Family Building Society Savings Reviews

5 year fixed rate ISA

I transferred years of ISA savings into this product in order to receive an annual income. Unfortunately it was not clear that the interest was not paid out. Be wary, if you require your interest paid rather than accrued then this product is not for...

I transferred years of ISA savings into this product in order to receive an annual income. Unfortunately it was not clear that the interest was not paid out. Be wary, if you require your interest paid rather than accrued then this product is not for you.

Eileen SLevel 1

(1)

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Small, but perfectly formed, dynamic but espusing traditional values!

Work is done swiftly, staff are knowledgeable, the branch experience is very pleasant!

Roger SmithLevel 1

(0)

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Interesting Product

Windfall Bond is an interesting product. Everyone knows Premium Bonds. This is an interesting copy but with better odds of winning. Would recommend if anybody was interested, but never comes up in conversations.

AlistairLevel 1

(1)

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Taditional Values

I was looking for a well established Building Society with traditional values, excellent customer service, very good interest rates and products to place my life savings after I retired. Not only did they tick all the boxes they exceeded my expectations!

I was looking for a well established Building Society with traditional values, excellent customer service, very good interest rates and products to place my life savings after I retired. Not only did they tick all the boxes they exceeded my expectations!

LouliLevel 1

(1)

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Good range of products

Family Building Society communicate well without inundating you with emails. They have a good range of products and the interest rates are usually comparable with other companies. The windfall bonds I think are quite unique and although not high...

Family Building Society communicate well without inundating you with emails. They have a good range of products and the interest rates are usually comparable with other companies. The windfall bonds I think are quite unique and although not high interest give you the chance of winning one of the prizes so while interest rates are low are worth a shot.

HaxbyLassLevel 1

(1)

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Competitive rates, great service

I have a fixed rate savings product which has had competitive rates. I am pleased with the level of communication and service with FBS and their fairness in business.

S BoundsLevel 1

(0)

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A new way to buy savings bonds

Having been a holder of Premium Bonds for several years, I was very interested to see this alternative version offered by the Family Building Society. The odds of winning are better than HS&I Bonds, although the "jackpot" is less and you have to buy...

Having been a holder of Premium Bonds for several years, I was very interested to see this alternative version offered by the Family Building Society. The odds of winning are better than HS&I Bonds, although the "jackpot" is less and you have to buy in minimum quantities of ten thousand pounds. The process of buying was simple, secure and straight forward. No wins yet, but I am playing a waiting game before I finally make my mind up about this product.

Charlotte EastonLevel 1

(3)

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Credits Delay

It takes nearly 24 hours for Fast Payment transfers from a nominated bank account to the designate Family Building Society account, which in present day and time, is unduly slow. Theoretically, a saver loses out on a day's interest.

K BarakzaiLevel 1

(3)

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Astonishingly Incompetent

Introduced a new online system so we had to re-register for...

Introduced a new online system so we had to re-register for it.
After jumping through all the hoops required to register, waited for a verification code to be sent by snail mail. When it arrived, the code was invalid. Found an email that Google had decided was spam, which admitted that they had send incorrect codes.
You really couldn't make it up. Such an amateurish outfit.
Oh, and despite the base rate going up 0.25% they are only passing on 0.09%.
Time to move on.

RobLevel 1

(3)

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Savings

My wife tried to open a savings account with payment from her Direct Debit cards (in branch), but that payment method was refused. Why? Paying by cheque seems to her to be rather out dated.

Colin KiteLevel 1

(3)

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No fuss ISAs

I was fed up with banks changing the ISA rate after the initial year and giving derisory rates. It was such a fiddle to change the provider. The Family Building Society market tracker ISA gives a reasonable rate and saves constantly swapping around....

I was fed up with banks changing the ISA rate after the initial year and giving derisory rates. It was such a fiddle to change the provider. The Family Building Society market tracker ISA gives a reasonable rate and saves constantly swapping around. You could get a slightly better rate if you are inclined to shop around, but there's not much in it. ( Disclosure: I also do some work for the FBS.)

Jonathan Haslam Level 1

(2)

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Windfall

Just like premium bonds with interest.

Geoffrey KempLevel 1

(0)

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Disappointing. Very low number of winning bonds.

They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus d...

They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus draw. I wrote to ask how many bonds were actually purchased, but they refused to disclose this.

Carmen BatemanLevel 1

(8)

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