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Family Building Society: Savings reviews

Name: Savings
Rating: 4.48 (904 reviews)

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4.56

Based on 904 reviews, last reviewed 5th Jul 2025

335% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

75%

12%

Latest highest rating:

5

Assisting amateurs An amateur at taking out savings ( a bond ) via the Internet. People at the Family Bldg Soc showed great patience in guiding me through the technical... Read more Reviewed on: 4th July 2025

Latest lowest rating:

1

Truly terrible. Truly terrible. Access to savings denied for no apparent reason. Asked to reset password ? Nothing happened Reviewed on: 5th July 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (904)

Truly terrible.

Truly terrible. Access to savings denied for no apparent reason. Asked to reset password ? Nothing happened Reviewed on: 5th July 2025

The worst online system I have ever come across.

The worst online system I have ever come across. Awful support too. Reviewed on: 5th July 2025

Assisting amateurs

An amateur at taking out savings ( a bond ) via the Internet. People at the Family Bldg Soc showed great patience in guiding me through the technical jargon. Well done. Reviewed on: 4th July 2025

Needed help with my accounts and sorted promptly

Needed help with my accounts and sorted promptly Reviewed on: 4th July 2025

I spoke with Elissa Agodi who was excellent in deali...

I spoke with Elissa Agodi who was excellent in dealing with my queries and sorted it out my online problems as well as account. My sincere thanks to her. Reviewed on: 4th July 2025

Very good and sympathetic customer care

Very good and sympathetic customer care Reviewed on: 4th July 2025

Phone conversation was excellent and everything sort...

Phone conversation was excellent and everything sorted . Reviewed on: 3rd July 2025

Lisa was extremely helpful, she answered all my ques...

Lisa was extremely helpful, she answered all my questions in a competent manner Reviewed on: 3rd July 2025

A great service

A great service sorting out mix ups in accounts on my side. Lisa Adams provided a first-class service over and above I have come to expect from the banking/savings industry. Reviewed on: 2nd July 2025

Good customer service

Good clear advice from Catherine Croucher, Customer Service Representative. And a decent savings interest rate on a 1 year fixed rate bond, with easy annual renewal. Reviewed on: 2nd July 2025

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