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Family Building Society: Savings reviews

Name: Savings
Rating: 4.54 (1282 reviews)

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4.54

Based on 1,282 reviews, last reviewed 11th Apr 2026

7% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Needed to confirm some details on my account . Needed to confirm some details on my account . I spoke to Holly who was very polite, patient & professional. It was a really nice change to speak to s... Read more Reviewed on: 10th April 2026

Latest lowest rating:

1

Family BS - poor service for online access Family Building Society have historicallly provided good customer service. However I have recently needed to access my account onlline for the first t... Read more Reviewed on: 11th April 2026

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1282)

Windfall

Just like premium bonds with interest. Reviewed on: 16th November 2017

Disappointing. Very low number of winning bonds.

They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus draw. I wrote to ask how many bonds were actually purchased, but they refused to disclose this. Reviewed on: 12th February 2017

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