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Hampshire Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.2 (10 reviews)

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4.21

Based on 10 reviews, last reviewed 10th Mar 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

60%

20%

10%

2 star

10%

Latest highest rating:

5

Opening a savings account with Hampshire Trust Bank... Opening a savings account with Hampshire Trust Bank (HTB) was a seamless experience. The customer service team was incredibly helpful and attentive, e... Read more Reviewed on: 10th March 2025

Latest lowest rating:

1

Avoid this company! Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a bad... Read more Reviewed on: 2nd February 2024

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At Smart Money People, we're building the biggest online collection of independent Hampshire Trust Bank Personal Savings reviews anywhere. If you're already a customer of Hampshire Trust Bank - happy or not - please share your experiences with our community to help them find the best personal savings accounts on the market.

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Hampshire Trust Bank Personal Savings reviews (10)

Opening a savings account with Hampshire Trust Bank...

Opening a savings account with Hampshire Trust Bank (HTB) was a seamless experience. The customer service team was incredibly helpful and attentive, ensuring all my questions were answered promptly. Reviewed on: 10th March 2025

Nice easy website to use.

Very easy website to use. . . Do not have a smartphone and get fed up with the "App only" providers. Reviewed on: 26th February 2025

Excellent

Hampshire Trust bank have recently updated their portal giving the customer much more control over how and when to manage accounts. Pretty simple and easy to register/login. Account interest rates often fall in the top 3. Reviewed on: 20th February 2025

Simple but decent savings rates

Pretty basic offering, but good rates and service is always good - can't moan at all. Reviewed on: 19th February 2025

Does what it says on the tin

Does what it says on the tin - simple accounts with a good rate and service. Can't complain Reviewed on: 15th August 2024

Avoid this company!

Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a bad review online than they do to an urgent customer enquiry (12 hours). Their priorities are clear. The website is disconcertingly slow and old fashioned. I am currently abroad and could not access the site for some reason. They were slow to respond and not particularly helpful. I was so desperate I asked if there was a possibility of closing the account and returning my money. After days, a more helpful person answered me. She informed me I could close the account if I wished. By this time, I had purchased a VPN which had solved the problem. I informed her that I had solved the issue and no longer needed to close the account. Guess what? They closed the account anyway and 2 days later I have had no written confirmation from them that this had happened. I only noticed when I saw it had been deposited to my current account. An awful experience as a customer from beginning to end and I will never give this company my business again. Avoid this company. Reviewed on: 2nd February 2024

No problems

Haven't had any interaction with them so I presume they're fine! Reviewed on: 6th June 2023

Hampshire Trust Bank

Another that's accessible through an online platform so can take some getting used to. Money needs to be locked away for six months so think carefully about if the interest rate will be beneficial for that long Reviewed on: 5th March 2023

Savings

Good company good rate of interest very satisfied Reviewed on: 12th August 2022

Great Notice Account

Really Good Notice Account Rate for 95 Day Notice Reviewed on: 23rd January 2022

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