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Family Building Society: Savings reviews
Based on 1,415 reviews, last reviewed 14th Sep 2026
25% decrease in 5 star reviews
in the past 90 days50% decrease in 1 star reviews
in the past 90 days
Tracy was great today, friendly, patient and profess...
Tracy was great today, friendly, patient and professional, helped my wife and I , and I’m back online. Thank you
Reviewed on:
14th September 2026
Outdaterd Security
Used to login easily, now have to wait for post to arrive 3-5 days. Rubbish
Reviewed on:
20th July 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1415)
Tracy was great today, friendly, patient and profess...
Reply from Family Building Society
Response date: 15th September 2026
Needed help logging in to my account
Reply from Family Building Society
Response date: 15th September 2026
Excellent.
Reply from Family Building Society
Response date: 15th September 2026
Excellent staff.
Reply from Family Building Society
Response date: 15th September 2026
Great customer service
Reply from Family Building Society
Response date: 15th September 2026
Customer Service assistant was very helpful and pati...
Reply from Family Building Society
Response date: 15th September 2026
EXTREMELY HELPFUL
Reply from Family Building Society
Response date: 15th September 2026
Help afyer getting locked out
Tried recently to open a 1 year bond without success...
Reply from Family Building Society
Response date: 8th September 2026
Holly Forteath dealt with me today & it was indeed a...
Reply from Family Building Society
Response date: 8th September 2026