Write a review

Go to business site

Family Building Society: Savings reviews

Name: Savings
Rating: 4.5 (1134 reviews)

View other Family Building Society products

4.54

Based on 1,134 reviews, last reviewed 17th Oct 2025

6% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

I had a great deal of help on the telephone today. I had a great deal of help on the telephone today. Reviewed on: 17th October 2025

Latest lowest rating:

1

Too busy ! Too busy to answer phone, too busy to answer emails, too busy to deal with enquiry, will try and get back to you in about 4 days ! Could not get detai... Read more Reviewed on: 10th October 2025

Visit provider site Read all reviews Write a review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Family Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Family Building Society Savings reviews (1134)

I had a great deal of help on the telephone today.

I had a great deal of help on the telephone today. Reviewed on: 17th October 2025

Transferring money.

i WAS UNABLE TO TRANSFER AN AMOUNT FROM ONE ACCOUNT TO ANOTHER. i PHONED FBS AND ME REQUEST WAS CARRIED OUT TO MY SATISFACTION. Reviewed on: 15th October 2025

Customer service is very helpful.

Customer service is very helpful. Reviewed on: 14th October 2025

TOP OF THE SHOP

THE SOCIETY ALWAYS GIVES A GREAT RATE AND IS TOP OF THE SERVICE THAT I GET. MARKET LEADER IN MY EYES. Reviewed on: 14th October 2025

Waiting and hopeful

Justcwaiting for the win but with resonable interst rate Reviewed on: 14th October 2025

I am treated as a valued customer in the Branch .

I am treated as a valued customer in the Branch which is unheard of in a Bank today. I do business with several Banks and I am ALWAYS made to feel a nuisance for not using the internet to carry out any transactions. Family Building Society make it clear that help in-branch is always an option and I value the face to face availability at times. My husband feels the same.. Reviewed on: 13th October 2025

Family BS is big enough to matter, small enough to c...

Family BS is big enough to matter, small enough to care. Personal service to wrap around you, the comfort food of financial services Reviewed on: 13th October 2025

Friendly, competitive, easy access

Easy to use on-line forms. Fast access to savings. Competitive rates. Friendly customer service from real people. Reviewed on: 13th October 2025

Excellent savings interest rates!

Excellent savings interest rates! Very easy to use! Reviewed on: 13th October 2025

Query with bank details to transfer

Query with bank details to transfer Reviewed on: 13th October 2025

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Beverley Building Society 4.91 from 208 reviews
Savings
from Marsden Building Society 4.95 from 4348 reviews
Savings
from Hodge Bank 4.37 from 4 reviews

Want to see more from Family Building Society?

Insurance
from Family Building Society 5.00 from 2 reviews
Mortgages
from Family Building Society 4.91 from 569 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub