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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2287 reviews)

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4.73

Based on 2,287 reviews, last reviewed 19th Feb 2026

233% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Bath BS review Nice to have real person to talk too at your Wood St branch. Reviewed on: 19th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2287)

Helpful customer services, and respond quickly

Helpful customer services, and respond quickly Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you are happy with our response times. Lauren - Customer Service Team Leader Response date: 12th February 2026

Allways an amiable experience.

Allways an amiable experience. Polite and informative . Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are satisfied with your experience. Lauren - Customer Service Team Leader Response date: 12th February 2026

Excellent children & young people's savings accounts

Bath Building Society's children and young person's savings accounts are fantastic, and their customer service is excellent. They're also an important, visible, trustwrothy organisation within the local community. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. It is lovely to hear you are happy with your Savings accounts and our customer service. Lauren - Customer Service Team Leader Response date: 12th February 2026

Opened an account today - simple process.

Opened an account today - simple process. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were able to open your account with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Came in to open a Bond account - very easy to do.

Came in to open a Bond account - very easy to do. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you were able to open your Bond Account with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Access on line!

My only problem is their www site over complicated when I when to check on my account! Reviewed on: 11th February 2026

Reply from Bath Building Society Dear JJ, Thank you for taking the time to share your feedback. I’m sorry to hear that you found our website a little overcomplicated when trying to check your account - I know how frustrating that can be. We’re always looking at ways to make online access smoother and more intuitive, so your comments are genuinely helpful. If you ever need guidance navigating any part of the site, or if you experience any technical issues, please feel free to contact me directly at [email protected]. I will do my best to help resolve any complications! Chris Burns – Customer Service Officer Response date: 12th February 2026

Going in to Bath Building Society is a pleasure -

Going in to Bath Building Society is a pleasure - friendly, efficient and professional. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased to hear you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 12th February 2026

Purvis1234

Always kept well informed., advising on changes. Reviewed on: 11th February 2026

Reply from Bath Building Society Thank you for your feedback. I am glad to hear you are kept well informed with your account. Lauren - Customer Service Team Leader Response date: 12th February 2026

Local office and friendly service from staff.

Local office and friendly service from staff. It's easy to access- in the town centre and well-staffed. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have good service in our branches. Lauren - Customer Service Team Leader Response date: 12th February 2026

Polite branch staff

Polite branch staff, friendly and happy to help. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. It is nice to hear you find our branch staff friendly and happy to help. Lauren - Customer Service Team Leader Response date: 12th February 2026

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