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Hampshire Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 3.83 (6 reviews)

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3.50

Based on 6 reviews, last reviewed 15th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

17%

2 star

17%

Latest highest rating:

5

Does what it says on the tin Does what it says on the tin - simple accounts with a good rate and service. Can't complain Reviewed on: 15th August 2024

Latest lowest rating:

1

Avoid this company! Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a bad... Read more Reviewed on: 2nd February 2024

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Hampshire Trust Bank Personal Savings reviews (6)

Does what it says on the tin

Does what it says on the tin - simple accounts with a good rate and service. Can't complain Reviewed on: 15th August 2024

Avoid this company!

Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a bad review online than they do to an urgent customer enquiry (12 hours). Their priorities are clear. The website is disconcertingly slow and old fashioned. I am currently abroad and could not access the site for some reason. They were slow to respond and not particularly helpful. I was so desperate I asked if there was a possibility of closing the account and returning my money. After days, a more helpful person answered me. She informed me I could close the account if I wished. By this time, I had purchased a VPN which had solved the problem. I informed her that I had solved the issue and no longer needed to close the account. Guess what? They closed the account anyway and 2 days later I have had no written confirmation from them that this had happened. I only noticed when I saw it had been deposited to my current account. An awful experience as a customer from beginning to end and I will never give this company my business again. Avoid this company. Reviewed on: 2nd February 2024

No problems

Haven't had any interaction with them so I presume they're fine! Reviewed on: 6th June 2023

Hampshire Trust Bank

Another that's accessible through an online platform so can take some getting used to. Money needs to be locked away for six months so think carefully about if the interest rate will be beneficial for that long Reviewed on: 5th March 2023

Savings

Good company good rate of interest very satisfied Reviewed on: 12th August 2022

Great Notice Account

Really Good Notice Account Rate for 95 Day Notice Reviewed on: 23rd January 2022

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