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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.61 (435 reviews)

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4.62

Based on 435 reviews, last reviewed 19th Jun 2026

119% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Opening a saving account. The process seems straight forward enough. Reviewed on: 19th June 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (435)

I support GWCU to try and help others borrow at lowe...

I support GWCU to try and help others borrow at lower rates and not so much for value for money Reviewed on: 21st May 2026

A little bit clunky, nit the most user friendly process

A little bit clunky, nit the most user friendly process Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Robin, Thank you for your honest review. We’re always looking to make things simpler and more user-friendly, so it’s really helpful to hear this. If you have any more detail on where we could improve, please do get in touch, we’d really value your input. Best wishes, Emily Response date: 22nd May 2026

Applying was simple and straight forward

Applying was simple and straight forward Reviewed on: 20th May 2026

Excellent!

Excellent! Easy application process. Reviewed on: 17th May 2026

Easy application process, looking forward to saving...

Easy application process, looking forward to saving with a trustworthy organisation Reviewed on: 14th May 2026

New to great western credit union but have been a me...

New to great western credit union but have been a member of a credit union before and would highly recommend joining your local credit union if you struggle with money from time to time as I've found credit union's very useful Reviewed on: 14th May 2026

Reply from Great Western Credit Union Hi Elizabeth, Thanks for your great review! It’s great to hear your recommendation, and we’re really glad credit unions have been a helpful support for you. Best wishes, Emily Response date: 15th May 2026

I’ve had a very good experience with Great Western C...

I’ve had a very good experience with Great Western Credit Union. Their customer service is responsive, their products are transparent, and the application processes are simple and efficient. Communication is clear, and I appreciate their commitment to ethical, community‑focused banking. A solid choice for anyone looking for a trustworthy alternative to high‑street banks. Reviewed on: 6th May 2026

Reply from Great Western Credit Union Hi Seasider, Thank you so much for taking the time to share this, it really means a lot to us. We’re so pleased to hear that you’ve had a positive experience with our team and found our products and processes clear and easy to use. Making finance simpler, more transparent and supportive is exactly what we aim for and your recognition of our commitment to ethical, community-focused banking is especially appreciated, it’s at the heart of everything we do. Thanks again for your support. Best wishes, Emily Response date: 15th May 2026

Is a good way for me to be saving some of my earning.

Is a good way for me to be saving some of my earnings for future Reviewed on: 4th May 2026

I have been a credit union member for over 25yrs, b...

I have been a credit union member for over 25yrs, both as a borrower and saver. When we moved to Gloucestershire four years ago, it made sense to find a local credit union that was working hard for its savers and looking to expand in its region. Great Western is that credit union and has invested in an easy to use online money savings account. Regular savings and one-off transfers are very straight forward, and we can see at a glance what we have saved, interest earned and where withdrawals have gone. Reviewed on: 3rd May 2026

Reply from Great Western Credit Union Hi Chris, Thank you for sharing this and for your long‑standing support of the credit union movement. It’s wonderful to hear that, as both a saver and a borrower of over 25 years, you were looking for a local credit union that truly values its members, and that you found that with us. Knowing that our efforts to support savers while growing responsibly across the region are making a real difference means a great deal to us. Best wishes, Emily Response date: 11th May 2026

Savings account very easy to open

Having recently set up a second savings account, I can confirm that the process was very straight forward indeed. I also had the option to set a savings goal for each account. This now nudges me each time I log on, reminding me of the % saved towards my goal, and the daily, weekly or monthly amount I need to save to reach it. As someone who aspires to save, I find this incredibly useful. In addition the interest paid is always higher than with mainstream accounts. But most importantly, every penny I save is helping those members who are really struggling to get by, as I have twice been supported in the same way. Reviewed on: 3rd May 2026

Reply from Great Western Credit Union Hi Louise, Thank you so much for such a considered and generous review. We’re really pleased to hear that setting up your second savings account was straightforward and that the savings goals feature is helping nudge and motivate you along the way. We’re also glad our interest rates have felt competitive and we want to thank you for your recognition of the wider impact of saving with a credit union. Knowing that your savings help support other members perfectly captures what we’re about. Thank you for being such an important part of our community and for sharing your experience so openly. Best wishes, Emily Response date: 11th May 2026

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