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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2116 reviews)

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4.83

Based on 2,116 reviews, last reviewed 29th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent efficiency. I requested closure of one of my accounts by letter. This was carried out in a most efficient timeframe so much so that I was most surprised to find t... Read more Reviewed on: 29th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2116)

Excellent service

The staff at the Lutterworth branch were lovely, very friendly and helpful. The whole business of opening a new account was easy, uncomplicated & consequently I am a very happy customer who would definitely recommend the Hinkley & Rugby Building Society, Lutterworth branch. Reviewed on: 18th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2022

Good and efficient service

Generally everything was good. Just a slight hiccup in that the slip (in lieu of the passbook) had the wrong amount. But that was all fine when the passbook arrived. Overall a good experience, Reviewed on: 14th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2022

Very good

The young lady who dealt with me was pleasant and very helpful Reviewed on: 13th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th January 2022

Savings

Such lovely staff, I have a a husband who is disabled and also mental issues ,your staff were amazing with him, really took the time to explain every little detail. Reviewed on: 12th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2022

savings experience

Reference Rugby branch, I was very impressed by the politeness and efficiency of the staff, The new passbook arrived within 24 hours of the application. Reviewed on: 9th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th January 2022

very good service from the society

Although I made a mistake when submitting the form the lady from your office went out of her way to help me Reviewed on: 6th January 2022

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 7th January 2022

Very good

The staff were excellent with a very good knowledge of the products available And informed us of all that we needed to know Reviewed on: 6th January 2022

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 7th January 2022

Renewing

Had to go in bank to renew….could not be ‘done’ over telephone…understandable. Think I may have been served with “trainee “? But more experienced staff on hand “ to guide “ no problem, all sorted without issue Reviewed on: 5th January 2022

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 6th January 2022

Excellent customer service

The staff are so friendly and always go the extra mile with information and service when assisting you with new or existing products. It’s a pleasure to visit in branch Reviewed on: 3rd January 2022

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience Response date: 4th January 2022

Always a good experience

I always feel at ease in the branch. Staff are very pleasant and helpful. Very efficient service on my last visit. Reviewed on: 2nd January 2022

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2116)

Excellent service

Good and efficient service

Very good

Savings

savings experience

very good service from the society

Very good

Renewing

Excellent customer service

Always a good experience

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

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