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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (836 reviews)

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4.79

Based on 836 reviews, last reviewed 15th Oct 2025

4% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

They are just amazing.. They are just amazing I’m disabled and they just manage me so well I’ve always paid my loans back but they are forever helping me with whatever querie... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (836)

Excellent, just needed £500 to cover a trip and only...

Excellent, just needed £500 to cover a trip and only have to pay £50 a month for a year! Reviewed on: 19th September 2025

Reply from Great Western Credit Union Hi Ally, Thanks for the great review! We’re so glad we could help make your trip happen without the stress! Best wishes, Emily Response date: 25th September 2025

Took a chance in me when most needed

GWCU took a chance on me when no else wouldn't, made a real difference in my life Reviewed on: 19th September 2025

Reply from Great Western Credit Union Hi TJay C, Thank you so much for sharing this. We believe everyone deserves a fair chance, and we're proud to have been able to support you when it mattered most. Best wishes, Emily Response date: 25th September 2025

they always consider your situation and offer you an...

they always consider your situation and offer you an amount you can afford to repay; a responsible lender with the individual in mind.. recommended… Reviewed on: 18th September 2025

Reply from Great Western Credit Union Hi Tanya, Thank you so much for your kind words! We're really glad to hear that you felt supported and considered, that's exactly what we aim for. Being a responsible lender means putting people first, and it's great to know that came through in your experience. Thanks again for recommending us! Best wishes, Emily Response date: 25th September 2025

Fast quick and easy thankyou I was surprised how qui...

Fast quick and easy thankyou I was surprised how quickly this was done Reviewed on: 17th September 2025

Reply from Great Western Credit Union Hi Sarah, Thank you for taking the time to leave us such a great review, we are so glad we were able to help you- and so quickly too! Best wishes, Emily Response date: 25th September 2025

Brilliant service easy and life saving!

Brilliant service easy and life saving! Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Butterfly We are very grateful for your 5-star review! We are thankful we could help at such important times, and that we are straightforward to use during those times. GWCU are always here if you need more support in the future! Many thanks Robin Response date: 16th September 2025

I am rather old and my washing machine broke down

I am rather old and my washing machine broke down and the great Western Credit union helped me to get a reaplacement very quickly at an affordable help. Thank you so much Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Brian Thank you so much for your kind words - it really means a lot that you recommend us to others! To be able to help you with something as stressful as a washing machine breaking down makes us extremely proud. It is also pleasing we could do this in a way which was both timely and reasonable. Thanks again for being a member and continuing to support GWCU! Warm regards Robin Response date: 16th September 2025

Absolutely fantastic company and fast acting when I...

Absolutely fantastic company and fast acting when I needed help for an emergency. Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Tracy Thank you so much for your heartfelt words! It's extremely gratifying to know that you've had such great experiences with GWCU, and especially pleasing to hear we have been there when you needed us most. Thanks again for your continued support and if you need any support in the future please don't hesitate to get in touch! Best wishes Robin Response date: 16th September 2025

Was pretty easy to apply online and navigate the pro...

Was pretty easy to apply online and navigate the process Reviewed on: 13th September 2025

Reply from Great Western Credit Union Hi Mr A We are really appreciative of your kind words! It's great to see the simplicity of our journey reflected in your feedback, and that you encountered no issues. Please let us know if you need anything else! Many thanks Robin Response date: 16th September 2025

Always helpful and friendly reliable and always find...

Always helpful and friendly reliable and always finds a way to help you get what you need, no matter your circumstances Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Chantelle Thank you for your continued support of GWCU! We try and find the best way to support our members always, and your loyalty is a good sign we are going about things the right way. We’d be thrilled to continue to assist you going forwards! Warm regards Robin Response date: 16th September 2025

Quick decision and excellent service

Quick decision and excellent service Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Lisa Thank you for your 5-star review! We pride ourselves on our service, so it is great to know you felt well treated, and got a decision speedily. Don't hesitate to contact us if you need more assistance! Best wishes Robin Response date: 16th September 2025

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