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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8146 reviews)

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4.93

Based on 8,146 reviews, last reviewed 7th May 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

App is easy to use, ISA rates could be better.

App is easy to use, ISA rates could be better. Reviewed on: 17th April 2026

Easy to use app.

Easy to use app. Friendly customer service team. Reviewed on: 17th April 2026

Easy yo open ISA accounts

Very easy to open account and to withdraw. Reviewed on: 17th April 2026

Saving account

Easy to set up and can see at a glance everything you need to know. Reviewed on: 16th April 2026

Zopa - excellent money saving solution

Zopa is very easy to join, they have an easy and intuitive app, instant customer service and very competitive rates. I was very surprised at how quickly I could get started, and they had some great offers to make your savings go even further. Reviewed on: 16th April 2026

Experiences

It was a good experience & new things that are important to the day to day banking Reviewed on: 16th April 2026

App is so user friendly

Never had to speak to customer services, app is very user friendly and easy to navigate Reviewed on: 16th April 2026

Helpful for when I was stuck

Came in handy when in a tight spot Reviewed on: 16th April 2026

Competitive rates, the is app easy to use, money get...

Competitive rates, the is app easy to use, money gets transferred quickly. Kept informed of other products, rate changes etc Reviewed on: 16th April 2026

Professional am

Very professional setup with app and with accounts.Good communication with any additional changes?Prompt payment on interest. Reviewed on: 16th April 2026

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