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Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1361 reviews)

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4.55

Based on 1,361 reviews, last reviewed 26th Jun 2026

18% increase in 5 star reviews

in the past 90 days

14% decrease in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Phone operatives always helpful and kind Phone operatives always helpful and kind Reviewed on: 26th June 2026

Latest lowest rating:

1

Issues accessing the on-line service Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p... Read more Reviewed on: 24th May 2026

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About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Savings reviews (1361)

"Family" is the correct term

I like being with FBS, as they retain the feel of Building Societies of the past. A quick, personal but professional, helpful service when needed. That said, they are very much in touch with today's needs, the website is really easy to navigate and the Market Tracker Saver offers a more competitive return than most other providers. Keep up the good work. Reviewed on: 27th July 2019

Mr. David Barnes

Each time I make contact I receive 100% co-operation Reviewed on: 27th July 2019

New kid on the block

The windfall bond is a well known concept yet this society is the only one to offer it as a savings product. The application was simple and the administration quick and efficient. I'd use the society for other services now. Reviewed on: 27th July 2019

Interesting products and FCSC backed

Some interesting products, e.g. Windfall Bond, that are totally unique. Small and competent building society and backed by full FSCS cover for peace of mind. I discovered this company searching for a safe savings account with small return but also with the opportunity of greater return and I chose the Windfall Bond .. I haven't won yet but I also still have my money safe and getting a small return of interest. Reviewed on: 27th July 2019

A great tracker savings product

Tracker savings product was not available anywhere else and has proved to be great value with interest paid regularly. Easy to open the account online too. Reviewed on: 26th July 2019

Very good rate.

I have received prompt service whenever I have a query. Reviewed on: 26th July 2019

Safe savings

It is reassuring to invest with a reliable company. Reviewed on: 26th July 2019

Great savings rate

Initially thought security was daunting. Once through the hurdles their friendly advisor was most reassuring. Reviewed on: 26th July 2019

Simple & effortless

Easy to use , good all round service Reviewed on: 26th July 2019

Happy Customer

I cannot suggest any ways in which you can improve, as I am totally satisfied with my experience. Reviewed on: 26th July 2019

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