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Family Building Society: Savings reviews
Based on 1,398 reviews, last reviewed 19th Aug 2026
35% decrease in 5 star reviews
in the past 90 days17% decrease in 1 star reviews
in the past 90 days
Very professional and helpful agent
Very professional and helpful agent
Reviewed on:
19th August 2026
On several occasions you cannot login to access your...
On several occasions you cannot login to access your funds - you need a one time pin number but on several occasions one is not sent so you are locked...
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Reviewed on:
19th August 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1396)
Very professional and helpful agent
Reply from Family Building Society
Response date: 19th August 2026
Excellent Customer service
Reply from Family Building Society
Response date: 19th August 2026
Friendly, helpful, professional staff.
Reply from Family Building Society
Response date: 19th August 2026
Savings account
Reply from Family Building Society
Response date: 19th August 2026
Very helpful and friendly young man who helped with...
Reply from Family Building Society
Response date: 19th August 2026
Secure access and excellent customer service
Reply from Family Building Society
Response date: 19th August 2026
Gill was most helpful in dealing with my request.
Reply from Family Building Society
Response date: 12th August 2026
Very helpful conversation with Lisa today.
Reply from Family Building Society
Response date: 12th August 2026
Holly assisted me with my first account and online s...
Reply from Family Building Society
Response date: 12th August 2026
Very helpful in dealing with my issue
Reply from Family Building Society
Response date: 5th August 2026