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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Hassel free & Best fixed trem ISA Rates.

Hassel free online account opening and managing savings. Web-site is easy to navigate, even for me with limited IT experience. Best fixed ISA rates when compare with the more established Banks & Building Societies. Highly recommended. Reviewed on: 7th April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are satisfied with our rates and online services. Lauren - Customer Service Team Leader Response date: 8th April 2026

Very good , i like this company .

Very good , i like this company . I’m happy it’s very successful Reviewed on: 5th April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your experience with the Society. Lauren - Customer Service Team Leader Response date: 7th April 2026

Served by Daisy - Excellent service!

Served by Daisy - Excellent service!! Reviewed on: 2nd April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you were happy with the service you received from Daisy. Lauren - Customer Service Team Leader Response date: 7th April 2026

I like the fact it is local, and still have account...

I like the fact it is local, and still have account books as not all older people are internet savvy. Also the staff are very helpful and friendly. Daisy served me today - well done! Reviewed on: 2nd April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our Pass Books and the service you received from Daisy. Lauren - Customer Service Team Leader Response date: 7th April 2026

Visited in order to open an account.

Visited in order to open an account. Helpful staff - some more helpful than others. No problems Reviewed on: 2nd April 2026

Reply from Bath Building Society Thank you for leaving your feedback. We’re pleased to hear that you were able to open your account without any issues and that our team was helpful during your visit. We do appreciate your honest comment and will continue to focus on delivering a consistently high level of service from all colleagues. Thank you for choosing us, and we hope to support you further in the future. Chris Burns – Customer Service Officer Response date: 16th April 2026

I am transferring an ISA - the process has been simp...

I am transferring an ISA - the process has been simple so far and instructions are easy to follow Reviewed on: 1st April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you have transferred your ISA with ease. Lauren - Customer Service Team Leader Response date: 7th April 2026

New account

New account opened, still navigating Reviewed on: 1st April 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you decided to open your account with the Society. Please let us know if we can provide any support in the future. Lauren - Customer Service Team Leader Response date: 7th April 2026

Not enough time allowed to receive and enter passcodes

Not enough time allowed to receive and enter passcodes Reviewed on: 1st April 2026

MRCbathisa

Very good apart from having trouble opening the welcome letter, but managed in the end Reviewed on: 31st March 2026

Reply from Bath Building Society Thank you for your feedback. I am glad you were able to access your welcome letter in the end. Please let us know if you need any further support. Lauren - Customer Service Team Leader Response date: 7th April 2026

Excellent personal service!

Excellent personal service from our local branch a walking distance away! Reviewed on: 30th March 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our service. Lauren - Customer Service Team Leader Response date: 7th April 2026

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