Family Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of...
Read Full DescriptionFamily Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Family Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.
Good products, simple terminology, good communication. Have just re-mortgaged due to their performance over the last three years.
Great to have access to a support team who are friendly and helpful.
A great product for parents wanting to help their children to buy a place. My one gripe is with the communications. The statements are infrequent (annual by letter). I would like to be able to check the balance on line.
Took a bit long firstly about two weeks getting answers to questions then with docs not arriving and then after a week docs not yet sent, but good result in being able to switch mortgage and also pay down my mortgage. NCBS honoured original terms...
Read more Took a bit long firstly about two weeks getting answers to questions then with docs not arriving and then after a week docs not yet sent, but good result in being able to switch mortgage and also pay down my mortgage. NCBS honoured original terms despite the delay out of time. We got there
and staff were helpful so very happy about it all.
Following an intensive search the FBS was the only provider that provided a mortgage that met my needs. Subsequent transfer of the produce was straightforward.
Everything has gone smoothly with my original mortgage and recent remortgage.
Truly understands the MANY different needs of families (especially older...
Read more Truly understands the MANY different needs of families (especially older people).
Most Building Societies have great marketing hype - but underneath have an inflexible one-size-fits-all philosophy.
You go the extra mile to understand each customers needs and adapts to them - and with highly competitive rates.
Well done - you are truly different.
We are extremely impressed with this company, with whom we have a small mortgage. We expect financial competence from mortgage providers, but the Family Building Society is also friendly, helpful and trustworthy. The human face of financial services...
Read moreWe are extremely impressed with this company, with whom we have a small mortgage. We expect financial competence from mortgage providers, but the Family Building Society is also friendly, helpful and trustworthy. The human face of financial services best describes this company.
We are treated as family.,even though our mortgage and savings are modest.
We have a small mortgage and a small savings account. Whenever we contact the Family Building Society we are treated as "family".
We, my wife and I were recommended to remortgage with the Society, by our financial advisor. This was several years ago when a number of other lenders were turning their noses up at Siver Surfers in need of a mortgage. From day one we found that...
Read moreWe, my wife and I were recommended to remortgage with the Society, by our financial advisor. This was several years ago when a number of other lenders were turning their noses up at Siver Surfers in need of a mortgage. From day one we found that anyone we contacted at the Society was friendly and always willing to go the extra mile to help. After a relatively short time we were hoping to move home, this time I contacted directly. We were give my a personal contact who organised everything smoothly. Unfortunately the sale and purchase fell through but the help from the Society's team will not be forgotten. I think the should possible be called " The Friendy Building Society".
Outstanding service. The phone is answered quickly by someone who knows what they are talking about and who deals with my queries and mortgage arrangements promptly and professionally. They are friendly and helpful and a pleasure to do business with.
Sorted out re mortgage in only a few weeks without any problems. It was simple and excellent service
As far as arranging a mortgage goes, this was fairly straightforward. The mortgage wasn’t the life mortgage I wanted, but pretty close. When the introductory period was over changing to another product was easy, and my broker recommended staying where ...
Read moreAs far as arranging a mortgage goes, this was fairly straightforward. The mortgage wasn’t the life mortgage I wanted, but pretty close. When the introductory period was over changing to another product was easy, and my broker recommended staying where I was. My pension easily covers repayments so hopefully the period can be increased eventually especially as this type of mortgage must be the way to go with an aging population that needs choice.
Many thanks for such a user-friendly online site, I registered to use it about a week ago. I do have one issue though, I left you a question regarding my mortgage product using the message system and am still waiting for a reply. Thanks for your...
Read moreMany thanks for such a user-friendly online site, I registered to use it about a week ago. I do have one issue though, I left you a question regarding my mortgage product using the message system and am still waiting for a reply. Thanks for your assistance and have a pleasant weekend. Regards, Nick Lawrence.
Staff were very helpful. Product Options were very clearly stated with sufficient detail to enable the right product to be choosen. Minimum paperwork and a fast and efficient service.
Took out a Fixed Term Mortgage with the Society just over six months ago and I found that the staff were fully up dated on the range of products on offer and very helpful in answering any questions which I had and made the whole process as easy as...
Read moreTook out a Fixed Term Mortgage with the Society just over six months ago and I found that the staff were fully up dated on the range of products on offer and very helpful in answering any questions which I had and made the whole process as easy as they could.
