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Cheryl G

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Review of the Hinckley & Rugby Building Society, Savings:

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Alice was extremely helpful.

Alice was extremely helpful. I had originally called the number to find out about using your accounts online services but Alice was also able to help with my banking queries which was very useful and saved me a further call. Thank you Alice! Reviewed on: 17th July 2026

Reply from Hinckley & Rugby Building Society Hi Cheryl, Thank you for taking the time to share your feedback. We're so pleased to hear that Alice was able to help you with both your online services enquiry and your banking questions, saving you the need to make another call. We'll be sure to pass on your kind words to Alice, who I'm sure will be delighted to know they made such a positive difference to your experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 23rd July 2026

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