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Family Building Society: Mortgages reviews

4.84
Based on 287 reviews, last reviewed 14th May 2024
38% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Thank you! Michelle has been really helpful, clearly explained the process I needed to follow and checked back that it had worked, very reassuring - thank you! Reviewed on: 14th May 2024
Matt D's avatar
Matt D

Latest lowest rating:

1

A Ghost Mortgage !! Over the last 5 months FBS have me listed as not having paid a mortgage on a property I don't own and have never lived in.. You can imagine how that ... Read more Reviewed on: 15th September 2022
Derek Smith's avatar
Derek Smith

About the Mortgages

Are you hoping to purchase your dream home? Finding the right mortgage product is a huge step in your homeownership journey. We collect Family Building Society mortgage reviews to help you make an informed decision when choosing your lender.

Family Building Society is a trading name of National Counties Building Society, offering a range of mortgage products. Always be confident that you understand the terms, conditions and interest rates of a mortgage product. Consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a Family Building Society mortgage, read our reviews to learn more about the lender. Find out how satisfied borrowers have been with the service they’ve received from the Society. Learn about the application process and whether customers have found it easy to understand. All of this and more can be found in our Family Building Society mortgage reviews.

Have you got a mortgage with Family Building Society? What mortgage product do you have and have you been satisfied with it so far? How did you find the application process: did you feel supported throughout? What has your experience been like with the customer service team? Highlight any pros and cons you’ve found so far. Write an honest Family Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Family Building Society Mortgages reviews (287)

Thank you!

5
Michelle has been really helpful, clearly explained the process I needed to follow and checked back that it had worked, very reassuring - thank you! Reviewed on: 14th May 2024
Matt D's avatar
Matt D

Fantastic service

5
I called up to find out information about my mortgage as it’s ending soon was given the info I need very happy customer I would recommend this firm Reviewed on: 13th May 2024
Anna G's avatar
Anna G

Further Advance Query

5
I rang up for information regarding a further advance on my exisitng mortgage. Louise was really pleasant to deal with, very knowledgeable and ran through the process with ease, to the dip stage Reviewed on: 6th May 2024
Hilary E's avatar
Hilary E

I spoke to Serena yesterday to discuss my mortgage o...

5
I spoke to Serena yesterday to discuss my mortgage offer and her customer service skills are excellent. I’m now just waiting for my new mortgage offer! Reviewed on: 4th May 2024
Jane Goodridge 's avatar
Jane Goodridge

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Family Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products