Write a review

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2109 reviews)

View other Bath Building Society products

4.70

Based on 2,109 reviews, last reviewed 4th Nov 2025

21% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Good Rates for Bonds - opened the one year one. Good Rates for Bonds - opened the one year one. Reviewed on: 4th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2109)

I like it that BIBS will accept cash deposits - an i...

I like it that BIBS will accept cash deposits - an important service. Reviewed on: 24th September 2025

Reply from Bath Building Society Thank you for your feedback. We're glad to hear that accepting cash deposits continues to be a valuable service for you. We understand how important it is to offer accessible and practical options for depositing into your account. Thanks again for sharing your thoughts. Chris Burns – Customer Service Officer Response date: 3rd October 2025

It is important for me that I can transact directly...

It is important for me that I can transact directly with Bath Building Society as I am registered blind and can’t use apps and online facilities. The staff are always amazing at Wood Street and the accounts they offer meet my needs. It is lovely to be able to connect with real people who go out of their way to help me. Reviewed on: 24th September 2025

Reply from Bath Building Society Thank you so much for sharing your experience. We're truly grateful to hear how important it is for you to transact directly with us and we're proud that our team at Wood Street continues to provide the support and care you deserve. Your kind words mean a lot to us, and we’re committed to continuing that personal connection. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Competitive interest rates on savings. Very friendly and helpful staff, Efficient service. Reviewed on: 22nd September 2025

Reply from Bath Building Society Thank you for your kind feedback! We're delighted to hear that you found our savings rates competitive and our team both friendly and helpful. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

This was my first visit to the Moorland Road branch and I was most impressed by the efficient courteous and friendly welcome I received from Rachel. I will certainly recommend Bath BS. Reviewed on: 22nd September 2025

Reply from Bath Building Society Thank you for your great feedback! We're thrilled to hear that your first visit to the Moorland Road branch left such a positive impression. Rachel will be delighted to know her courteous and friendly welcome made such a difference. Chris Burns - Customer Service Officer Response date: 3rd October 2025

In branch service review

There was a new teller in the wood street branch today. They were obviously being trained but a very experienced teller. I found the experience interring and was assured that by her training he would be excellent at their job. Reviewed on: 22nd September 2025

Reply from Bath Building Society Thank you for sharing your experience at the Wood Street branch. It’s great to hear that you found the training process interesting and reassuring. We’re proud to support our new team members with guidance from experienced staff, and it’s lovely to know that came across during your visit. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Customer service is very good both inside and out. Reviewed on: 12th September 2025

Reply from Bath Building Society Thank you for your kind feedback! It’s wonderful to hear that you’ve had a positive experience both inside the branch and with our external services. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Convenient and local, too soon to answer second part of question. Reviewed on: 10th September 2025

Reply from Bath Building Society Thank you for your feedback! We're glad you find the branch convenient and local - it’s something we know makes a real difference. We understand it might be a bit early to comment on the full experience, but we appreciate you taking the time to share your thoughts so far. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Staff very friendly and informative. Reviewed on: 10th September 2025

Reply from Bath Building Society Thank you for your lovely comments! We're really glad to hear that you found our staff both friendly and informative. Chris Burns - Customer Service Officer Response date: 3rd October 2025

In branch service review

Knowledgeable staff and good service. Reviewed on: 4th September 2025

Reply from Bath Building Society Thank you for your kind words! We're delighted to hear you found our staff knowledgeable and the service up to standard. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

I really like being able to walk in and speak to someone in person when setting up a savings account. Really helpful and friendly staff. It would be helpful to have interest rates of fixed ISA pinned in the passbook. Reviewed on: 4th September 2025

Reply from Bath Building Society Thank you for your lovely feedback! We're so glad to hear that you appreciated the opportunity to speak with someone in person - it's something we know many of our customers value. Your suggestion about including fixed ISA interest rates in the passbook is a great one. I’ll make sure it’s passed on to the relevant team for consideration. We’re always looking for ways to improve, and your feedback really helps. Chris Burns – Customer Service Officer Response date: 3rd October 2025

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from M for Money Credit Union 4.76 from 38 reviews
Savings
from Virgin Money 4.05 from 108 reviews
Savings
from Smart Money Cymru Community Bank 4.85 from 43 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.74 from 334 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Bath Building Society: Savings reviews

21% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2109)

I like it that BIBS will accept cash deposits - an i...

It is important for me that I can transact directly...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024