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Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1272 reviews)

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4.55

Based on 1,272 reviews, last reviewed 30th Mar 2026

4% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Tracy The lady at the end of the phone was fabulous... Tracy The lady at the end of the phone was fabulous very informative , helpful and caring whilst being polite and patient to resolve the issue opening... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Closure of account and transfer to another provider... Closure of account and transfer to another provider handled incorrectly and two lengthy conversations to find out why. Subsequent email confirmed tran... Read more Reviewed on: 30th March 2026

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The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1272)

Windfall

Just like premium bonds with interest. Reviewed on: 16th November 2017

Disappointing. Very low number of winning bonds.

They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus draw. I wrote to ask how many bonds were actually purchased, but they refused to disclose this. Reviewed on: 12th February 2017

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