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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1195 reviews)

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4.83

Based on 1,195 reviews, last reviewed 11th Feb 2026

47% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very straightforward and very happy with results Very straightforward and very happy with results Reviewed on: 11th February 2026

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1195)

Very straightforward and very happy with results

Very straightforward and very happy with results Reviewed on: 11th February 2026

Amazing quick service and great staff, always get lo...

Amazing quick service and great staff, always get loans no problem with small amount extra to pay back on top. Reviewed on: 11th February 2026

Good experience.

Good experience. And they are always ready to help. Staffs are smart. Reviewed on: 11th February 2026

So helpful!

So helpful! I am so great full for gwcu! Reviewed on: 10th February 2026

Informative and efficient service.

Informative and efficient service. Also whenever I have called staff are amazingly polite and friendly Reviewed on: 10th February 2026

amazing service quick good fast, thank you

amazing service quick good fast, thank you Reviewed on: 10th February 2026

My initial application for a salary sacrifice loan

My initial application for a salary sacrifice loan online was completed easily without any issues. I received an "approval email" on completion (but please be aware that applying on a "Sunday" means you will not receive an official offer until the next working day). On Monday the initial offer came in, but sadly for me was much less than I had hoped for. I was "brave and curious" and so emailed the Lending Team straight back to find out their reasons behind this decision. "It's all about the affordability" I was advised, and they kindly asked to resend my financial affordability details via email with more of a breakdown, and they would review it. The Lending Team then emailed back the following morning. I was happy to be offered a higher amount than I had received previously (although not the full amount applied for) all within 24 hrs of my first email. It seems you need to include all your financial information: i.e. savings when it comes to your banking information, include contributions to your home costs from other family members living with you, this can increase your affordability. The repayment terms for me, is that the monthly amount is being taken from my pay at source and paid back over 5 years, at a very reasonable rate of 7.9% which was very welcome. Highly recommend you use this provider, at all times I felt the process was very supportive, despite my fears of the offer being withdrawn because I "challenged" the decision. Be honest, be brave, Reviewed on: 10th February 2026

Quick at giving a decision good rates and very easy...

Quick at giving a decision good rates and very easy to get things sorted if any problems Reviewed on: 10th February 2026

Products

Very polite, helpful and good value for money. Reviewed on: 10th February 2026

Easy to apply, quick and efficient

Easy to apply, quick and efficient Reviewed on: 10th February 2026

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