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Barbara M

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Review of the Family Building Society, Savings:

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Great customer service on the phone

Tracey at FBS helped me through unlocking my account, despite my mixing up my accounts and getting confused. She was extremely helpful and courteous and stayed on the line until I'd got back into my account. Reviewed on: 26th August 2026

Reply from Family Building Society Thank you for taking the time to leave us this review. It's great to hear of your positive experience with Tracey Response date: 8th September 2026

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