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Family Building Society: Savings reviews
Based on 1,276 reviews, last reviewed 4th Apr 2026
3% increase in 5 star reviews
in the past 90 days250% increase in 1 star reviews
in the past 90 days
Customer service
As always, great and friendly customer service. I don't expect anything less after 55 years of being a customer.
Reviewed on:
4th April 2026
2025 "Performance"
In the 2025 Members Update document we can read all about the BS's performance [or lack of] compared to the CEO's renumeration package. In 2025, based...
Read more
Reviewed on:
31st March 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1276)
I find your website very difficult.
Reply from Family Building Society
Response date: 17th March 2026
Excellent customer service
Reply from Family Building Society
Response date: 12th March 2026
helpful friendly and confidence inspiring advice
Reply from Family Building Society
Response date: 12th March 2026
I was dealt with today by Messiah who was very polit...
Reply from Family Building Society
Response date: 11th March 2026
My call was answered quickly and efficiently
Reply from Family Building Society
Response date: 11th March 2026
I,m 80 years old
Reply from Family Building Society
Response date: 11th March 2026
Helpful, swift service
Reply from Family Building Society
Response date: 11th March 2026
I was having trouble logging on to my account today...
Reply from Family Building Society
Response date: 11th March 2026
Quick personal customer service.
Reply from Family Building Society
Response date: 5th March 2026
Lisa , our contact was excellent on both occasions I...
Reply from Family Building Society
Response date: 4th March 2026