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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2116 reviews)

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4.83

Based on 2,116 reviews, last reviewed 29th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent efficiency. I requested closure of one of my accounts by letter. This was carried out in a most efficient timeframe so much so that I was most surprised to find t... Read more Reviewed on: 29th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2116)

new customer

easy to speak to someone,helpfull and witha follow up call later Reviewed on: 4th February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th February 2022

Opening a savings bond

Popped in to the Nuneaton branch enquiring about the bonds on offer. Lady who I spoke to was knowledgeable about products I was interested in Overall my experience with the team in the branch Wes excellent Opened a bond and going to open a savings account soon with them Reviewed on: 4th February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th February 2022

A very helpful staff member ,helped us do what we wanted

In spite of me drawing out savings to put in another BS with more interest,I was helped and treated very well to do this ,and that is why I then invested another £5000 with Hinckley and Rugby Reviewed on: 2nd February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2022

Good customer relations

Transferring from one account to a new one was made easier by the staff in Coalville branch Reviewed on: 1st February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd February 2022

Opening new account

We decided to open a new savings account with the Hinckley & Rugby building society as our normal bank had closed it office in the town . We found the whole process very simple and very efficient and I would have no reservations in recommending there services to others , thanks again. Reviewed on: 31st January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022

Customer Service

Exemplary customer service. Laura thoroughly explained all aspects savings details. Reviewed on: 28th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022

Very friendly and helpful woman

Straightforward service, friendly and welcoming very knowledgeable on the product Reviewed on: 28th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022

Excellent experience

Absolutely brilliant service , setting up an account for my son very easy and Racheal was very helpful and informative Reviewed on: 27th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022

Broughton Astley branch

Broughton Astley branch is a lovely little branch with friendly staff. It's never very busy so the staff are able to give you great service without feeling like there's a need to rush. Reviewed on: 22nd January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 24th January 2022

Excellent Service

I opened a saving bond with the Hinckley and Rugby Building Society in Nuneaton following a bond which had matured. After checking various savings rates at several banks and building societies, I chose the Hinckley and Rugby because it offered the best rate for me. A pleasant surprise was the extremely friendly and efficient service provided by the lady at the counter. She provided an exemplary service. The lady's name was Carol - and what an asset she must be. Reviewed on: 21st January 2022

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2116)

new customer

Opening a savings bond

A very helpful staff member ,helped us do what we wanted

Good customer relations

Opening new account

Customer Service

Very friendly and helpful woman

Excellent experience

Broughton Astley branch

Excellent Service

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Mortgages

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