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Name: Family Building Society Customer

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Most Recent Reviews (4/250)

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Great find and quick response

3
Great place to find information and to open competitive savings account but is needing a revamp of website or app to make it more useable without finding a PC. Also for some reason the about me page only mentions that they serve England and Wales … I can assure you as a Scottish customer this is not the case. Reviewed on: 28th December 2023
Family Building Society Customer's avatar
Family Building Society Customer
Reply from Thank you for taking the time to leave us this review, we take all feedback on board! Response date: 29th December 2023

Quick helpful responses

5
Trying to buy your first home is really stressful. My parents are dying to help and this is the best building society for that! First off they are great with the age limit of the oldest applicant where other banks are very dismissive. Ed who I spoke with when trying to make my choices and see what would be viable came back with what would be possible and explained it clearly before I started handing over any application fees. I'd definitely recommend for first time buyers. Reviewed on: 22nd December 2023
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Family Building Society Customer
Reply from Thank you for taking the time to leave us this review, we're so pleased to hear of your positive experience with us. Response date: 22nd December 2023

Just what's needed!

5
We've found FBS to be very helpful and supportive in a very stressful and crucial situation. The information is always clear and the product we were offered originally was exactly what was needed.. Reviewed on: 10th December 2023
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Family Building Society Customer
Reply from Thank you for taking the time to leave us this review, we're pleased to hear you found us very helpful and supportive! Response date: 12th December 2023

Maturing Bond

5
Friendly and efficient transfer to new fixed-rate bond Reviewed on: 24th November 2023
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Family Building Society Customer
Reply from Thank you for leaving us this review, we're pleased to hear you found us friendly and efficient! Response date: 5th December 2023