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Family Building Society: Savings reviews
Based on 1,269 reviews, last reviewed 29th Mar 2026
7% decrease in 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Brilliant customer service
I was actually able to talk to Luke as a customer advisor who was polite, knowledgeable, and most helpful. He was able to answer my complex query and ...
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Reviewed on:
29th March 2026
I couldn't log in
I couldn't log in as I hadn't logged since you changed the log in back in May and I don't recall receiving a letter. I emailed a month ago but didn't ...
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Reviewed on:
17th March 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1269)
Excellent customer service.
Reply from Family Building Society
Response date: 17th March 2026
Messiah guided through application process and arran...
Reply from Family Building Society
Response date: 17th March 2026
On-line account lock out
Reply from Family Building Society
Response date: 17th March 2026
I find your website very difficult.
Reply from Family Building Society
Response date: 17th March 2026
Excellent customer service
Reply from Family Building Society
Response date: 12th March 2026
helpful friendly and confidence inspiring advice
Reply from Family Building Society
Response date: 12th March 2026
I was dealt with today by Messiah who was very polit...
Reply from Family Building Society
Response date: 11th March 2026
My call was answered quickly and efficiently
Reply from Family Building Society
Response date: 11th March 2026
I,m 80 years old
Reply from Family Building Society
Response date: 11th March 2026
Helpful, swift service
Reply from Family Building Society
Response date: 11th March 2026