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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Saving with Bibs helped me buy a property

I have been able to save money in an instant ISA to enable me to buy a property. Whenever I go in to the branch the staff are always very friendly and welcoming Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have a positive experience when you visit our branches. Lauren - Customer Service Team Leader Response date: 20th February 2026

i find the customer service to be excellent, but wou...

i find the customer service to be excellent, but would prefer receive higher savings rates, and therefore be able to justify allocating a larger sum to the society. Reviewed on: 16th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our customer service, we always like to make our members feel valued. I understand your comments about our savings rates. We review the rates we offer on a regular basis, and always try to offer competitive rates. If you would like to review the accounts you have with us, to discuss if another account type may offer higher interest rates, please call us on 01225 423271 and we will be happy to help! Lauren - Customer Service Team Leader Response date: 20th February 2026

Very impressive overall.

Attractive savings rates (I have a Child's ISA and several fixed term bonds). Very helpful, polite and efficient customer service when I telephoned the Society to inquire about payments into my son's ISA. Account opening process is also very efficient. Reviewed on: 14th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were able to open the account with ease. Lauren - Customer Service Team Leader Response date: 20th February 2026

A great local branch building society.

A great local branch building society. The staff are pleasant and helpful. The refurbished office has a lovely wall mural of Bath which is very uplifting. My main reason, though, for using Bath Building Society is its competitive savings rates. Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you for your kind feedback. I am happy to hear you find our mural uplifting, and that you are happy with our savings rates. Lauren - Customer Service Team Leader Response date: 20th February 2026

Lauren in the Trust team was fantastic!

Lauren in the Trust team was very helpful and friendly Reviewed on: 13th February 2026

Reply from Bath Building Society Hi Lucy, Thank you for your feedback! I’m really glad to hear that Lauren from our Trust team made such a positive impression. She’ll be delighted to know her friendly and helpful support stood out. Chris Burns – Customer Service Officer Response date: 13th February 2026

Great help

Great help in making a complicated swap between accounts. Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you for your feedback. I am glad we were able to support you in swapping your accounts. Lauren - Customer Service Team Leader Response date: 13th February 2026

Nothing to improve - was served by Ella, great service!

Nothing to improve - was served by Ella, great service! Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you so much for the feedback, and I'm glad you had such a positive experience with Ella, I'll be sure to pass on your thanks to her. Sam Dorrington Branches Manager Response date: 13th February 2026

Very straightforward to deal with.

Very straightforward to deal with. Reviewed on: 12th February 2026

Reply from Bath Building Society Thank you for your comments. I am very pleased to hear you are able to manage your accounts with ease. Lauren - Customer Service Team Leader Response date: 13th February 2026

staff always helpful

staff always helpful - thais why i save with them, always give you time Reviewed on: 12th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you find our staff helpful. Lauren - Customer Service Team Leader Response date: 12th February 2026

Being part of the Bath Building Society family.

Visiting Bath Building Society can be a pleasurable experience even if it is to withdraw money. The desk staff are so friendly, professional and efficient. One member of staff has been with the society for over 25 years and you receive a very warm welcome as you enter. It is almost as if the people there are your family. Now aged 83 years I have been a member since my mother introduced me as a child. Continuous membership of seven decades says it all. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you very much for your feedback. I am pleased to hear you enjoy visiting our branches and feel so valued as a member. Lauren - Customer Service Team Leader Response date: 12th February 2026

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