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Family Building Society: Savings reviews
Based on 918 reviews, last reviewed 11th Jul 2025
269% increase in 5 star reviews
in the past 90 days1200% increase in 1 star reviews
in the past 90 days
Family Building Society team member Gill extremely h...
Family Building Society team member Gill extremely helpful solved my problem in timely manner excellent service
Reviewed on:
11th July 2025
Very poor online access and service
When my Bond matured i tried to access my account to find that i was locked out. I spent over an hour on the phone waiting and then going through a ve...
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Reviewed on:
8th July 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (918)
Family Building Society team member Gill extremely h...
On line access
Rough start...totally satisfactory outcome.
As always great service from lovely staff,
Locked out of my account
Reply from Family Building Society
Response date: 10th July 2025
5 stars to Donnika
Reply from Family Building Society
Response date: 10th July 2025
Took a few minutes to get connected but was dealt wi...
Reply from Family Building Society
Response date: 10th July 2025
Very poor online access and service
Reply from Family Building Society
Response date: 11th July 2025
Easy to navigate the website, view the products and...
Reply from Family Building Society
Response date: 9th July 2025
Customer service
Reply from Family Building Society
Response date: 9th July 2025