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Family Building Society: Savings reviews

4.55
Based on 1,361 reviews, last reviewed 26th Jun 2026
18% increase in 5 star reviews
in the past 90 days
14% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Phone operatives always helpful and kind Phone operatives always helpful and kind Reviewed on: 26th June 2026
Tracey B's avatar
Tracey B

Latest lowest rating:

1

Issues accessing the on-line service Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p... Read more Reviewed on: 24th May 2026
Frustrated Customer's avatar
Frustrated Customer

About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Savings reviews (1361)

Windfall Bond

5
The Windfall Bond is a great idea, interest and a chance to win a cash prize each month Reviewed on: 30th July 2019

Good return on my investment

4
Interest rates are currently very poor and I look for the best available. I get a good rate with the Family B S. Reviewed on: 30th July 2019

Simples

5
Nice easy Bank to deal with, keep you informed without overpopulating your email inbox. :-) Joe. Reviewed on: 29th July 2019

I would recommend even more if your rates were higher

5
Its been straightforward so far. Reviewed on: 29th July 2019

Great builing society with vision

5
I find your staff truly helpful and very polite, your products innovative, not always the best interest rates but always competitive, in essence a great company that it is a pleasure to deal with Reviewed on: 29th July 2019

Windfall Bond

5
The windfall bond is a unique way of investing money that gives a generous interest and a chance of winning a cash prize ! Reviewed on: 29th July 2019

Helpful and straightforwards service and products

4
Chose this building society because a. it is still a proper mutual and b. I like the basis of the family support concept. Reviewed on: 28th July 2019

Appreciative

5
Good communications short and simple ! Reviewed on: 28th July 2019

great local company!

5
so nice to have a local company who are always friendly and helpful. Interest rates are always near the top and I always feel that as a company I can recommend with a clear conscience! Reviewed on: 28th July 2019

Lump sum investment bonds.

4
£10000 bonds are an innovative idea and simple to invest. Just what a lot of investors would like. Reviewed on: 28th July 2019

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