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All reviews (3)

Review of the Great Western Credit Union, Savings:

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I have been a long time customer/ member of the Cred...

I have been a long time customer/ member of the Credit Union.. I have always been pleased with the service they provided.. it is of particular concern to me that the union has a local focus and my savings are benefiting people, businesses and community ventures local to me. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Ian, Thank you so much for your kind review and for being a long‑standing member. We’re really pleased to hear you’ve consistently been happy with the service you’ve received. It’s especially lovely to know that our local focus matters to you, supporting local people, businesses and community ventures in our area is at the heart of what we do. Thank you for saving with purpose and for being part of our community. Best wishes, Emily Response date: 5th May 2026

Review of the Great Western Credit Union, Savings:

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A very clunky website

A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

Reply from Great Western Credit Union Hi Ian, Thank you for taking the time to share this feedback. We’d really appreciate the chance to understand more about what didn’t work well for you regarding our website and our application process as we’re always looking to improve the experience for our members. If you’re happy to, please get in touch and let us know a bit more about what would have made things easier. You can email us at [email protected] or call us on 0117 924 7309. You can call us from Monday to Friday, 10am–2pm (excluding Bank Holidays). Best wishes, Emily Response date: 28th April 2026

Review of the Great Western Credit Union, Savings:

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I have been a member for a very long time and found...

I have been a member for a very long time and found the services provided to have expanded with no loss of help. it's local character is encouraging even when expansion has taken place. Reviewed on: 31st March 2024

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