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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1826 reviews)

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4.65

Based on 1,826 reviews, last reviewed 15th Nov 2024

763% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Every time I have visited a branch, Wood Street or M... Every time I have visited a branch, Wood Street or Moorland Road, I have been very impressed with the service and how kind and helpful the staff are. ... Read more Reviewed on: 15th November 2024

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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (1826)

Appreciate traditional values.

It's always a pleasure to call into the Bath building society, such friendly staff and it still holds traditional values. So much nicer to be a member of this society than the bigger businesses. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Helpful staff

I like being able to go into my local branch on Moorland Road. The customer service at that branch and I he branch in town is always excellent. Reviewed on: 17th October 2024

I think they are a good local Building Society.

I think they are a good alll round building society. Although I never tried to borrow from them so other than the ISA saving A/C. which they keep me fully informed I cannot speak for their other services Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for your feedback. We are always happy to help whenever you need us. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Positive experience

Easy to set up with good interest rate, great for students. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Friendly Staff

The staff in the Oldfield Park Branch are very friendly, professionally and helpful Reviewed on: 17th October 2024

Friendly staff team, helpful, prompt sevice, some go...

Friendly staff team, helpful, prompt sevice, some good products Reviewed on: 17th October 2024

Great savings accounts and easy to open another account

Great savings accounts and easy to open another account Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Easy online, and worked first try.

Easy online, and worked first try. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

I think they are a brilliant local option, staff can...

I think they are a brilliant local option, staff can't do enough to help and their rates are good. Unfortunately their online services do let them down a bit. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you very much for the feedback. We are aware of the issues surrounding our online system, and are taking steps to improve this for our members. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Always kind and helpful.

Always kind and helpful. Staff were keen to listen and support in the most appropriate way. Thank you Reviewed on: 17th October 2024

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Bath Building Society: Savings reviews

763% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (1826)

Appreciate traditional values.

Helpful staff

I think they are a good local Building Society.

Positive experience

Friendly Staff

Friendly staff team, helpful, prompt sevice, some go...

Great savings accounts and easy to open another account

Easy online, and worked first try.

I think they are a brilliant local option, staff can...

Always kind and helpful.

Do you have a different Bath Building Society product?

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