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Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1351 reviews)

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4.55

Based on 1,351 reviews, last reviewed 13th Jun 2026

16% increase in 5 star reviews

in the past 90 days

14% decrease in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Above expectation for service and product I breezed into your office on a whim on 26 May. The lady I spoke with was on the front foot,. direct and clear and engaged. For ease of use, I find th... Read more Reviewed on: 13th June 2026

Latest lowest rating:

1

Issues accessing the on-line service Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p... Read more Reviewed on: 24th May 2026

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About this product

Family Building Society have been offering different savings accounts for over 125 years.

There’s a wide range of Family Building Society savings accounts to choose from, some are easy access, others are notice accounts or fixed rates. Some accounts can be opened with as little as £1.

Family Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Savings reviews (1351)

Windfall bonds

Great customer service. UK based helpdesks very friendly and knowledgable staff great service Reviewed on: 26th July 2019

Savings review

Very friendly and efficient staff in branch Reviewed on: 26th July 2019

Great service!

Highly recommend Family Building Society, I love their Windfall Bonds!! Look forward each month to a win!! Reviewed on: 26th July 2019

Great rate and easy access savings

I was looking for a suitable savings account, that offered both a great rate, full FSCS cover, easy access and online management and the one from Family Building Society hit all the right notes. I'm so pleased with this account. Reviewed on: 26th July 2019

Part of the Family

I have opened a Family Bond account, it was simple and straightforward. They have kept me informed by email throughout. Reviewed on: 26th July 2019

Friendly, helpful and efficient. We also like the principle behind their idea of supporting families.

We have saved with Family Building Society for over two years now and have always found them to offer decent rates and a very good service. Reviewed on: 26th July 2019

Nice and simple to use

Chose Family BS due to the ease of the web site and good rates Up to now hassle free Reviewed on: 26th July 2019

Innovative product

Great to find a Building Society who creates original saving schemes. In these days of pathetic savings rates they have the 'Windfall Bond' which gives a chance of winning a prize! Reviewed on: 26th July 2019

Very friendly and helpful- went the extra mile with their support

They were extremely helpful when I was setting up a fixed term savings account and for some inexplicable reason I was having trouble confirming my id. Due to their assistance I was able to sort out the difficulty which had been plaguing me for ages. Thank you Family Building Society. Reviewed on: 26th July 2019

On line savings

I'm not really keen on online accounts but to get anything near a decent % interest it's the way to go. In my experience the people I've dealt with at F.B.S. have been excellent and very helpful. Reviewed on: 26th July 2019

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