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Hampshire Trust Bank reviews

Hampshire Trust Bank logo
Rated Good 4.23/5

Hampshire Trust Bank reviews

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Good based on 12 product reviews

Average score of 4.23/5
5 star
59%
4 star
25%
3 star
8%
2 star
0%
1 star
8%
Reviews for Hampshire Trust Bank have trended positively over the past 90 days

Latest positive rating

5/5

Nice easy website to use.

Very easy website to use. . . Do not have a smartphone and get fed up with the "App only" providers.

{"display":"Martin B","full_name":"Martin B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Savings
Martin B 26th February 2025

Latest negative rating

1/5

Avoid this company!

Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a... Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a bad review online than they do to an urgent customer enquiry (12 hours). Their priorities are clear. The website is disconcertingly slow and old fashioned. I am currently abroad and could not access the site for some reason. They were slow to respond and not particularly helpful. I was so desperate I asked if there was a possibility of closing the account and returning my money. After days, a more helpful person answered me. She informed me I could close the account if I wished. By this time, I had purchased a VPN which had solved the problem. I informed her that I had solved the issue and no longer needed to close the account. Guess what? They closed the account anyway and 2 days later I have had no written confirmation from them that this had happened. I only noticed when I saw it had been deposited to my current account. An awful experience as a customer from beginning to end and I will never give this company my business again. Avoid this company. Read more Read less

{"display":"lawrence k","full_name":"lawrence k","avatar":{"url":"\/assets\/uploads\/avatars\/users\/813453.png"}}'s avatar
Personal Savings
lawrence k 2nd February 2024

About Hampshire Trust Bank

Hampshire Trust Bank relaunched in 2014 and has been a constant in the savings market ever since. Its savings team is based between London and Birmingham and offers a full range of savings accounts - including easy access, notice and fixed term savings for individuals (including ISAs and joint accounts), businesses, corporates, charities, clubs and associations.

Accounts can be opened and managed easily online, and deposits are protected by the UK deposit protection scheme.

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Hampshire Trust Bank at a glance

Reviews for Hampshire Trust Bank

Showing 11 of 12 company reviews Last reviewed within 7 days

Nice easy website to use.

Personal Savings 26th February 2025

Very easy website to use. . . Do not have a smartphone and get fed up with the "App only" providers.

Rated Excellent 5/5
Read more product reviews

Good interest rate and easy access.

Asset Finance 26th February 2025

Good interest rate and easy access.

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Excellent

    Hampshire Trust bank have recently updated their portal giving the customer much more control over how and when to manage accounts. Pretty simple and easy... Hampshire Trust bank have recently updated their portal giving the customer much more control over how and when to manage accounts. Pretty simple and easy to register/login. Account interest rates often fall in the top 3. Read more Read less

    {"display":"Annika","full_name":"Annika","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Annika 20th February 2025
  • 5/5

    Simple but decent savings rates

    Pretty basic offering, but good rates and service is always good - can't moan at all.

    {"display":"K Richards","full_name":"K Richards","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    K Richards 19th February 2025
  • 5/5

    Does what it says on the tin

    Does what it says on the tin - simple accounts with a good rate and service. Can't complain

    {"display":"BexR","full_name":"BexR","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    BexR 15th August 2024
  • 1/5

    Avoid this company!

    Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a... Awful experience dealing with this company. I would give zero stars if I could. Interestingly, they respond far quicker (less than an hour) to a bad review online than they do to an urgent customer enquiry (12 hours). Their priorities are clear. The website is disconcertingly slow and old fashioned. I am currently abroad and could not access the site for some reason. They were slow to respond and not particularly helpful. I was so desperate I asked if there was a possibility of closing the account and returning my money. After days, a more helpful person answered me. She informed me I could close the account if I wished. By this time, I had purchased a VPN which had solved the problem. I informed her that I had solved the issue and no longer needed to close the account. Guess what? They closed the account anyway and 2 days later I have had no written confirmation from them that this had happened. I only noticed when I saw it had been deposited to my current account. An awful experience as a customer from beginning to end and I will never give this company my business again. Avoid this company. Read more Read less

    {"display":"lawrence k","full_name":"lawrence k","avatar":{"url":"\/assets\/uploads\/avatars\/users\/813453.png"}}'s avatar
    Personal Savings
    lawrence k 2nd February 2024
  • 3/5

    No problems

    Haven't had any interaction with them so I presume they're fine!

    {"display":"AG","full_name":"AG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    AG 6th June 2023
  • 4/5

    Hampshire Trust Bank

    Another that's accessible through an online platform so can take some getting used to. Money needs to be locked away for six months so think... Another that's accessible through an online platform so can take some getting used to. Money needs to be locked away for six months so think carefully about if the interest rate will be beneficial for that long Read more Read less

    {"display":"AG","full_name":"AG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    AG 5th March 2023
  • 5/5

    Savings

    Good company good rate of interest very satisfied

  • 5/5

    Great Notice Account

    Really Good Notice Account Rate for 95 Day Notice

    {"display":"DaveO","full_name":"DaveO","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    DaveO 23rd January 2022
  • 4/5

    Best

    Excellent service for buisiness purpose for public interest.

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