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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.61 (436 reviews)

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4.61

Based on 436 reviews, last reviewed 22nd Jun 2026

122% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

I am able to log in and move money around... I am able to log in and move money around easily Reviewed on: 22nd June 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (436)

Savings account very easy to open

Having recently set up a second savings account, I can confirm that the process was very straight forward indeed. I also had the option to set a savings goal for each account. This now nudges me each time I log on, reminding me of the % saved towards my goal, and the daily, weekly or monthly amount I need to save to reach it. As someone who aspires to save, I find this incredibly useful. In addition the interest paid is always higher than with mainstream accounts. But most importantly, every penny I save is helping those members who are really struggling to get by, as I have twice been supported in the same way. Reviewed on: 3rd May 2026

Reply from Great Western Credit Union Hi Louise, Thank you so much for such a considered and generous review. We’re really pleased to hear that setting up your second savings account was straightforward and that the savings goals feature is helping nudge and motivate you along the way. We’re also glad our interest rates have felt competitive and we want to thank you for your recognition of the wider impact of saving with a credit union. Knowing that your savings help support other members perfectly captures what we’re about. Thank you for being such an important part of our community and for sharing your experience so openly. Best wishes, Emily Response date: 11th May 2026

I have a variety of savings accounts that suit my ne...

I have a variety of savings accounts that suit my needs with good rates of interest. Reviewed on: 3rd May 2026

Great experience with my credit union.

Great experience with my credit union. I can save consistently without stress, and transferring money is quick and easy. Highly convenient and reliable service. Reviewed on: 3rd May 2026

Reply from Great Western Credit Union Hi Chukwudumebi, Thank you for sharing your experience with us. We’re really pleased to hear that saving with the credit union feels easy and stress‑free for you, and that moving money between accounts has been quick and straightforward. We truly appreciate your support and trust. Best wishes, Emily Response date: 11th May 2026

I like the idea of a bank that helps disadvantaged p...

I like the idea of a bank that helps disadvantaged people and avoids the corruption shown by the 2008 banking crisis Reviewed on: 3rd May 2026

Great customer service.

Great customer service. Never anynossues getting hold.of a human to speak to. EASY online access to manage your accounts. Fantastic thank you Reviewed on: 3rd May 2026

Reply from Great Western Credit Union Hi Yvonne, Thank you for your feedback, we’re really pleased to hear this. It’s great to know that our team has been there when you needed them. We’re also glad you’ve found the member portal easy to use. Thanks for taking the time to share this, and for being part of Great Western Credit Union. Best wishes, Emily Response date: 11th May 2026

I have been with the Credit Union since its birth, a...

I have been with the Credit Union since its birth, and am very satisfied about their service. Reviewed on: 2nd May 2026

Credit union are good

I think it's really good and help with savings Reviewed on: 1st May 2026

Always easy to deal with and helpful service

Always easy to deal with and helpful service Reviewed on: 1st May 2026

My Experience

The only non-positive experience I had with Great Western Credit Union, (GWCU), was when they first went online. I had problems with the log in but they assisted me and sorted it out. The best positive experience happened when my mother in the USA died and I needed to get over there. They were able to transfer money from my credit union account to my bank account in three days which took a load of worry off my mind. Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Michael, Thank you for sharing this with us. We appreciate your honesty about the login issues, and we’re glad our team was able to support you and get everything resolved. We’re especially grateful we could help quickly when you needed it and ease some of the stress you were under, means a great deal to us. Thank you for trusting GWCU, we’re truly glad we could be there when it mattered most. Best wishes, Emily Response date: 11th May 2026

Clear communications, with no overloading or upselling.

Clear communications, with no overloading or upselling. Reviewed on: 1st May 2026

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