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Family Building Society: Savings reviews
Based on 1,269 reviews, last reviewed 29th Mar 2026
10% decrease in 5 star reviews
in the past 90 days600% increase in 1 star reviews
in the past 90 days
Brilliant customer service
I was actually able to talk to Luke as a customer advisor who was polite, knowledgeable, and most helpful. He was able to answer my complex query and ...
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Reviewed on:
29th March 2026
I couldn't log in
I couldn't log in as I hadn't logged since you changed the log in back in May and I don't recall receiving a letter. I emailed a month ago but didn't ...
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Reviewed on:
17th March 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1269)
Brilliant customer service
All queries easily sorted.
Reply from Family Building Society
Response date: 25th March 2026
Excellent customer service
Reply from Family Building Society
Response date: 25th March 2026
Always very helpful and polite and always sort out a...
Reply from Family Building Society
Response date: 25th March 2026
Great Customer Services Team
Reply from Family Building Society
Response date: 24th March 2026
customer service as it should BE
Reply from Family Building Society
Response date: 24th March 2026
Excellent Service
Reply from Family Building Society
Response date: 24th March 2026
ISA Deposit
Reply from Family Building Society
Response date: 19th March 2026
Roger was very helpful and patient as i got entirely...
Reply from Family Building Society
Response date: 19th March 2026
I couldn't log in
Reply from Family Building Society
Response date: 17th March 2026