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Sonia A

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Review of the Family Building Society, Mortgages:
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Expert advice and renewed hope with Louise!

5
We were put through to Louise to discuss the possibility of a later life interest-only remortgage. She was extremely knowledgeable, fully understood our situation and was able to give us so much useful advice. She was able to establish during our phone call that we have a realistic chance of receiving a mortgage offer, which is great news as our current lender, after years of never missing a payment, refuses to extend the term of our mortgage because of my age. To top things off, not only was Louise very friendly but she even gave me a few much-needed laughs. Many thanks to Louise. Reviewed on: 3rd November 2026

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