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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

I use midsomer Norton branch mostly the two ladies that work there are so friendly and helpful

Not far for me to go nothing to much trouble for the ladies at midsomer Norton took my grandchildren there to open a account and they love going there to put pocket money and birthday money away Reviewed on: 10th June 2020

Reply from Bath Building Society So lovely to hear, will pass onto the Midsomer Norton ladies. Hope to see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Poor interest rates for careful savers

I like the fact that you are local. The service is friendly. I think that better incentive to save would benefit a lot of people to think about their future. Reviewed on: 9th June 2020

Reply from Bath Building Society Many thanks for your feedback. Holly, Customer Support Team Response date: 11th June 2020

Friendly local building society

It is more personal than many other societies and has retained its traditional look. The staff are always friendly. Reviewed on: 9th June 2020

Reply from Bath Building Society Thank you for this fantastic feedback. Holly, Customer Support Team Response date: 11th June 2020

Happy customer

We have always be treated as important customers from first being accepted and throughout. Friendly and helpful staff. Local Company. Reviewed on: 9th June 2020

Reply from Bath Building Society Such wonderful feedback. We're glad you are so pleased with our service. Hope to see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Caroline responded to my emailed query promptly and in detail. Very satisfied

Excellent customer service! Thank you very much. Reviewed on: 9th June 2020

Reply from Bath Building Society Caroline will be delighted with your wonderful review. Thanks for taking the time to write it. Holly, Customer Support Team Response date: 11th June 2020

Yes, I would recommend Bath Building Society to my friends and family.

I really like the fact that whenever I walk into the office ( which is about once a year) the staff are actually really friendly and warm. Reviewed on: 9th June 2020

Reply from Bath Building Society It's lovely to hear you would recommend us to your friends and family. Thanks for the kind feedback. Holly, Customer Support Team Response date: 11th June 2020

Help moving money

Haven`t been to shop for sometime but I understand you are keeping the Staff and Customers safe. Reviewed on: 8th June 2020

Reply from Bath Building Society Thanks for the 5 star rating. Please feel free to chat to our team via telephone or webchat if you would like help without visiting a branch. We would be happy to help you. Holly, Customer Support Team Response date: 11th June 2020

Always great friendly service

I usaly use moorland road branch as it's easy to park, ladies (and gents) so friendly and I can't think of anything which would make experience better as it's great! Reviewed on: 8th June 2020

Reply from Bath Building Society Thanks for your great review. I will pass it onto our wonderful team at Oldfield Park. Holly, Customer Support Team Response date: 11th June 2020

A Society I like and am Impressed with.

Friendly and helpful staff where nothing is too much of a problem. I have been a saver for many years and will continue to save with confidence Reviewed on: 8th June 2020

Reply from Bath Building Society Nice to hear you have been a loyal customer for many years. We really appreciate you taking the time to feedback to us. Hope you see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Excellent customer service

I needed to make a withdrawal under lockdown. I received a prompt response and very clear instructions. Reviewed on: 8th June 2020

Reply from Bath Building Society Thankyou for this lovely review. Great to hear you received excellent service. Holly, Customer Support Team Response date: 11th June 2020

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