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Family Building Society Customer

250

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All reviews (250)

Review of the Family Building Society, Mortgages:

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Unparalleled range of products and service

Comprehensive range of products combined with helpful customer service delivered by actual knowledge people! Simone was attentive and diligent in her approach enabling me to make an informed decision. Reviewed on: 23rd November 2023

Reply from Family Building Society Thank you for taking the time to leave us this review, we're pleased to hear you're happy with our range of products and services! Response date: 5th December 2023

Review of the Family Building Society, Savings:

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Great product

Simple to open easy access account with a very competitive interest rate. Reviewed on: 13th November 2023

Reply from Family Building Society Thank you for leaving us this review, it's great to hear you found opening an account was simple, with a competitive interest rate! Response date: 15th November 2023

Review of the Family Building Society, Mortgages:

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Aaron was efficient and clearly knows what he is doing.

Aaron was efficient and clearly knows what he is doing. Reviewed on: 9th November 2023

Reply from Family Building Society Thank you for leaving us this review, it's great to hear you found Aaron efficient and knowledgeable! Response date: 10th November 2023

Review of the Family Building Society, Savings:

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Brilliant service

I wanted to open a new ISA with FBS and transfer over ISA's held with other banks. Louise talked me through what I needed to do and made the process totally stress free. In fact she pretty much did everything! Reviewed on: 7th November 2023

Reply from Family Building Society Thank you for taking the time to leave us this review, we're pleased to hear you found our service was brilliant! Response date: 8th November 2023

Review of the Family Building Society, Savings:

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all good

all good, phone call answered within 5min. Sorted me out with simple language (not from script), simply emailed me the info i needed. Reviewed on: 6th November 2023

Reply from Family Building Society Thank you for leaving us this review, we're pleased you received all the information you needed. Response date: 8th November 2023

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