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Family Building Society: Savings reviews

View other Family Building Society products
4.59
Based on 1,410 reviews, last reviewed 10th Sep 2026
29% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Customer Service assistant was very helpful and pati... Customer Service assistant was very helpful and patient Reviewed on: 10th September 2026
Craig I's avatar
Craig I

Latest lowest rating:

1

Outdaterd Security Used to login easily, now have to wait for post to arrive 3-5 days. Rubbish Reviewed on: 20th July 2026
Rodger T's avatar
Rodger T
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About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

Review Family Building Society: Savings now

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Family Building Society Savings reviews (1410)

Savings review

5
Special bond rates and fix rates Reviewed on: 11th January 2020
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
Great service. Good rates for easy access savings Reviewed on: 9th January 2020
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
Like that you can come in and open an account without having to make an appointment Reviewed on: 1st January 2020
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
Brenda is so helpful and knowledgeable Reviewed on: 31st December 2019
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
Old news article needs updating. TV Reviewed on: 19th December 2019
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
I like the service and help I receive in the branch office and I often think the interest rate could be better Reviewed on: 19th December 2019
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
Staff are always helpful and polite and always very efficient. Most of all always have time to exchange a few words. Reviewed on: 19th December 2019
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
Easy to deal with. Very professional. Reviewed on: 19th December 2019
Epsom branch customer's avatar
Epsom branch customer

Savings review

5
An increase in interest rates would be very welcome Reviewed on: 29th November 2019
Epsom branch customer's avatar
Epsom branch customer

A great company

5
Straightforward process for opening my savings account, branch staff very helpful and patient. I will carry on using this building society. Reviewed on: 29th November 2019
Family Building Society Customer's avatar
Family Building Society Customer

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