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Hinckley & Rugby Building Society: Savings reviews

4.86
Based on 2,015 reviews, last reviewed 20th May 2026
393% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Jennifer Williams was very helpful Jennifer Williams was very helpful Reviewed on: 20th May 2026
Ian's avatar
Ian

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
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Jeffrey magnor

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2015)

Always there, always helpful.

5
I used to have a mortgage with Hinckley and Rugby Building Society and always had a great experience. I now have a 180 Day Notice Savings account with them, which offers very competitive rates with the drawback that, of course, I have to plan ahead and decide beforehand whether I may need a withdrawal. The staff in my local branch (yes, they still have a local branch) are always helpful and informative and note possible planned withdrawal dates in my physical account savings book. I feel I could always ask their advice about savings plans, which are best for me and they will always give an unbiased opinion. Always there, always helpful. Reviewed on: 18th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Great customer service from Emma

5
Great customer service from Emma regarding questions about current ISA rates Reviewed on: 18th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Like Tina Turner-Simply The Best

5
I have used Hinckley and Rugby building society in Nuneaton since i opened my first ever account there.Always lovely,efficient service,always offer a friendly smile and conversation.Always feel my account is much safer than in other places.Always quick to sort any issues out.And Diane is definitely the cheeky employee,who always makes me welcome and smile. Reviewed on: 18th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

overall satisfactory

4
overall satisfactory, may be could offer more help on-line. Reviewed on: 18th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Opening hours

4
Being closed in the afternoon is not great Reviewed on: 18th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. If there’s anything we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Very friendly in branch , easy to use

5
Very friendly in branch , easy to use Reviewed on: 18th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

The staff in the branch are polite and helpful

4
The staff in the branch are polite and helpful Reviewed on: 17th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Always helpful when things are tough

5
Always helpful when things are tough Reviewed on: 17th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Great to online access

5
H&R have always been good, but now I have online access, the service is even better Reviewed on: 17th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Excellent branch staff

5
The staff in branch were excellent and gave me a product which was exactly what I wanted. All the staff that I have dealt with be it Mandy, Linda, Gemma, Rita, Ammy, Natalie, they are brilliant. Reviewed on: 17th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026
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Hinckley & Rugby Building Society

Review Hinckley & Rugby Building Society: Savings now

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