no problems at all .

no problems at all ............... Reviewed on: 15th March 2026

Reply from Hinckley & Rugby Building Society Hi Martin, Thank you for your feedback! We’re thrilled to hear that everything has gone smoothly for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

I am very happy with my isa savings.

I am very happy with my isa savings. Reviewed on: 15th March 2026

Reply from Hinckley & Rugby Building Society Hi Hilary, Thank you for your feedback. We’re delighted to hear that you’re happy with your ISA savings! It’s great to know that our product is meeting your needs. If you ever have any questions or need further assistance, we’re always here to help. Thank you again for sharing your experience with us! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

Excellent Customer Service

My husband and I have both opened ISA accounts with H&RBS recently and have been very impressed with the customer service they provided both in branch and by telephone. Branch staff were friendly and knowledgeable. Telephone calls were answered quickly by experienced staff. We will use this building society again. Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi Jo, Thank you for your wonderful feedback. We’re so pleased to hear that both you and your husband had a positive experience opening ISA accounts with us. It’s great to know that our branch staff were friendly and knowledgeable, and that our telephone team were able to assist you promptly and professionally. We look forward to supporting you again in the future. Thank you for choosing us! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

Great Building Society

I have a strong bias - I've had a relationship with the organisation since the early 1970s (when it was the Hinckley Building Society). I would always recommend for the helpful service and products. Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi Rajj, Thank you so much for your thoughtful feedback and for being a valued member since the 1970s! We truly appreciate your long-standing loyalty and are delighted to hear that you’ve consistently experienced helpful service and found our products valuable over the years. Your recommendation means the world to us, and we’re proud to have been able to serve you for so long. Thank you again for your continued trust and support! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

Fantastic building society that care about their cus...

Fantastic building society that care about their customers. Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi Mark, Thank you for your kind feedback. We’re thrilled to hear that you feel cared for as a customer. At the heart of what we do is providing excellent service and supporting our members, so it’s wonderful to know that’s been reflected in your experience. Thank you again for your support! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

Hinckley and rugby good choice for savers

I was looking for a Regular savings account with a competitive rate of interest, as it's a good way to save and see your savings grow. Once registered with Hinckley online, it was easy to keep track of my transactions. The Hinckley and rugby app is great addition for account holders. The design and user interface is easy to use. It has a lot of great features, whether saving, investing, banking services, all in the one place. Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi John, Thank you for your thoughtful feedback. We’re so pleased to hear that our Regular Savings account met your needs, and that you’ve found our online services and app to be both easy to use and helpful in managing your savings. It’s great to know you appreciate the convenience of having everything in one place, from savings and investments to banking services. Your comments mean a lot to us, and we’re glad to hear our digital tools are making your experience even more seamless. Thank you again for sharing your experience! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

Excellent branch staff

Their staff are excellent in the local branch, very friendly and able to offer useful advice on my savings accounts. Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi Paulant, Thank you for your kind feedback. We’re thrilled to hear that you’ve had such a positive experience with our staff at the local branch. It’s great to know they were friendly and able to offer helpful advice on your savings accounts. Providing great customer service and sound advice is something we take great pride in. Thank you again for sharing your thoughts with us! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

Decent regular saver, and good counter service

Decent regular saver, and good counter service Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi David, Thank you for taking the time to share your feedback. We're pleased to hear that you're happy with our regular saver and that you've had a positive experience with our counter service. Providing friendly, efficient service and competitive savings options is really important to us, so it’s great to know we’re meeting your expectations. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 25th March 2026

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